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Worksheets

REVIEW SEMESTER EXAM

Total questions: 38

Worksheet time: 16mins

Name
Class
Date
1.

Selecting a good city to host the Super Bowl is an example of distribution of entertainment.

a)

True

b)

False

2.

Consumer demand has little to no impact on prices assigned to sports and entertainment events and goods.

a)

True

b)

False

3.

Customer needs should be the primary focus of marketing.​

a)

True

b)

False

4.

Television initiated the merger of technology and entertainment.​

a)

True

b)

False

5.

The term entertainment is generally applied to games of athletic skill.​

a)

True

b)

False

6.

About half of every dollar that consumers spend on products pays for marketing costs.

a)

True

b)

False

7.

The marketing concept requires maintenance of important relationships with customers.

a)

True

b)

False

8.

The increased standard of living in the United States has resulted in less discretionary income for consumers.

a)

True

b)

False

9.

Two major goals of marketing are to determine what consumers want and how much they are willing to pay.

a)

True

b)

False

10.

The host city for a Super Bowl must

a)

be near a major airport

b)

have a mild climate during the winter

c)

have an adequate number of hotel rooms for fans and the media

d)

be near a major airport and have an adequate number of hotel rooms for fans and the media

11.

Recreational travel or tours planned around a special interest are called _.

a)

world travel

b)

niche travel

c)

family travel

d)

pleasure travel

12.

The portion of money spent by local employers and employees that came from money collected from tourists is referred to as _.

a)

revenue

b)

expenses

c)

indirect economic impact

d)

direct economic impact

13.

_ is the theft of copyrighted material.

a)

piracy

b)

trademark

c)

copyright

d)

plagiarism

14.

What amendment to federal education law prohibits discrimination against females in school sports?

a)

American Disabilities Act

b)

Civil Rights Amendment

c)

Equal Rights Amendment

d)

Title IX

15.

All of the following are steps in the host selection process for the Olympics EXCEPT

a)

an elaborate marketing campaign

b)

site visits by the selection committee

c)

examination of the potential host city's infastructure

d)

paying large fees to the members of the International Olympic Committee

16.

Marketers in the United States have found only limited opportunities to connect with different cultures

a)

True

b)

False

17.

China sometimes censors movies it imports from other countries

a)

True

b)

False

18.

The International Olympic Committee selects which country will host the Olympics.

a)

True

b)

False

19.

The industry trend for soccer indicates a shrinking audience interest.

a)

True

b)

False

20.

_ is the result of making a product or service available when the consumer wants it.

a)

Possession Utility

b)

Place Utility

c)

Time Utility

d)

Price Utility

21.

_ is a company's wealth in the form of money or property.

a)

Capital

b)

Assets

c)

Liabilities

d)

Accounts Receivable

22.

Gross impressions do not

a)

involve the number of times a product is associated with a successful athlete

b)

occur accidentally

c)

influence consumer purchases

d)

occur during televised sporting events

23.

Gathering and using information about customers to improve business decision making involves

a)

distribution

b)

marketing/information management

c)

promotion

d)

customer service

24.

Marketing involves

a)

maintenance of exchange relationships

b)

creation of satisfying exchange relationships

c)

improving

d)

all of these

25.

To satisfy customer needs, you must do all of the following except

a)

identify products customers may want

b)

charge prices to maximize company profits

c)

develop customer satisfaction

d)

operate with the customer in mind

26.

Today’s consumers

a)

consider benefits derived when making purchases

b)

have more choices for their discretionary income

c)

all of these are true

d)

are more mobile than ever before

27.

The best strategy for a business to rise above the competition is to provide uncompromising, outstanding customer service.

a)

True

b)

False

28.

The marketing concept

a)

focuses attention on maximizing profit

b)

focuses attention on satisfying customer needs

c)

involves satisfying exchange relationships between the consumer and producer

d)

involves focusing on satisfying customers needs and the exchange between consumer and producer

29.

Emotional purchases are more likely not to occur when

a)

individuals are shopping for groceries on a tight budget

b)

individuals are attending their favorite concert

c)

fans are given the opportunity to attend the Super Bowl

d)

individuals are watching a college football rivalry and their team is winning

30.

External sources of information for businesses do not come from

a)

government reports

b)

the company’s financial reports

c)

trade and professional organizations

d)

business publications

31.

_ purchases are based upon loyalty to a particular brand or product.

a)

Emotional

b)

Customer

c)

Patronage

d)

Rational

32.

Costs of sports and entertainment events include

a)

promotion

b)

high salaries

c)

cost of the facility

d)

all of these are costs that are included in events

33.

__________ segmentation divides markets into physical locations, such as Eastern, Northern, Southern, and Western regions of the United States.

a)

Behavioral based

b)

Demographic

c)

Psychographic

d)

Geographic

34.

When a business does not make enough revenue to cover expenses, it operates at a profit.

a)

True

b)

False

35.

Building a company without outside assistance is often referred to as crowdsourcing

a)

True

b)

False

36.

Risks can be classified as controllable, insurable, and involving gain or loss

a)

True

b)

False

37.

A perception exists among the general public that sports and entertainment celebrities no longer value ethics.

a)

True

b)

False

38.

The best entertainment decisions are both effective and ethical.

a)

True

b)

False