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Topic 2 Influences on Business Eduqas

Total questions: 68

Worksheet time: 35mins

Name
Class
Date
1.

A zoo uses Twitter to announce the birth of a baby Giraffe. Which describes this method of digital communication?

a)

Video conferencing

b)

Social media

c)

Text

d)

Email

2.

Which statement best describes the term e-commerce?

a)

Buying & selling products via hand held devices only e.g. smartphones

b)

Communicating and sharing information electronically

c)

Buying and selling a product using electronic systems e.g. the internet

d)

Gathering, storing and processing information electronically

3.

Which statement describes the purpose of eBay?

a)

To provide a social networking service

b)

To provide an internet based photo sharing service

c)

To sell products, often second hand, to other people electronically

d)

To buy products, often second hand, from other people electronically

4.

Technology enables businesses to reduce costs by searching online to find competitively priced raw materials. The websites of which stakeholder group will be used for this purpose?

a)

Customers

b)

Suppliers

c)

Competitors

d)

Shareholders

5.

In addition to its premises, a designer clothes shop has developed a website in an attempt to:

a)

Increase costs

b)

Decrease costs

c)

Increase sales

d)

Decrease sales

6.

Which is an advantage to a business of using digital communication?

a)

Messages and data can be transmitted quickly

b)

Not all areas may be connected to the internet

c)

Can lead to excessive communication

d)

Training may be required to update employees on the use of digital communication

7.

In which of the following is an NHS doctor’s surgery most likely to use digital communication?

a)

To provide product information on its website for customers

b)

To text patients to remind them of appointments

c)

To receive payment for goods/services sold at the surgery

d)

To sell products to patients

e)

To book hospital appointments

8.

Which option is a disadvantage to a business of using digital communication?

a)

Is inexpensive to operate and is widely used

b)

Storage costs are saved as data can be stored electronically

c)

Teleconferencing is possible which can produce cost savings

d)

No guarantee that messages will be received or accessed

9.

Compared to other methods of promotion, businesses that promote goods and services on social media have been able to:

a)

Reduce costs as online promotion is often less expensive

b)

Increase costs as online promotion is always more expensive

c)

Reduce costs as online promotion is always more expensive

d)

Increase costs as online promotion is often less expensive

10.

When information is shared electronically between computers it is known as:

a)

E-commerce

b)

E-tailer

c)

M-commerce

d)

Digital communication

11.

Technology has enabled customers to compare how much different businesses are charging for goods and services. This has led to greater competition in terms of which element of the marketing mix?

a)

Place

b)

Price

c)

Promotion

d)

Product

12.

Which two are examples of electronic payment systems?

a)

Instagram

b)

eBay

c)

PayPal

d)

Twitter

e)

Contactless debit cards

13.

Which two are disadvantages to consumers of buying clothing through e-commerce?

a)

Risk of personal details being fraudulently used

b)

Increased costs and time of returning unwanted items

c)

Higher prices charged due to less competition online

d)

Business will need to follow legislation linked to trading online

e)

Difficult to establish brand loyalty

14.

Which two are examples of electronic payment systems?

a)

Instagram

b)

eBay

c)

PayPal

d)

Twitter

e)

Contactless debit cards

15.

Technology affects every aspect of business management but there are three areas of special focus - what are they? Select two answers

a)

Sales

b)

Share price

c)

Costs

d)

Customers

e)

Customer service

16.

What is the environmental issue about people constantly buying new phones?

a)

Older models are scrapped

b)

Toxic Materials from older models leak into the environment

c)

Customers Pay more money

d)

Stakeholders lose more money

17.

Business' use non-renewable energy.

What impact does this have?

a)

Environmental

b)

Legal

c)

Ethical

d)

Cultural

18.

Which one of these scenarios are ethical issues

a)

A company is thinking of employing a robot that will make most of the workforce redundant

b)

Someone creating an AI

c)

A judge decides to give someone a prison sentence

d)

Someone hacks a computer

19.

Which of the following methods would an environmentally responsible business use to manage waste?

a)

Send all waste to landfill

b)

Reduce the amount of waste created and recycle where possible

c)

Incinerate waste

d)

Use non-recyclable packaging

20.

Airlines, such as Ryanair, have invested in new aircraft in order to cut emissions per passenger. Which of the following does the airline aim to reduce?

a)

Recycling

b)

Traffic congestion

c)

Global warming

d)

Renewable resources

21.

Which of the following statements best describes the term ethical behaviour? When a business behaves in a way that:

a)

Is classed a morally wrong

b)

Minimises costs

c)

All stakeholders consider fair and honest

d)

Maximises profits

22.

Which of the following explains why major supermarkets have ended the sale of plastic cotton buds in favour of a paper alternative?

a)

To increase air pollution

b)

To reduce recycling

c)

To increase traffic congestion

d)

To reduce plastic waste

23.

