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WorksheetsMedical midterm exam LWH
Total questions: 120
Worksheet time: 2hrs 0mins
Which of these disorders occurs when the colon absorbs too much water from the feces, making them dry and hard and difficult to eliminate
Ulcer
Constipation
Inflammatory Bowel Disease(IBD)
Eating disorder
In which condition does the skin have a yellow color
Jaundice
Cyanosis
Erythema
Albino
How are STDs passed on to others
Sexual contact
Exchange of body fluids
All of the above
What is the sum of all chemical reactions within a cell
Mitosis
Meiosis
Anatomy
Metabolism
Which of these items help from clots
Red blood cells
Platelets
White blood cells
Marrow
What is formed when cells of the same type join to perform a common task
Tissue
Organ
System
In which condition does the skin have a bluish color
Albino
Jaundice
Erythema
Cyanosis
What are the "chemical messengers" that coordinate and direct specific activities of the body
Neurons
Hormones
Ducts
Muscles
What is another name for high blood pressure
Hypertension
Leukemia
Congestive Heart Failure
Anemia
What is atrophy
An increase in the number of cells
A decrease in size of cells
Cells changing in shape or organization
All of the above
Which of these items fights disease and infection
Red blood cells
Platelets
White blood cells
Marrow
A joint is
A structure that separates two or more adjacent elements of the skeletal system
Fibrous bands of connective tissue
The most common type of joint in the body
Dense connective tissues consisting mainly of collagen
What are the tiny structures in the kidneys where the blood is actually filtered and urine is formed
Nephrons
Ureters
Urinary meatus
What is the term for an infection of the middle ear caused by a bacteria or virus
Cataract
Respiratory infection
Otitis media
Conjunctivitis
What is the name of the upper arm bone
Ulna
Clavicle
Humerus
Radius
What term refers to keeping a state of balance in the body
Atrophy
Homeostasis
Metabolism
Neoplasia
Which of these conditions refers to painful urination
Nocturia
Dysuria
Oliguria
Anuria
Which term refers to a group of disorders in which one or more joints are inflamed
Fracture
Dislocation
Sprain
Arthritis
What is the body's ability to resist invaders and the diseases they cause?
Homeostasis
Neoplasia
Immunity
Metastasis
What is another name for a nerve call
Axon
Neuron
Synapse
Dendrite
Where are insulin and glucagon produced
Pituitary gland
Pancreas
Stomach
Brain
Which disease occurs when there is an abnormal increase in the number of white blood cells, which results in fewer red blood cells carrying oxygen to body tissues
Leukemia
Hypertension
Congestive Heart Failure
Anemia
What is metastasis
When tumors are removed through surgery
When cancer treatments result in toxic side effects
When malignant tumors spread to other parts of the body
All of the above
What attaches muscles to bone
Tendon
Ligament
Fascia
All of the above
Wht is the purpose of antibodies
To remove old red blood cells
To fight infection
To create lymph
To pump lymph through the vessels
Which of these disorders is the inability to conceive or produce a child
Acquired Immune Deficiency Syndrome (AIDS)
infertility
Chlamydia
Herpes 2
How many chambers are in the heart
One
Two
Three
Four
What is the large flat muscle that separates the thoracic cavity from the abdominal cavity
Inferior lobe
Diaphragm
Intercostal muscles
Which of the following may be considered an exception to the requirement for informed consent
the patient is a non-English speaker
The person is both blind and hearing impaired
Performing CPR on an unconscious patient
An invasive procedure not requiring hospitalization
Intentionally touching another person without permission is called what
Negligence
Assault
Battery
Slander
How should a documentation error be corrected
Erase the error and initial the change
Use correction fluid and initial the change
Black out the error, add the correct information, and initial the change
Draw a line through the error, add the correct information, initial, and date
Vivian is a nurse at a children's hospital. A 10-year-old boy confides in Vivian that he has been abused by his parents, but he begs her not to tell anyone. What should Vivian do?
