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Jollibee VMV

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

Mission: To serve great tasting food bringing the (a)   of eating to everyone.

2.

Winning Aspiration of Jollibee Canada: To be one of the Top 3 Chicken Restaurant Chains in Canada by (a)  

3.

The following are some of the Jollibee Core Values EXCEPT

a)

Speed with Excellence

b)

Humility to Listen and Learn

c)

Excellence thru Teamwork

d)

Integrity

4.

Which word or phrase below is associated with the key behaviors under Customer Focus?

a)

warm smile

b)

innovate

c)

challenging goals

d)

feedback

5.

What key behavior below depicts Speed with Excellence?

a)

We seek, welcome, and value feedback.

b)

We are true to our name, hardworking and happy.

c)

We speak our minds constructively when needed.

d)

We set challenging goals and execute well.

6.

What key behavior below depicts Integrity?

a)

We plan, decide, and act quickly.

b)

We provide great taste and superior value to all our customers.

c)

We act as responsible stewards of the company.

d)

We take care of each other and bring out the best in everyone.

7.

Which word or phrase below is associated with the key behavior under Spirit of Family and Fun?

a)

honesty

b)

individuality

c)

mistakes

d)

exceptional

8.

What key behavior below depicts Humility to Listen and Learn?

a)

We live by honesty and do what is right all the time.

b)

We constantly find ways to improve and innovate.

c)

We treat our customers with sincere service and a warm smile.

d)

We aspire to learn from people from all walks of life.

9.

Which key behavior below depicts Customer Focus?

a)

We recognize individuality and foster teamwork.

b)

We acknowledge and learn from our mistakes.

c)

We take part in creating exceptional customer experience.

d)

We plan, decide, and act quickly.

10.

Which key behavior below depicts Integrity?

a)

We speak our minds constructively when needed.

b)

We treat our customers with sincere service and warm smile.

c)

We seek, welcome, and value feedback.

d)

We recognize individuality and foster teamwork.