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Unit 8-G140's

Total questions: 43

Worksheet time: 22mins

Name
Class
Date
1.

Business resources are:

a)

Anything and everything that helps a company operate and do business.

b)

Human, financial, physical, and knowledge factors that provide a firm the means to perform its business processes

c)

Anything that is used to perform the functions of an organisation.

d)

All of the above.

2.

Physical resources include:

a)

A. Buildings and manufacturing equipment.

b)

B. Office furniture.

c)

C. Knowledge of a company's staff.

d)

D. A&B

3.

Financial resources encompass any source of revenue a company has including:

a)

Sales.

b)

Loans

c)

Investments

d)

All of the above.

4.

Human resources include:

a)

Reputation and brands.

b)

Knowledge and skills of a company's workforce.

c)

Factories and machines

d)

None of the above

5.

Raw materials are:

a)

A. Materials used in the primary production or manufacturing of goods.

b)

B. Any material in its natural condition, before it has been processed for use

c)

C. A&B

d)

D. None of the above

6.

Airports, train stations, and bus terminals are examples of:

a)

Transportation facilities.

b)

Education facilities.

c)

Health care facilities.

d)

Commercial & residential facilities.

7.

Patents, trademarks, reputation and copyrights are examples of:

a)

A. Tangible resources.

b)

B. Intangible resources.

c)

C. Human resources.

d)

D. A&B

8.

Physical resources are examples of:

a)

Tangible resources.

b)

Intangible resources.

c)

Human resources.

d)

None of the above

9.

The organizational requirements may be found in:

a)

The vision, mission, and goals

b)

Organisational objectives

c)

Policy and procedures

d)

All of the above.

10.

Physical resources include:

a)

A. Buildings and manufacturing equipment.

b)

B. Office furniture.

c)

C. Loans.

d)

D. A&B

11.

Business resources can be:

a)

Limited

b)

Difficult to obtain

c)

Expensive.

d)

All of the above.

12.

Expert judgement’ is based on:

a)

The experience of one or more experts on the particular activity.

b)

What If Analysis

c)

Cost-Benefit Analysis

d)

None of the above

13.

Guestimate’ must be based on:

a)

Good information and be as reliable as possible.

b)

Experience of one or more experts on the particular activity

c)

Cost-Benefit Analysis

d)

None of the above

14.

Examples of physical resources are:

a)

Marketing facilities.

b)

Production facilities.

c)

Information technology including hardware and software.

d)

All of the above

15.

Goodwill, brands, reputation and intellectual property are examples of:

a)

A. Tangible resources

b)

B. Intangible resources.

c)

C. Human resources.

d)

D. A&B

16.

Laws and Codes of Practice are:

a)

A. Requirements come from outside the organisation

b)

B. Requirements come from inside the organisation

c)

C. A&B

d)

D. None of the above

17.

When you provide advice to your manager on business resources, ensure your advice is:

a)

Clear

b)

Concise

c)

Relevant to the organisational needs.

d)

All of the above

18.

When giving advice on business resources always remember:

a)

Don’t give advice too soon

b)

Don’t talk too long

c)

Be forceful

d)

A&B

19.

When giving advice on business resources DO NOT :

a)

Be forceful

b)

Ask many questions

c)

Provide a disclaimer

d)

Observe their reactions carefully

20.

Many organizations always require from preferred suppliers:

a)

A minimum of three quotes for purchases.

b)

A minimum of two quotes for purchases.

c)

A minimum of one quotes for purchases.

d)

None of the above.

21.

Purchases from suppliers may be restricted to a dollar amount. Anything over a given amount will need to be approved by:

a)

A. Manager

b)

B. Finance department.

c)

C. Supplier

d)

D. A&B

22.

The supplier will value most:

a)

Immediate payment

b)

Larger volume purchases

c)

A commitment to repeat orders

d)

All of the above

23.

Define what the supplier can offer that you value. This may include:

a)

Availability

b)

Quality

c)

After-sales service or flexible payment terms

d)

All of the above

24.

Identify several suppliers you believe can offer the best service you need. Compare them in terms of:

a)

Product suitability & reliability

b)

Reputation

c)

Quality and flexibility of service

d)

All of the above

25.

