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Motivating employees

Total questions: 22

Worksheet time: 9mins

Name
Class
Date
1.

Motivation is the factor that influence the behavior of

a)

employees towards achieving set business goals.

b)

owners towards achieving set business goals

c)

employees towards job security

d)

owner towards being success

2.

One of the reason that why do people work is

a)

For good reputation in society

b)

For a providing a better life to their children

c)

For a better standard of living

d)

For being competitive enough to against competitors

3.

Some of the benefits of a well-motivated workforce are

a)

Low staff turnover

b)

Increases the firm's efficiency and output, leading to higher profits

c)

Workers can have a short time working hours

d)

Being highly productive

4.

Which of the option is not the theories of how to motivate employees

a)

Maslow's Hierchy

b)

F.W.Taylor

c)

Fredrick Herzberg

d)

Baroque

5.

Maslow's Hierachy is a (a)   showing the different types of needs and how some are more important than others

6.

The sequence of Maslow's Hierachy is

a)

Physical needs< Safety needs< Social needs< Esteem needs< Self-Actualization

b)

Self-Actualization> Esteem needs> Social needs> Safety needs> Physical needs

c)

Physical needs> Safety needs> Social needs> Esteem needs> Self-Actualization

d)

Self-Actualization< Esteem needs< Social needs< Safety needs< Physical needs

7.

Which is not physical needs?

a)

Water

b)

health

c)

Food

d)

Clothing

8.

Which are safety needs?

a)

Job security

b)

friendship

c)

phone

d)

Health

9.

(a)   needs is having status and recognition such as respect from others, recognition for a job well done,etc.

10.

Examples of social needs

a)

Friendship

b)

Belonging to a group

c)

Reaching one's potential

d)

Being accepted

11.

(a)   is achieving your full potential, feeling that you have done a good job

12.

________ theory is all individuals are motivated by personal gain

a)

Maslow's Hierachy

b)

F.W Taylor’s

c)

Herzberg’s

13.

F.W Taylor’s theory having 2 types of payment. The 2 types of payment are piece rate &hourly rates

a)

True

b)

False

14.

Piece rate is depend on ________, hourly rate is depend on ____.

(When you key in your answers place make a space

example: apple orange)

(a)  

15.

What are the two factors of Herzberg’s theory?

a)

Transport

b)

Hygiene

c)

Motivators

d)

Money

16.

Examples of (a)   factor are working condition, status, security, relationship with boss & subordinates, salary,etc.

17.

Examples of (a)   factor are achievement, recognition, personal growth, advancement/ promotion, work itself,etc.

18.

Which are the two methods of motivation?

a)

Financial rewards

b)

External rewards

c)

Internal rewards

d)

Non-financial rewards

19.

Financial rewards are cash and non-cash rewards paid to (a)  

20.

Non-financial rewards are methods used to motivate employees that do not involve giving financial rewards.

a)

True

b)

False

21.

The following options are financial rewards excepts:

A)Hourly wage rate B)Salary C)Training D)Piece-rate E)Fringe benefits F) Delegation

a)

A&F

b)

B&D

c)

C&E

d)

C&F

e)

B&E

22.

The following options are non-financial rewards excepts:

A)Job rotation B)Commission C)Team Working D)Job enrichment E) Bonus scheme F)Quality circles

a)

C&F

b)

B&E

c)

A&F

d)

A&B

e)

D&E