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Product & Service Management Quizziz

Total questions: 22

Worksheet time: 28mins

Name
Class
Date
1.

A product is anything tangible a business offers to a market to satisfy customer needs?

a)

True

b)

False

2.

What are three important roles for marketers in the product development process?

a)

Gather information

b)

Design strategies

c)

Conduct market tests

d)

All of the above

3.

Products are designed to satisfy customer needs

a)

True

b)

False

4.

Why must marketers serve as the customers' representative in the product development process?

4 lines
5.

Explain the three levels of product design for a bike.

4 lines
6.

Which is NOT a product mix component?

a)

Product Line

b)

Packaging

c)

Product Assortment

d)

Marketing

7.

The P&G Baby Category is an example of what?

a)

Product Line

b)

Product Assortment

c)

Packaging

8.

What are the pros and cons of a product line?

(a)  

9.

What are important considerations when it comes to packaging?

a)

Ease of use

b)

Safety

c)

Attraction

d)

Handling

e)

All of the above

10.

(a)   serves the dual purpose of promotion and protection.

11.

What are the 3 goals of Branding?

4 lines
12.

Elsa from Frozen and Sesame Street are examples of (a)   brands.

13.

What is the difference between the consumer and the business market?

4 lines
14.

What are the 5 categories of business products?

a)

Capital equipment, operating equipment, supplies, raw materials, component parts

b)

Capital equipment, operating equipment, supplies, distribution, component parts

c)

Operating equipment, supplies, component parts, capital, supply chain.

15.

What are the 6 activities in new product development? Explain in full sentences for full credit.

4 lines
16.

In what stage of the new product development process do I conduct market research and strategize the marketing mix (4PS--product, price, place, promotion)?

a)

Screen ideas

b)

Product development & testing

c)

Product marketing

d)

Strategy development

17.

Which statement below is NOT part of the SCAMPER model of IDEATION?

a)

Look at materials that I can subsitute to improve the product

b)

Combine different products, purposes or objectives

c)

Recycle another industry's waste

d)

Commercialization

18.

Product mix are all the different products that a company makes or sells.

a)

True

b)

False

19.

Which is NOT a product mix srategy?

a)

Develop brand new roducts

b)

Develop exisiting products

c)

Delete a product or product line

d)

Commercialization

20.

What is the typical life cycle of a new product concept?

4 lines
21.

Which one is not a common bases for positioning?

a)

Positioning a product attribute

b)

Positioning by user

c)

Positioning by quality or value

d)

Positioning by country

22.

What are the levels of product design?

a)

Basic product, enhanced product, extended product

b)

Basic product & extended product

c)

Enhanced product and extended product