She should discuss the situation with another nurse
She should respect the boy's privacy and keep the secret
She should report the abuse to the proper authorities
Speaking false words about people with the intention of damaging their reputation is considered which of the following
Libel
Slander
Malpractice
Battery
What is the purpose of the Centers for Disease Control and Prevention
Protect people from infectious, occupational, environmental, and terrorist threats
Credential physicians in the care of infectious disease
Find funding for scientific research
Develop products that are sold directly to health care facilities and governments
Which of the following defines an ehtical dilemma
When a code of ehtics is broken
A conflict of laws governing a person or property
A conflict of moral beliefs
When civil rights have been violate
What is a list of written statements describing proper conduct for a group of people
Personal ethics
Bill of rights
Code of ethics
Brenda is a patient at a retirement community who is suffering from dementia. One day, she began hitting several patients in the cafeteria. Several health care workers forcibly restrained Brenda until she calmed down. Is this a case of assault and battery
Yes
No
Which of the following is included in informed consent
An explanation of the test and permission from the patient
A diagnosis and documented need for a procedure
A referral from a physician, a written contract; and a fee for services
A patient showing up for an appointment
What is professional negligence called
Defamation of character
Malpractice
Invasion of privacy
Assault and battery
Liability can be defined as which of the following
A moral desire to do the right thing
An ethical responsibility to cause no harm
Legal responsibility for causing harm
The ability to sue the party responsible for causing harm
Which of the following should be done when copying confidential information
Remain by the copier and make sure to coollect the original item
Ask someone who isn't busy to gather the copied items
Throw away extra copies immediately
Create a central area to store unclaimed copies
A nursing team is short-staffed and extremely busy. An RN asks a nursing assistant to give a patient his afternoon medication. Who is liable
The nursing assistant and the RN
The patient and the nursing assistant
The nursing assistant, the RN, and the employer
The RN and the employer
Regina is a nurse at a commuity hospital. She is assigned a young pregnant patient. Allyson, who is being treated for injuries received in a car accident. Allyson tells Regina that she and her boyfriend have decided to have an abortion. Regina believes that abortion is unethical. How should Regina respond to Allyson
She should ask Allyson how she would feel if her own mother has considered abortion
She should give Allyson information on organizations that can support her in keeping her baby
She should care for Allyson as she would any other patient and be respectful
She should try ot change Allyson's mind by kindly telling her that abortions are wrong
Which of the following is a type of advance directive
Privileged communication
Client rights
Living will
Grievance
A patient has requested a copy of his medical record in writing. As the office assistant, what should you do
Call the patient to get his authorization
Make copoies of everything in the record within the next 90 days
Read through the medical record before you make a copy that same day
Make copies of everything but psychotherapy notes within 30 days
Which one of the following overrides the others
Organ donor card
Durable power of attorney
Living will
Physician's orders
What is a case in which a person is harmed because of another peron's action or failure to act called
Tort
Law
Legislation
Advance directive
Which of the following is a requirement of the Patient Self-Determination Act
Providers must give patients information on their rights and advance directives
Patients are entitled to make a grievance
Patients must give complete and truthful information to their providers
Providers must not discriminate based on race, color, religion, sex, nationality, disabilities, age, or socio-economic status
Worker compensation laws do which of the following
Ensure that employees will be taken care of when they retire
Set safety standards for all workplaces
Require employers to pay employees a fair wage for the hours and work completed
Require employers to insure employees in case they are injured at work
What does the prefix peri- refer to
Backward
Disease
False
Surrounding
Which of these suffixes indicates a surgical removal
-emia
-ectomy
-gram
-genic
What does the suffix -cyte refer to
Surgical puncture
Cell
Oxygen
Enzyme
Which of these cavities contains the eye structure
Oral
Orbital
Cranial
Nasal
Which of these suffixes indicates a blood condition
-ia
-emia
-pathy
-centesis
What does the word root hyster refer to
Uterus
Ovaries
Thymus
Thyroid
What does the prefix super- refer to
Excellent
Over or above
Absence of
Against
What does the abbreviation p.c. refer to
By mouth
Before meals
With a meal
After meals
What does the abbreviation IM refer to
Intergumentary
Intramyelic
Intramuscular
Immunity
Which of these word roots indicates joint
Pil
Capil
Chondr
Arthr
Which of these directional terms refers to bosy parts toward the point of attachment
Dorsal
Ventral
Proximal
Distal
Which of these cavities contians the brain
Abdominal
Thoracic
Pelvic
Cranial
Spinal
What does the word root neur refer to
Nose
Nerve
Ear
Mouth
What does the suffix -ase refer to
Cell
Enlargement
Visual examination
Enzyme
Which of these suffixes indicates hardening
-opia
-sclerosis
-scopy
-clast
What does the suffix -sepsis refer to
Rupture
Visual examination
Cutting
Infection
What does the abbreviation Dx refer to
Diagnosis
Discontinue
Do not take by mouth
Department
Which of these word roots indicates bone
Chondr
Arthr
Oste
Ligament
Which of these planes is horizontal and divides the body into a top half and bottom half
Midsagittal
Transverse
Frontal
Which of these abbreviations indicates four times a day
q.i.d.
q.s.
q.f.d.
q.h.
