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WorksheetsCarpets/Upholstery
Total questions: 20
Worksheet time: 43mins
Do you move furniture around? If yes - how? If not - why?
Can you guarantee the stains will be removed?
Can you come after 6 pm? Why?
Can you steam clean the bathroom tiles as well while the technician is on site? If yes - how? If not - why?
Can we rent out the equipment to the client to clean themselves if they wish? How or why?
What is the minimum charge for Carpet/Upholster Cleaning in London?
GBP 52
GBP 56
GBP 58
GBP 62
How do we add an amount on the ServiceOS form if the item does not meet the service minimum?
We add another item in order to exceed the minimum - whatever the client needs.
We add it as a "Surcharge for partner/pro".
We add it as a surcharge in the bottom field Discount/ Surcharge"
We can go below the minimum for Carpets/Upholstery depending on the item.
The 3 main methods of Carpet/Upholstery cleaning we can utilize are...?
The client has 2 sets of long heavy curtains. Which is the best method to utilize for their cleaning?
HWE
DRY
How many steps a 'typical' generic flight of stairs might have?
6 - 10
10 - 12
12 - 16
14 - 18
How do we mark a 30sqm rug to be cleaned in the booking form?
How many credits can a FC member apply to a booking, if they go for both carpets & upholstery cleaning
GBP 30 for each = GBP 60 in total.
GBP 30 for both in total.
GBP 45 for both in total.
How much do we charge for a double mattress only to be cleaned?
GBP 29.
GBP 52.
GBP 32.
GBP 36
What is the difference between the charge for a single mattress and a double mattress?
What cleaning method would you recommend for an item that's made of 60% cotton? Why?
What cleaning method would you recommend for an item that's made of 60% wool? Why?
Describe the 5-step process for HWE cleaning.
Is there a price difference between an ottoman & a footstool?
Yes, the ottoman is more expensive.
Yes, the footstool is more expensive.
No, they are the same price.
Do we clean car upholstery? If no - why? If yes - how?
Name 5 types of stains!