A business decides to install solar panels in order to increase its use of:

a)

Renewable resources

b)

Waste products

c)

Non-renewable energy sources

d)

Scarce resources

24.

Which of the following statements best describes the term sustainability?

a)

The increased number of traffic jams in towns and cities

b)

The gradual heating of the earth’s surface, oceans and atmosphere

c)

The contamination of the environment

d)

The use of resources which does not lead to environmental damage

25.

Which of the following is a benefit to a business of behaving in an environmentally responsible way?

a)

Consumers may be prepared to pay higher prices for products

b)

Profits may be reduced

c)

Higher prices may make the business uncompetitive

d)

Costs will increase

26.

A local football ground has received complaints due to the large volumes of vehicles on surrounding roads on match days. This is an example of:

a)

Sustainability

b)

Disposing of waste

c)

Recycling

d)

Traffic congestion

27.

Which of the following is an example of a business accepting greater environmental responsibility?

a)

Mulberry reduces the trade credit period to pay suppliers by five days

b)

Iceland paying dairy farmers 25% above the cost price for each litre of milk produced

c)

Tesco using the canal network to transport bulky products

d)

Lush cosmetics paying employees the national living wage

28.

Marks & Spencer’s Plan A 2025 aims to make all M&S packaging ‘widely recyclable.’ Which of the following is the business aiming to increase?

a)

Noise pollution

b)

Sustainability

c)

Air pollution

d)

Traffic congestion

29.

The main “positive” associated with Interest Groups is:

a)

Influence the making of public policy.

b)

Affecting a Broad Range of Issues

c)

Winning Elections

d)

Nominating Candidates Nominating Candidates

30.

The key thing for businesses where the environment is concerned is to

a)

Do the right thing

b)

To continue to make profit

c)

To ensure shareholders are satisified

d)

To ensure employees are treated in the correct manner

31.

A labor force of 20 million people has 18.5 million people employed. Find the unemployment rate.

a)

10%

b)

8.5%

c)

7.5%

d)

6%

32.

What is the unemployment????

a)

decisions to work based on each individuals' valuation of their own work

b)

proportion of younger workers in the labor force

c)

the situation of actively looking for employment but not being currently employed.

d)

person who is simultaneously an income earner,

33.

If a change in income appears permanent such as being promoted to a secure and high paying job, __________________.

a)

then people are likely to consume less.

b)

then people are likely to save more.

c)

then people are likely to consume more.

d)

then people are likely to save less.

34.

Which of following best describes the term interest rate?

a)

The price of one currency against another

b)

The cost of borrowing money or reward for saving money

c)

The value of goods and services bought by consumers

d)

The reward for borrowing money or cost of saving money

35.

Which is true in relation to the rate of inflation? Business costs are:

a)

More likely to increase if the rate of inflation rises

b)

More likely to stay the same if the rate of inflation rises

c)

More likely to increase if the rate of inflation falls

d)

More likely to decrease if the rate of inflation rises

36.

Which of the following businesses is most likely to experience a rise in demand as consumer income falls?

a)

Travel agent

b)

A producer of chocolate

c)

A department store selling discounted goods

d)

A specialist bakery selling luxury products

37.

What is the most likely impact of rising unemployment levels on a business selling luxury goods?

a)

Falling sales and rising profit

b)

Rising sales and falling profit

c)

Falling sales and falling profit

d)

Rising sales and rising profit

38.

What is true of a UK importer of goods from Italy, if the value of the pound becomes weaker against the euro?

a)

Sales increase and profit increases

b)

Sales decrease and profit increases

c)

Sales increase and profit decreases

d)

Sales decrease and profit decreases

39.

A business has borrowed money from a bank with an overdraft. If interest rates rise, the impact on the business will be:

a)

Costs increase and profit decreases

b)

Costs decrease and profit increase

c)

Costs increase and profit increase

d)

Costs decrease and profits decrease

40.

If the government increases the rate of corporation tax, companies are likely to:

a)

Pay more tax and invest more into the business

b)

Pay more tax and invest less into the business

c)

Pay less tax and invest more into the business

d)

Pay less tax and invest less into the business

41.

Which describes the term exchange rate?

a)

The reward for saving money and cost of borrowing money

b)

The sales made from importing goods and services

c)

The profit made from exporting goods and services

d)

The price of one currency against another

42.

What is most likely to be true if the rate of inflation rises sharply? Businesses are:

a)

More likely to to manage rising costs

b)

More likely to reduce selling prices

c)

Less likely to manage rising costs

d)

Less likely to raise selling prices

43.

When an economy becomes weaker, interest rates are often reduced meaning consumers are likely to:

a)

Save more and spend less

b)

Save less and spend more

c)

Save more and spend more

d)

Save less and spend less

44.

Which is true for a UK exporter of goods to Portugal, when the pound becomes stronger against the euro?

a)

Exports will become less expensive

b)

Profits are likely to increase

c)

Exports will become more expensive

d)

Exports sales are likely to increase

45.

