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Windows/Gutters Quizz

Total questions: 20

Worksheet time: 29mins

Name
Class
Date
1.

Do you repair gutters?

4 lines
2.

Do we clean the window frames?

4 lines
3.

Is the window cleaning process save and environmentally friendly?

4 lines
4.

I cannot provide parking, though. Can you still perform the service?

4 lines
5.

What do you mean you don't use a ladder? My property is on 3 different levels.

4 lines
6.

What height we can reach the gutters up to? (multiple correct)

a)

up to the 2nd floor

b)

up to the 1st floor

c)

up to the 3rd level

d)

up to the 2nd level

7.

Do we clean the gutters if there are gutter guards?

a)

Yes

b)

No

c)

If the guards can be securely detached & reattached

d)

Only after a survey

8.

How long is the service guarantee if the client books gutter cleaning with the downpipes included?

a)

3 month

b)

1 month

c)

6 month

d)

1 year

9.

Can we flush the downpipes if they go below ground level?

a)

Only if they are connected to the communal drainage system

b)

Only after survey

c)

Yes, if the client requests it (it adds a service guarantee)

d)

Not at alll

10.

Is there a limit to the number of Downpipes we can clean with Gutter Cleaning?

a)

up to 2

b)

up to 4

c)

just 1 per property

d)

limitless

11.

What height can our detachable system reach up to?

a)

3rd level

b)

1st floor

c)

4th floor

d)

2nd level

12.

Can we use an internal water tap to clean windows?

a)

Yes, we actually prefer to use such.

b)

Only if the detachable system is not available.

c)

As a very last resort, we could.

d)

Never.

13.

How far can we park and still use the water system directly from our van?

a)

25m

b)

50m

c)

75m

d)

100m

14.

What height can we reach up to with our van water system?

(multiple correct)

a)

up to the 4th floor

b)

up to the 5th level

c)

up to the 4th level

d)

up to the 5th floor

15.

Is there an additional charge for conservatory glass roof window cleaning externally?

a)

GBP 35 on top

b)

GBP 50 on top

c)

GBP 55 on top

d)

it's included in the conservatory tickbox by default

16.

What percentage an ABC tickbox will surcharge the entire Window Cleaning service?

a)

20%

b)

25%

c)

30%

d)

35%

17.

The principle of the system we use in the van to purify the water is called...

4 lines
18.

Which additional areas cannot open/close? (multiple correct)

a)

Glass Banister

b)

Glass Roof

c)

Skylights

d)

Bay Window

19.

A double-framed set of windows that can open on each side is called....

4 lines
20.

When can we go below our minimum charges? (multiple correct)

a)

When using FCM Credits

b)

When using Promo Vouchers

c)

When using CS loaded Credits

d)

When using Credits from refunds from previous bookings.