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WorksheetsSupply-PKT-Jan-3
Total questions: 10
Worksheet time: 5mins
Rekha called a Captain from Hyderabad, and she identified that his number is showing red, what she should inform to captain?
The agent should ask the captain to verify his mobile number by logging in-app, and probe if he is finding any error while logging in to the App,
The agent should ask the captain to upload the docs in-app.
Should proceed with SOP, and inform him to upload the docs in app.
Inform him his profile cannot be activated and close the call.
Lochan is a captain from Hyderabad, he wants to purchase a Helmet from Rapido, can he buy a helmet from the Hyderabad city office?
Yes
No
What are the eligibility criteria to add B2B services to Auto Captain?
The captain who completed 1 LTR is eligible for Auto service
The captain who completed 3 LTR is eligible for Auto service
The captain who completed 5 LTR is eligible for Auto service
The captain who completed 0 LTR is eligible for Auto service
Satya is a captain from Kolkata, and he has completed 2 rides in Link service and he raised a request in SM for B2B services, now can we activate B2B services for him?
Yes
No
Chandru is a captain from Bangalore and he has registered in the Rapido captain app, but is not willing to upload the docs, due to RTO issues in BLR, so what should be the agent rebuttal..?
We are Legal and Karnataka High Court has issued a stay order to the state transport authority that had no coercive action should be taken against Rapido Captains, so you can work in Rapido without any worry.
Agree with the captain and closed the call.
Rohit Yadav is a captain from Delhi and activated under Del_Saket_Exp shift, now he requested B2B services from SM, and completed 3+ rides in Link, can we assign B2B service now to his profile?
NO
YES
Rehaman is an Auto captain from Jaipur, and he met with an accident while he was on the ride, will he get accidental benefit Insurance...?
Yes
No
Radhe Shyam called Man Mohan for Zomato Service addition, who is from Chennai, while explaining, Man Mohan said for every ride he is charged 5% addition, why it is so...?
Because Man Mohan didn't upload his PAN/aadhaar Card
Platform charge Changed
Rider busy Penalty
None of the above
What are the Platform Charges for Agra Captains..?
15%
5%
No Platform charges
10%
Raman is a captain from Mysore, he is doing Swiggy orders, how much he will get per order?
Rs 30/Order, Extra LM Rs 4 after 5 km.
Rs 35/Order for the whole day
Rs.40 per order from 12am - 6:59pm , Rs.35 per order from 7pm - 11:59pm//LM-Post 5km Rs 4per KM
