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WorksheetsConover Workplace Readiness (2 of 3)
Total questions: 20
Worksheet time: 20mins
____ is the level of commitment you are willing to make in setting and achieving clear goals.
Personal responsibility
Attitude
Goal setting
Self-control
Laptop computers and tablets can be used during meetings at work.
Ture, laptop computers and tablets can be used to take notes and look up information about the meeting
False, laptop computers and tablets should never be used in a meeting
To show ______ means to take responsibility for a task or project.
purpose
action
organization
initiative
_____ communication is made up of facial expressions or the look on your face and body language or movements.
Written
Verbal
Non-verbal
Listening
When planning and organizing projects in the workplace, it is important to be able to figure out what resources are required and coordinate or organize them in the best way. Which one of the following is a resource?
Money
Time
People
All of the above
In the process of critical thinking, after you have gathered information you need to:
Apply information
Form a hypothesis
Problem solve
Analyze information
It is important to know when it is okay to socialize. The following situations are examples of times when it is okay to socialize at work. One example does NOT belong in the list, which one?
During breaks
Waiting for a meeting to start
When you see a coworker working at his or her desk
Passing someone in the hall
In active listening, which tip does not belong?
Look at the person speaking
Pay attention to both verbal and nonverbal communication
Repeat what is being said in your own mind
Give advice
Reasonable
Specific
Meaningful
Measurable
Set a timeline
These are all criteria related to _____.
leadership
goal achievement
problem solving
decision making
_______ is a way of using the internet to communicate while actually looking at the person to whom you are talking.
Video conferencing
Texting
Phone conferencing
Audio conferencing
In doing your best, which tip does not belong?
Show initiative or responsibility in work situations
Always try to improve your knowledge and skills
Take shortcuts whenever possible
Set reasonable goals and always try to meet them
Consider the feelings of other people
Have empathy
Operate in trust
Recognize misunderstandings
These communication skills all relate to _______.
non-verbal communication
eye contact
verbal communication
emotional awareness
Some projects are very large and difficult. You may need to organize _____ to help you complete the project.
resources
money
time
productivity
Forming a hypothesis is an important part of ____.
communication
decision making
planning and organizing
critical thinking
When socializing with your manager or boss, there are some things you should not talk about. Which of the following situations should you not discuss with your manager or boss?
Last night's football game
Your relationship problems with a friend or significant other
A story you heard about in the news
The weather
Show commitment
Meet deadlines
Be on time
Be consistent
Follow through
These are all teamwork skills related to ____.
problem solving
communication
being reliable
active listening
In order to determine whether or not you have met your goal, the goal must be something that can be ____.
reached
acheived
realistic
measured
Have a search goal in mind
Search for the information you need to reach your goal
Read through the list of links that result from your search
Open the links that look like they have the information you need
Close out of your browser once you have found the information you need
These are all rules for ____.
cell phone use
social media use
internet use
instant messaging
In order to determine whether or not you have met your goal, the goal must be something that can be measured. This means that there is a(n) _____ somewhere within the goal.
identifier
definition
number
statement
_____ is the ability to understand and relate to the feelings of others.
Personal awareness
Empathy
Communication
Trust
