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Worksheets

Business and Professional Excellence

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Learning about workplace culture is critical to your success.

a)

True

b)

False

2.

A common mistake among so-called professionals is neglecting to take an inventory of others in the working environment.

a)

True

b)

False

3.

For you to succeed in any professional environment, you do not have to be aware of and sensitive to differences between yourself and others.

a)

True

b)

False

4.

Your ability to communicate effectively when encountering difference is an essential component of professional excellence.

a)

True

b)

False

5.

As the economy has gone global and customers and clients have diversified, many organizations have reduced their efforts to diversify their workforce.

a)

True

b)

False

6.

There are many advantages to diversity among employees, such as multiple perceptions in decision making and increased understanding of the customer base.

a)

True

b)

False

7.

Which are the few examples of the diversity you’ll encounter in the workplace?

a)

Gender

b)

Ethnicity and race

c)

Language differences

d)

Religion

8.

Working in a team context can be both a rewarding and an exhausting experience for any professional.

a)

True

b)

False

9.

The strategy for strengthening teamwork is to ensure that all team members have a fair say in the decision-making process.

a)

True

b)

False

10.

If team members are having difficulties with their responsibilities, they need to solve them without the help from the team.

a)

True

b)

False

11.

Be an active listener and doer in all phases of the team exercise or project.

a)

True

b)

False

12.

Technology in business and professional contexts is central to communication, planning, marketing, networking, organization, research and the like.

a)

True

b)

False

13.

The way you communicate when using technology influences the impressions other people have of you.

a)

True

b)

False

14.

Communication and technology hinder you to establish contact and maintain professional networks and relationship with coworkers, leaders, and clients.

a)

True

b)

False

15.

Office politics arises when employees tend to misuse their power to gain undue attention and popularity at the workplace.

a)

True

b)

False

16.

Below are the reasons for office politics, EXCEPT:

a)

Lack of supervision and control at the workplace.

b)

No gossip at work.

c)

Arrogant superiors.

d)

Jealous colleagues.

17.

Below are the reasons conflict arise, EXCEPT:

a)

See things differently

b)

Different approaches to problem-solving

c)

Same goals and values

d)

Poor communication channels

18.

Social responsibility is a concept that implies that any individual or organization has no obligation towards society at large.

a)

True

b)

False

19.

Social responsibility gives youth a sense of purpose, of understanding that the work they do will enable better social conditions and sustainability to the world.

a)

True

b)

False

20.

Electronic aggression is a form of aggressive communication filled with emotionality that is used by people interacting about professional topics.

a)

True

b)

False