wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Business Process Management

Total questions: 20

Worksheet time: 7mins

Name
Class
Date
1.

Which one below is correctly shows the steps of BPM lifecycle?

a)

Design, execution, modeling, monitoring, optimization

b)

Design, monitoring, modeling, execution, optimization

c)

Design, modeling, execution, monitoring, optimization

d)

Design, execution, monitoring, modeling, optimization

2.

Benefits offered by business system management?

a)

Boost of cost

b)

Decreased production

c)

Cross deployment synergy

d)

Growth & Stability

3.

Which one is above not about the BPM?

a)

Enables creating complex business process spanning different departments and locations

b)

Enables inefficiency workforce

c)

Monitors and maintains processes to ensure optimal efficiency

d)

Modifies existing processes to enable changes to the process as the organization grows

4.

How many BPM types are there?

a)

3

b)

2

c)

4

d)

5

5.

“Fully automated, no human is involved e.g. airline tickets using web interfaces” which classification of business process is it?

a)

Organizational vs Operational

b)

Intra-organizational Processes vs Process Choreographies

c)

Degree of automation

d)

Degree of repetition

6.

Which type of classification of Business Processes can be related with this example: "Process to manage incoming raw materials provided by a set of suppliers"?

a)

Intra-organizational Processes

b)

Operational Processes

c)

Organizational Processes

d)

Process Choreographies

7.

Common framework for how BPM technologies are deployed is most often referred to as a:

a)

Service Oriented Architecture (SOA)

b)

Dynamic BPM

c)

Document-centric BPM

d)

Human-centric BPM

8.

The platforms feature a user-friendly interface, simple notifications and fast tracking, designed for human-driven processes:

a)

Document-centric BPM

b)

Human-centric BPM

c)

Integration-centric BPM

d)

Dynamic BPM

9.

Dynamic BPM systems define:

a)

ways are required when a document (e.g. a contract or agreement) is at the heart of the process

b)

ways in which managers or users can make adjustments to the usual set of steps and make decisions

c)

systems handles processes that primarily jump between your existing systems without much human involvement

d)

solutions are requisite when a data is at the center of the process

10.

Which is not the feature of Business Process Management System?

a)

Performance and Scalability

b)

Powerful Administrator Features

c)

Multi-factor authentication

d)

Role-Based Access Control

11.

What is business?

a)

person/ corporation engaged in commerce, manufacturing, or a service; profit-seeking enterprise.

b)

a systematic series of actions directed to some end; a continuous set of actions, operations or series of changes taking place in a definite manner.

c)

the act or manner of managing; handling, direction or control; executive ability; the person or persons controlling and directing the affairs of a business or institution.

d)

is a collection of tasks and activities.

12.

What is a collection of tasks and activities consisting of employees, materials, machines, systems, and methods that are being structured in such a way as to design, create, and deliver a product or a service to the consumer?

a)

Business process management (BPM)

b)

Subprocesses

c)

Business process

d)

Process design

13.

Importance of business processes:

a)

Helps to build a business from scratch

b)

The business process is not important for any business

c)

The business process is only needed for the sale

d)

Helps any business to optimize individual activities, ensuring optimal use of resources

14.

How many steps are there in the BPM lifecycle?

a)

5

b)

3

c)

2

d)

7

15.

Business processes define:

a)

What we do and how we do it

b)

Detailed components of Enterprise Architecture

c)

How technology supports the business

d)

Business performance capabilities

16.

What quality isn't important in management?

a)

handling

b)

managing

c)

executive ability

d)

to amuse

17.

Choose logical continuation:

a)

Business Process Management < Business < Business Process

b)

Business Process < Business < Business Process Management

c)

Business Process Management < Business Process < Business

d)

Business < Business Process < Business Process Management

18.

Three good reasons for making models

a)

Analysis, Gain Insights, Monitoring

b)

Specification, Gain Insights, Analysis

c)

Monitoring, Specification, Analysis

d)

Specification, Gain Insights, Monitoring

19.

Which one from below isn't classification of Business Process?

a)

Degree of Repetition

b)

Intra-organizational Processes vs Process Choreographies

c)

Chief Process Officer

d)

Organizational vs Operational

20.

What is Integration-centric BPM?

a)

handles processes that primarily jump between your existing systems (e.g. HRMS, CRM, ERP) without much human involvement.

b)

enable routing, formatting, verifying, and getting the document signed as the tasks pass along the workflow.

c)

for those processes that are primarily executed by humans. These often have a lot of approvals and tasks performed by individuals.

d)

Primary focus is to streamline internal processes (eliminate activities that do not bring value)