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WorksheetsHuman resources
Total questions: 38
Worksheet time: 19mins
…………………….. can be described as strategic, integrated, and coherent approach to the employment,
development and well-being of the people working in organizations.
Leadership.
Human resource management.
International human resource management.
Management.
………………….. is the long-term plan that relates to how the organization will achieve a balance
between its internal strengths and weaknesses and the external opportunities and threats it faces in
order to maintain the organization's competitive advantage.
Management.
International human resource management.
Human resource management.
Leadership.
…………………….. can be defined as all those activities associated with the management of employment
relationships in the firm.
Management.
International human resource management.
Human resource management.
Leadership.
Expectancy theory and goal theory are two main theories of ………………….
Motivation.
Resource-based view.
Stakeholder theory.
Social exchange theory.
-…………………………. States that competitive advantage is achieved if a firm`s resources are valuable,
rare, and costly to imitate.
Motivation.
Resource-based view.
Stakeholder theory.
Social exchange theory.
…………………….. is related to the LMX theory of leadership.
Motivation.
Resource-based view.
Stakeholder theory.
Social exchange theory.
There are different groups of …………………… in organizations, including managers, employees,
customers, etc
Shareholders.
Stakeholders.
Owners.
……………………..means that HRM plays the role of Service delivery to the internal clients
Change maker.
Handmaiden.
Advisor.
Regulator.
……………………..means that HRM create, facilitate, and support change implementation
Change maker.
Handmaiden.
Advisor.
Regulator.
…………………….. means that HRM plays the role of Controllers of discontent , by verifying the
implementation of all employee-related strategies throughout the organization
Change maker.
Handmaiden.
Advisor.
Regulator.
…………………….. means that HRM plays the role of provides internal consulting to senior and executive
managers, helping in analyzing issues, and evaluating the proposed solutions.
Change maker.
Handmaiden.
Advisor.
Regulator.
……………………….. clarifies who the organization is, what its current status is, and where it is heading?
Mission.
Vision.
Values.
……………. represents the dreams to be realized, and the broad and general hopes that the
organization seeks to achieve in the long term.
Mission.
Vision.
Values.
The external environment surrounding the organization, includes:
Production process of the organization.
Human resources of the organization.
Political and legal factors.
Consumers, suppliers and competitors considered :
Border external environment.
General external environment.
Internal environment.
The analysis of the external environment results in the detection of:
Strengths and weaknesses.
Opportunities and threats.
Strengths and opportunities.
The procedure for determining the duties and skill requirements of a job and the kind of person who
should be hired for it.
Job specifications.
Job analysis.
Job description.
A list of a job’s duties, responsibilities, reporting relationships, working conditions, and supervisory
responsibilities—one product of a job analysis.
Job specifications.
Job analysis.
Job description.
A list of a job’s “human requirements,” that is, the requisite education, skills, personality, and so
on—another product of a job analysis.
Job specifications.
Job analysis.
Job description.
Methods for collecting job analysis information are:
Interviews.
Questionnaires.
Observation.
All of the above
Provides first-hand information, and Reduces distortion of information are two advantages of:
Interviews.
Questionnaires.
Observation.
All of the above
The process of deciding what positions
the firm will have to fill, and how to fill them
Succession planning.
personnel planning
The process of deciding how to fill the company’s most important executive jobs
Succession planning.
personnel planning
can provide an initial estimate of future staffing needs
Ratio analysis.
Trend analysis.
shows graphically how two variables—such as sales and your firm’s staffing levels—are related.
Scatter plot.
Trend analysis.
Other Factors Affecting Recruiting
Supply of workers
Outsourcing of white-collar jobs
Public image of the firm
External factors affecting recruiting
Supply of workers
Outsourcing of white-collar jobs
Public image of the firm
Foreknowledge of candidates’ strengths and weaknesses, is one advantage of
External sources of candidates
Internal sources of candidates
Recruiting via the Internet
More applicants attracted over a longer period, is one advantage of
Internal sources of candidates
Recruiting via the Internet
Describes the consistency of scores obtained by the same person when retested with the identical or
alternate forms of the same test.
valiidity
Reliability
Indicates whether a test is measuring what it is supposed to be measuring.
valiidity
Reliability
............include tests of general reasoning ability
Physical tests
Cognitive tests
In ....... interviews, the manager follows no set format. A few questions might be specified in
advance.
structured
unstructured
In ...... interviews, the employer lists job-oriented questions ahead of time, and possible
predetermined answers for appropriateness and scoring
structured
unstructured
First impressions undermine an interview’s usefulness
true
false
Interviewer’s misunderstanding of the job undermine an interview’s usefulness
true
false
To create effective interview structures, you should use the same questions with all candidates
true
false
Use descriptive rating scales (excellent, fair, poor) to rate answers
true
false