Which of these suffixes indicates one who studies or practices
-centesis
-ologist
-scopy
-osis
Which of these body cavities is a long, continuous cavity located on the back of the body
Dorsal
Ventral
Pelvic
Abdominal
What does the word root encephal refer to
Nerve
Mouth
Spinal cord
Brain
Which of these word roots indicates ear
Or
Oss
Ocul
Ot
Which of these abbreviations indicates immediately
ad lib
I/O
inj.
stat
What is a communication barrier
Something that helps communication
Something that interferes with communication
Something that provides a clear message
Something that creates communication diversity
What is approaching another person with a feeling of esteem or regard
Honesty
Dependability
Flexibility
Respect
Which of the following is the best description of how health care workers should dress
Extreme clothing styles and bright colors
Clean, well-fitting clothes that are appropriate for specific jobs
Any type of clothing that is comfortable
Dress clothes and high-heeled shoes
Natalie is a medical secretary and must complete a large amount of filing this afternoon. At 1:00 PM, the office receptionist gets sick and goes home. The manager asks Natalie to fill in at the front desk for the rest of the afternoon. What trait does Natalie demonstrate by adjusting her schedule
Responsibility
Enthusiasm
Honesty
Flexibility
What is the name of the form that patients must sign to give permission to the medical facility to disclose health information
Disclosure form
Confidential Communications form
Amendment Request form
Notice of Privacy Polciy form
Release of Information form
According to the Security Rule in HIPAA, which of the following is an example of a technical safeguard
Passwords should be updated frequently
Computers should have anti-virus software
Electronically transmitted information should be encrypted
All of the above
What is the term used to describe any individually identifiable health information about a patient
Personal Patient Data (PPD)
Private Medical Records (PMR)
Protected Health Information (PHI)
Confidential Personal Information (CPI)
Which of the following terms means releasing, transferring, or providng access to protected health Information
Authorization
Disclosure
Privacy
Confidentiality
What is the connection among all areas and levels of health care workers called
Independence
Interdependence
Dependence
Which of the following should be true about written communication
It should be clear and accurate
It should have logical organization
It should be free of grammar and spelling mistakes
It should use appropriate vocabulary
All of the above
According to the Privacy Rule, which item must be included in a record of disclosures of protected health information
Date of disclosure
Name of the person or entity to whom information was disclosed
Description of disclosure
Reason for disclosure
All of the above
Patients have a right to obtain a copy of their medical records. Which item is legally allowed to be kept from the patient
Psychotherpay notes
Surgeries
Medication record
Health history
Which term refers to everyday language that a patient can understand
Legal terms
Say terms
Lay terms
All of the above
What is the process of evaluating a situation and prioritizing treatment called
Triage
Roadblock
Railroad
Screen
Which of the following telephone greetings is acceptable for a medical office
"Hello, how may I help you?"
"Good morning, Dr. Grabin's office"
"Dr. Grabin's office, Samantha speaking, how may I help you?"
