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WorksheetsConover Workplace Readiness (1 of 3)
Total questions: 22
Worksheet time: 22mins
The way you think or feel about someone or something is known as your ____.
attitude
emotions
personality
genetics
Communication happens when information is shared between ______.
ideas
two people
one person
thoughts and feelings
Prioritizing
Time management
Coordinating resources
Delegating
Creating systems
Planning ahead
These are all ______ skills.
interpersonal
interviewing
planning and organizing
leadership
What process do you use when gathering information in order to make a decision, come to a conclusion or solve a problem?
Goal Setting
Critical thinking
Develop classifications
Networking
Good ______________ are important workplace skills that help you communicate or talk with all types of people, including managers, coworkers and customers.
technical skills
interpersonal skills
time management skills
organizational skills
________ is a way of speaking, behaving and even thinking that helps a person to be successful in the workplace.
Critical thinking
Planning and organizing
Professionalism
Teamwork
______ is any means of communication that can reach and influence many people.
Teamwork
Media
Cell phones
How do you develop a positive attitude?
Avoid negative thinking
Be thankful
Spend time with people who have a positive attitude
All of the above
Focus on the person/Make sure you understand/Wait for your turn to speak/Show interest/Repeat what was said - these are all related to which form of communication?
Verbal
Written
Listening
Speaking
Part of planning and organizing skills is to know how to break up work into smaller places and put them in order of importance. This skill is known as ______.
delegating
prioritizing
time management
coordinating resources
Gathering information/Analyzing information/Applying information/Forming a hypothesis/Problem solving/Decision making - these six skill areas are all part of ______.
decision making skills
interpersonal skills
organizational skills
critical thinking skills
Separate your feelings from your actions/Stay calm/Wait until you are calm to respond/Write down our emotions/Stay positive - these are all good rules for _______.
making friends
appropriate contact
social skills
controlling your emotions
Vision, trust and ____ are the three parts that make up teamwork.
listening
communication
organizing
time management
Workplace rules and expectations
Personal responsibility
Workplace ethics
Physical appearance
Language
Minding Your Manners
All of the above skill areas relate to _______.
critical thinking
professionalism
teamwork
conflict resolution
When you are in a meeting at work and your cell phone suddenly rings, what should you do?
Answer your phone during the meeting
Get up and leave the meeting to answer your phone
Do not answer your phone. Turn your phone on silent and call the person back after the meeting is over
Answer the phone and tell the person you will call back later
A ____ is something that you do on a regular basis and is hard to give up or change.
rule
habit
belief
action
____ communication is sharing information by telling or using speech or language.
Written
Verbal
Non-verbal
Listening
The amount of work you can get done during a set amount of time is known as ____.
planning and organizing
work goals
completed work
productivity
The first step to good critical thinking is to _____
prioritize information
gather information
solve problems
make decisions
In order to learn how to control your emotions you need to learn to separate your emotions form your ____.
thoughts
actions
desires
anger
Here are five tips for respecting your teammates at work. Which one of the following does NOT belong in the list?
Show your support
Encourage participation
Give positive feedback
Be honest
All of the above
______ is a combined effort on the part of a group of people working to achieve the same goal.
Leadership
Self-control
Teamwork
Networking