Compare the preferred suppliers you believe offer the best service you need in terms of:

a)

Location and ease of communication

b)

Speed and frequency of delivery

c)

Price range and order size.

d)

All of the above.

26.

Efficient and effective use of resources can:

a)

Make a project

b)

Break a project.

c)

Make or break a project

d)

\None of the above

27.

Business resources are the

a)

Economic factors required to accomplish an activity.

b)

Productive factors required to accomplish an activity.

c)

Means to undertake an enterprise and achieve a desired outcome.

d)

All of the above.

28.

As you provide the advice to the managers, add a disclaimer in your comments such as,

a)

A. “Your setup differs from mine and this may not even help, but here is what I would try”.

b)

B. “This may not be true for you, but I have done this…”

c)

C. “Am I even close to understanding your issues?”

d)

D. A&B

29.

If your manager appears to be rejecting your advice, then you

a)

A. Can continue to offer more

b)

B. May want to stop talking

c)

C. May ask more questions

d)

D. B&C

30.

Once you selected your preferred suppliers and requested quotations for supply, you should

a)

A. Choose the one that best meets your needs other than the number of dollars.

b)

B. Choose the ‘best’ one to receive the actual order.

c)

C. Choose the one who offers the cheapest price because the cheapest always the best.

d)

D. A&B

31.

For a healthy long-term relationship with the suppliers, you should

a)

Not negotiate too hard a price at the expense of quality.

b)

Negotiate too hard a price at the expense of quality.

c)

Sometimes negotiate too hard a price at the expense of quality.

d)

None of the above.

32.

Which of the following statements can apply to “Build Supplier Relations”?

a)

Don’t keep them up to date with your needs.

b)

Build a relationship of trust.

c)

Don’t ask for their views and ideas.

d)

All of the above

33.

Which of the following statements can apply to “Build Partnerships with Regular Suppliers”?

a)

A. Visit suppliers and get to know the people who deal with your account.

b)

B. Invite regular suppliers to meetings and keep them informed.

c)

C. A&B

d)

D. None of the above

34.

Which of the following statements can apply to “Build Rapport with the Seller”?

a)

Get to know someone before serious negotiations start.

b)

Make it easy for your opposite number.

c)

Find out what information they need to be able to justify the deal.

d)

All of the above

35.

Organisations usually have an intention that business resources will be

a)

Attained in a particular way.

b)

Used in a particular way.

c)

Maintained in a particular way

d)

All of the above

36.

Acquisition and storage of business resources must be in accordance with

a)

Organisational requirements

b)

Cost effective

c)

Consistent with organisational timelines

d)

All of the above

37.

Resources must be available as needed

a)

Not too long before use

b)

Not after they are required.

c)

A&B

d)

D. None of the above

38.

Organisations have an intention that resources will be attained, used, and maintained in a particular way called

a)

Organisational requirements.

b)

Organisational policies & procedures

c)

Organisational guidelines

d)

Organisational objectives.

39.

It is a ______cost to the organisation if processes have to stop because there is _____ resource.

a)

Great, inadequate

b)

Least, inadequate

c)

Great, an effective

d)

Least, an effective

40.

The tender process requires

a)

A. A supplier to contact an organisation

b)

B. The organisation to contact the supplier

c)

C. A&B

d)

D. None of the above

41.

Which of the following statements can apply to “The Non-Tender Process”?

a)

It involves the organisation contacting the supplier.

b)

It includes using a purchase order form or asking for quotes from a number of suppliers.

c)

It includes products that have been discounted or equipment leased for a short period of time.

d)

All of the above

42.

Tendered Process is the process of issuing

a)

A ‘Request for Information’, ‘Request for Proposal’, and a ‘Supplier Contract’ to select and contract a preferred supplier to a project.

b)

A ‘Request for Information’, and a ‘Supplier Contract’ to select and contract a preferred supplier to a project.

c)

A ‘Request for Information’, and a ‘Request for Proposal’

d)

None of the above

43.

Modern technology can make much of the time-consuming work of monitoring resources easier. It is common for organisations to employ:

a)

Computers & computer applications

b)

Modems

c)

Photocopiers

d)

All of the above