All of the above
Which technology uses a recorded messagw with a series of directions for callers to press buttons to reach the correct party
Call Forwarding
Answering Service
Paging System
Automatic Routing Unit (ARU)
Why is it so important to keep a record of telephone messages
To inform the patient's insurance carrier
One copy is for the physician, and the other is for a nurse
Messages are considered to be legal documentation
The second copy isn't used, but message books come with two-part forms
A patient calls with a serious condition that is not an emergency, but requires an urgent appointment. What is the most appropriate response for the assistant
Contact the physician immediately and ask what to do
Schedule the appointment as early as possible
Transfer the call to a nurse
Take a message to be returned when convenient
How should you handle the caller when transferring a call
Tell the caller that you are a new employee and you don't know how to transfer the call
Just transfer the call
Ask the caller's permission to place the call on hold and make a transfer
Give them a direct number and transfer the call
Which of these types of telephone calls warrants immediately notifying the physician
Emergency calls
Routine Patient Calls
Non-Medical Business Calls
Personal Calls
All of the above
What is the main purpose of using inflection
To make the sound of the voice clearer
To emphasize important points in a conversation
To communicate only with special populations, such as those with diminshed hearing
All of the above
What is the maximum amount of time a caller should be left on hold before the assistant checks back with the caller
10-20 seconds
30-40 seconds
1-2 minutes
3-5 minutes
Why must the assistant always be aware of who is nearby when on the telephone
To keep unauthorized parties from overhearing confidential information
To keep track of which patients have been in the waiting room the longest
To keep the call as short as possible to attend to others' needs
To keep from interrupting other staff members
Which message is the most acceptable for an assistant to leave when returning a patient's call
"Mrs. Brian, this is Trudy at SureCare. We've received your questions for Dr. Andrew. If you call us 555-6543, so we can arrange a time for you to get an answer"
"Mrs. Brian, this is Trudy at SureCare. I understand you have some questions about your blood pressure medication. If you call out office at 555-6543, I can schedule a time for you to speak with Dr. Andrew"
"Mrs. Brian, this is Trudy at SureCare. Call us at 555-6543, so we can arrange a time for you to get an answer to your blood pressure medication questions"
"Mrs. Brian, this is Trudy at SureCare. Please call our office at 555-6543, at your earliest convenience so I can schedule a time for your questions to be answered"
Another physician calls with an important question and asks to be put through to the office physician immediately. But the office physician is in the middle of a patient exam. What is the most appropriate response for the assistant
Contact the office physician immediately and ask what to do
Take a message to be returned when convenient
Take a message to be returned as soon as possible
Try to answer the caller's question on own
What should an assistant do with an incoming piece of mail with the notation PRIVATE
Open the piece of mail
Discard the piece of mail
Forward the piece of mail to the person to whom it is addressed
How often must assistants check for e-mails and faxes
Once a day
Once a week
Several times a day
Whenever they remember to
When is Priority Mail delivered
1 to 3 business days
2 to 3 business days
5 to 10 business days
Certified Mail provides proof that a mail item has been mailed and received
True
False
What type of information is protected by the HIPAA Privacy Rule
Patients' financial records
Patients' medical records
All of the above
How much does First Class Mail weigh
1 to 3 ounces
13 ounces or less
13 ounces or more
1 to 3 pounds
What is the fee for Insured Mail based on
The destination of the item
The weight if the item
The real value of the item
What is the correct order for the writing process
Prewriting, drafting, and publishing
Prewriting, drafting, revising, editing, and publishing
Drafting, revising, editing, and publishing
Prewriting and drafting
Drafting, revising, editing, prewriting, and publishing
How should mail be routed
According to whom it is addressed
According to from whom it is sent
What is the first step in transcription
A physician transcribes dictated information into a permanent and readable written coomunication
A physician dictates, or speaks, information
An assistant transcribes dictated information into a permanent and readable written communication
An assistant dictates, or speaks, information
Which is more expensive
Priority Mail Express
Priority Mail
What is annotating
Creating a letter for another person
Preparing a letter for another person
All of the above
What style of business letter has all of the lines beginning at the left margin
Modified block
Semi-block
Block
In a business letter, what does the special notation Enc. mean
Encore
Enclosure
Copy to
Encrypt
Encode
What service provides proof that a mail item has been mailed and received
Restricted Delivery
Registered Mail
Insured Mail
Certified Mail
Return Receipt
Which of these items is used to communicate with people outside of a medical practice
Business letters
Memos
All of the above
What is the correct order for processing incoming mail
Sorting the mail, opening the mail, and routing the mail
Opening the mail, sorting the mail, and routing the mail
Routing the mail, opening the mail, and sorting the mail
Routing the mail, sorting the mail, and opening the mail
Opening the mail, routing the mail, and sorting the mail
What ensures that a mail item is delivered only to the person to whom the item is addressed or to someone authorized to receive the item for that person
Registered Mail
Certified Mail
Return Receipt
Insured Mail
Restricted Delivery
What is a permanent written communication that results from transforming oral information or a written draft
An annotation
A fax
A transcription
A business letter
A memo
A few errors in grammar, punctuation, capitalization, and spelling are acceptable when creating a written communication in a medical office
True
False
What type(s) of mail may assistants be instructed to handle
Hospital reports
Personal mail
Referral requests
Requests for copies of medical records
All of the above
