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Human resources

Total questions: 38

Worksheet time: 19mins

Name
Class
Date
1.

…………………….. can be described as strategic, integrated, and coherent approach to the employment,

development and well-being of the people working in organizations.

a)

Leadership.

b)

Human resource management.

c)

International human resource management.

d)

Management.

2.

………………….. is the long-term plan that relates to how the organization will achieve a balance

between its internal strengths and weaknesses and the external opportunities and threats it faces in

order to maintain the organization's competitive advantage.

a)

Management.

b)

International human resource management.

c)

Human resource management.

d)

Leadership.

3.

…………………….. can be defined as all those activities associated with the management of employment

relationships in the firm.

a)

Management.

b)

International human resource management.

c)

Human resource management.

d)

Leadership.

4.

Expectancy theory and goal theory are two main theories of ………………….

a)

Motivation.

b)

Resource-based view.

c)

Stakeholder theory.

d)

Social exchange theory.

5.

-…………………………. States that competitive advantage is achieved if a firm`s resources are valuable,

rare, and costly to imitate.

a)

Motivation.

b)

Resource-based view.

c)

Stakeholder theory.

d)

Social exchange theory.

6.

…………………….. is related to the LMX theory of leadership.

a)

Motivation.

b)

Resource-based view.

c)

Stakeholder theory.

d)

Social exchange theory.

7.

There are different groups of …………………… in organizations, including managers, employees,

customers, etc

a)

Shareholders.

b)

Stakeholders.

c)

Owners.

8.

……………………..means that HRM plays the role of Service delivery to the internal clients

a)

Change maker.

b)

Handmaiden.

c)

Advisor.

d)

Regulator.

9.

……………………..means that HRM create, facilitate, and support change implementation

a)

Change maker.

b)

Handmaiden.

c)

Advisor.

d)

Regulator.

10.

…………………….. means that HRM plays the role of Controllers of discontent , by verifying the

implementation of all employee-related strategies throughout the organization

a)

Change maker.

b)

Handmaiden.

c)

Advisor.

d)

Regulator.

11.

…………………….. means that HRM plays the role of provides internal consulting to senior and executive

managers, helping in analyzing issues, and evaluating the proposed solutions.

a)

Change maker.

b)

Handmaiden.

c)

Advisor.

d)

Regulator.

12.

……………………….. clarifies who the organization is, what its current status is, and where it is heading?

a)

Mission.

b)

Vision.

c)

Values.

13.

……………. represents the dreams to be realized, and the broad and general hopes that the

organization seeks to achieve in the long term.

a)

Mission.

b)

Vision.

c)

Values.

14.

The external environment surrounding the organization, includes:

a)

Production process of the organization.

b)

Human resources of the organization.

c)

Political and legal factors.

15.

Consumers, suppliers and competitors considered :

a)

Border external environment.

b)

General external environment.

c)

Internal environment.

16.

The analysis of the external environment results in the detection of:

a)

Strengths and weaknesses.

b)

Opportunities and threats.

c)

Strengths and opportunities.

17.

The procedure for determining the duties and skill requirements of a job and the kind of person who

should be hired for it.

a)

Job specifications.

b)

Job analysis.

c)

Job description.

18.

A list of a job’s duties, responsibilities, reporting relationships, working conditions, and supervisory

responsibilities—one product of a job analysis.

a)

Job specifications.

b)

Job analysis.

c)

Job description.

19.

A list of a job’s “human requirements,” that is, the requisite education, skills, personality, and so

on—another product of a job analysis.

a)

Job specifications.

b)

Job analysis.

c)

Job description.

20.

Methods for collecting job analysis information are:

a)

Interviews.

b)

Questionnaires.

c)

Observation.

d)

All of the above

21.

Provides first-hand information, and Reduces distortion of information are two advantages of:

a)

Interviews.

b)

Questionnaires.

c)

Observation.

d)

All of the above

22.

The process of deciding what positions

the firm will have to fill, and how to fill them

a)

Succession planning.

b)

personnel planning

23.

The process of deciding how to fill the company’s most important executive jobs

a)

Succession planning.

b)

personnel planning

24.

can provide an initial estimate of future staffing needs

a)

Ratio analysis.

b)

Trend analysis.

25.

shows graphically how two variables—such as sales and your firm’s staffing levels—are related.

a)

Scatter plot.

b)

Trend analysis.

26.

Other Factors Affecting Recruiting

a)

Supply of workers

b)

Outsourcing of white-collar jobs

c)

Public image of the firm

27.

External factors affecting recruiting

a)

Supply of workers

b)

Outsourcing of white-collar jobs

c)

Public image of the firm

28.

Foreknowledge of candidates’ strengths and weaknesses, is one advantage of

a)

External sources of candidates

b)

Internal sources of candidates

c)

Recruiting via the Internet

29.

More applicants attracted over a longer period, is one advantage of

a)

Internal sources of candidates

b)

Recruiting via the Internet

30.

Describes the consistency of scores obtained by the same person when retested with the identical or

alternate forms of the same test.

a)

valiidity

b)

Reliability

31.

Indicates whether a test is measuring what it is supposed to be measuring.

a)

valiidity

b)

Reliability

32.

............include tests of general reasoning ability

a)

Physical tests

b)

Cognitive tests

33.

In ....... interviews, the manager follows no set format. A few questions might be specified in

advance.

a)

structured

b)

unstructured

34.

In ...... interviews, the employer lists job-oriented questions ahead of time, and possible

predetermined answers for appropriateness and scoring

a)

structured

b)

unstructured

35.

First impressions undermine an interview’s usefulness

a)

true

b)

false

36.

Interviewer’s misunderstanding of the job undermine an interview’s usefulness

a)

true

b)

false

37.

To create effective interview structures, you should use the same questions with all candidates

a)

true

b)

false

38.

Use descriptive rating scales (excellent, fair, poor) to rate answers

a)

true

b)

false