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TGCS Week 3 pop quiz

Total questions: 18

Worksheet time: 18mins

Name
Class
Date
1.

An excluded driver may occasionally have coverage while operating a covered vehicle if?

a)

There is permissive use

b)

There is an emergency

c)

There will Never be coverage for an excluded driver

d)

The policy is lapsed

2.

Which system will be used for processing policy endorsements?

a)

MARS

b)

Spectrum

c)

Solcom

d)

Upstart

3.

When it appropriate to process a minicycle?

a)

If the policy is lapsed for non-payment, the customer made a payment today and is nervous

b)

If the policy is active

c)

If the policy is lapsed for non-payment, the customer made a payment today and also needs to make a change

d)

If the policy is expired, the customer made a payment and wants new ID cards

4.

How do you use Righfax?

a)

Print the document and then manually fax it through a physical fax machine

b)

Print the document and mail it to the Rightfax team

c)

Print the document and select Rightfax as your printer type

d)

Email the document to yourself, print it and then place it in an envelope

5.

What does ROQ stand for?

a)

Renewal Offer Quote

b)

Reinstatement Obligatory Quote

c)

Redo Official Quote

d)

Renewal Optional Quote

6.

If a payment returns for insufficient funds we will attempt to re-run the payment in?

a)

5 calendar days

b)

3 business days

c)

2 business days

d)

2 calendar days

7.

If a policy cancels for no response to a PA letter, the cancellation reason will be?

a)

Non-payment

b)

Missing/Incorrect Information

c)

Company Election

d)

Insured's request

8.

A driver with a suspended license is not able to get a policy with our company.

a)

True

b)

False

9.

If a policy is cancelled back to the inception date or renewal date the cancellation type is

a)

Pro-Rate

b)

Company Election

c)

Short Rate

d)

Flat Cancellation

10.

A company that holds the title for a vehicle until the loan is paid off is called a

a)

Additional Interest

b)

Lessor

c)

Lienholder

11.

This is a legal document that summarizes all accidents and violations and driver has

a)

Declaration Page

b)

MVR

c)

DNR

d)

Short Rate

12.

This is a document that summarizes all policy information the customer has declared as fact on their application

a)

Declaration Page

b)

Policy

c)

MVR

d)

DNR

13.

Jamie who is currently insured by another company and has a lapsed policy. He borrows Amy's vehicle occasionally until his own coverage is restored. While driving Amy's vehicle will he have coverage under her policy?

a)

Yes

b)

No

14.

What is a binder?

a)

A document that shows temporary proof of insurance

b)

Something that holds a book together

c)

ID cards

15.

In which instances may a customer request a binder?

a)

A customer just added a newly purchased vehicle to their policy and the dealership needs to show proof to their lienholder that they have insurance

b)

A customer is requesting proof of insurance to keep in their vehicle for the rest of their policy term

c)

A customer wants to show that they added everyone in their household to their policy

d)

A customer need proof that they did not have any lapses in coverage in a certain date

16.

How many times per policy term can a customer change their due date?

a)

1

b)

2

c)

3

d)

4

17.

A change made to an existing policy is called?

a)

An endorsement

b)

Deductible

c)

Exclusion

d)

Cancellation

18.

In which state are you not required to carry and insurance license to process changes that also provide a quote to the customer?

a)

Florida

b)

California

c)

West Virginia

d)

New York