Worksheetsclosing sales
Total questions: 14
Worksheet time: 14mins
what is a direct close
asking the customer if theyre ready to buy
taking the customer to checkout
telling the customer the product is worth it
when the product is out of stock
what is a choice close
telling the customer your favorite product
narrowing the options down for the customer
making the customer choose the product very quickly
only responding to the customer when theyve made a decision
what is an assumption close
suggesting how the product will benefit the customers life
assuming the customer is uninterested
using closing statements as selling points
what is a standing-room-only close ?
customer shows no interest in product
one of a kind item
product is broken and useless
sale requires minimal cost or effort
suggesting ownership close uses words like...
if
when
maybe
will
whats a contingent close
when the customer isnt sure about the purchase
asking the customer if theyre ready to pay
proving the products worth
asking the customer why they need the product
a narrative close is...
giving talking points
telling the customer how the product has helped others just like them
telling a story while you demonstrate the product
persuading the customer with a fairy tale
related products are a...
additional items that come with the product
suggesting a product for a cheaper price
switching the product for another
what relates most to bonus closes...
the buyer is interested in a sale
giving the customer a new product to try
an item that comes as a free gift
what is a silence close...
not allowing the customer to speak
cease speaking while the customer is making a decision
not communicating with the customer
ignoring the customer
what is NOT a minor points/stimulus close...
when the customer complains about the product
giving minor details as to how the product will benefit them
using minor details to sell the product
what is a summary close...
selling a product using a story line
wrapping up the product in a concluding statement
narrating while presenting the product
what does it mean to close on objection...
refusing to selling the product to a rude customer
giving up on a sale after the customer objects
when a customer is returning an object
using the customers objection as a selling point
what chart/graph can be used when contrasting advantages and disadvantages when close...
pie chart
compare and contrast chart
bar graph
line graph