Which two are potential advantages to a business which sells luxury products of high levels of employment?

a)

Business costs increase as wages and salaries rise

b)

Increase in sales levels

c)

Fewer potential employees will be available

d)

Consumer incomes will increase

e)

Staff turnover will increase

46.

Which are most likely to be true if interest rates fall for a new business?

a)

Loans become less expensive

b)

Costs may increase

c)

More likely to save money

d)

Less likely to invest

e)

Costs may decrease

47.
What are the benefits of a company being known as ethical?
a)
Impact on competitiveness
b)
Enhances reputation
c)
Value added
d)
All of these
48.
What is a stakeholder?
a)
Someone who has an interest in the company
b)
Someone who eats lots of meat
c)
Someone who stabs people with sticks
d)
A vampire slayer
49.
Moral principles by which people conduct themselves personally, socially, and professionally. 
a)
integrity
b)
ethics
c)
code of conduct
d)
social responsibility
50.
This law requires that men and women be payed equal wages for equal work. 
a)
Equal Pay Act
b)
Equality in Wages Act
c)
Equality for All Act
d)
Pay Equality Act
51.

What is Fairtrade all about?

a)

better prices and better working conditions

b)

more trade for less money

c)

less money for workers

d)

less crops

52.

Who does Fairtrade really support?

a)

The richest earners

b)

The poorest earners

c)

The crops

d)

The countries wanting the crops

53.
Who are Greenpeace?
a)
Greenpeace is a pressure group, who aims to help to protect the environment. 
b)
Greenpeace is a pressure group, who aim to help to protect large companies from environmental impact. 
54.

Which option is an example of a business behaving ethically?

a)

Paying employees above the living wage

b)

Buying non fair trade products rather than the fair trade alternative

c)

Paying suppliers the lowest possible price for raw materials

d)

Setting high retail prices as the only producer of an essential product

55.

Which statement best describes the term ethical behaviour? When a business behaves in a way that:

a)

Is classed as morally wrong

b)

Minimises costs

c)

All stakeholders consider fair and honest

d)

Maximises profits

56.

Which of the following behaviours by a car manufacturer could be classed as unethical?

a)

Producing vehicles with high fuel consumption

b)

Researching alternative, environmentally friendly, fuel types

c)

Producing energy efficient hybrid cars

d)

Researching new, advanced, vehicle safety features

57.

Businesses often face a trade-off between ethics and profit. Which is an example of a business prioritising ethics over profit?

a)

Paying the lowest possible price for raw materials to increase profits

b)

Paying a higher price for fair trade supplies at the expense of profit

c)

Paying suppliers late to improve cash flow

d)

Paying employees the lowest wage possible to increase profits

58.

Which two of the following are possible drawbacks to a business of behaving ethically?

a)

Positive advertising

b)

Higher costs

c)

Motivated workforce

d)

Easier to recruit new employees

e)

May have to accept lower profits

59.
An import is a
a)
Good/service brought into a country
b)
Good/service sent to another country
c)
Good brought into a country
60.
What is a tariff?
a)
A fee added to imports
b)
A certain quantity of goods that are allowed to be brought in
c)
Government giving money to or helping manufacturers
61.

Which option best describes the term globalisation?

a)

Goods purchased from overseas by UK businesses and consumers

b)

The process by which the world is increasingly becoming one market

c)

When a business produces goods in more than one country

d)

When goods and services are made in one country and sold in another

62.

Which is a benefit to UK businesses of globalisation?

a)

Being vulnerable to the world economic climate

b)

Increased competition can lead to business failure

c)

Access to new and bigger markets

d)

Multinational firms are increasingly powerful

63.

Which of the following methods would an environmentally responsible business use to manage waste?

a)

Send all waste to landfill

b)

Reduce the amount of waste created and recycle where possible

c)

Incinerate waste

d)

Use non-recyclable packaging

64.

Airlines, such as Ryanair, have invested in new aircraft in order to cut emissions per passenger. Which of the following does the airline aim to reduce?

a)

Recycling

b)

Traffic congestion

c)

Global warming

d)

Renewable resources

65.

Which of the following explains why major supermarkets have ended the sale of plastic cotton buds in favour of a paper alternative?

a)

To increase air pollution

b)

To reduce recycling

c)

To increase traffic congestion

d)

To reduce plastic waste

66.

A business decides to install solar panels in order to increase its use of:

a)

Renewable resources

b)

Waste products

c)

Non-renewable energy sources

d)

Scarce resources

67.

Which of the following is a benefit to a business of behaving in an environmentally responsible way?

a)

Consumers may be prepared to pay higher prices for products

b)

Profits may be reduced

c)

Higher prices may make the business uncompetitive

d)

Costs will increase

68.

The key thing for businesses where the environment is concerned is to

a)

Do the right thing

b)

To continue to make profit

c)

To ensure shareholders are satisified

d)

To ensure employees are treated in the correct manner