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Social Skills 1

Total questions: 40

Worksheet time: 14mins

Name
Class
Date
1.

Communication is a ____ process.

a)

one

b)

three

c)

two

d)

five

2.

Communication can be defined as the exchange of information, feelings, thoughts and ideas.

a)

True

b)

False

3.

What is Body Language?

a)

Postures, gestures, and facial expressions.

b)

The exchange of information through the use of words.

c)

Your words say one thing but your body language say another.

d)

Speak from your point of view.

4.

Good listening skills include what?

a)

Smiling and waving at people

b)

Yelling loud at people

c)

Writing in slang.

d)

None the above.

5.

True or False: Communication is more than just talking face to face?

a)

True

b)

False

6.

The exchange of information through the use of words or actions is

a)

Active listening

b)

Body language

c)

Communication

d)

Aggressive

7.

Which of the following is considered a listening skill?

a)

Thinking before you speak

b)

Writing clear, simple statements

c)

Paying attention

d)

Repeating after the perosn

8.

Two types of communication are:

a)

Verbs and Nouns

b)

Verbal and information

c)

Verbal and non-verbal

d)

Happy and sad

9.

An example of verbal communication is:

a)

Phone conversation

b)

Posture

c)

Eye contact

d)

Writing an email

10.

Which of the following is a barrier to communication?

a)

Message is not clear

b)

Not listening

c)

Lack of language skills

d)

All of the above

11.

We communicate by:

a)

Speech (Telephone call, conversations, etc)

b)

Visuals (Body language, facial expressions)

c)

Writing (Letter, emails, newsletters, etc)

d)

All of the above

12.

Which of the following is a positive body languages to use when speaking?

a)

Fold your arms or cross your legs

b)

Stand behind a lecture and keep your body hidden

c)

Keep your arms open and use gestures

d)

Do not make eye contact

13.

Which of following is a negative body language to use when speaking?

a)

Fold your arms or cross your legs

b)

Stand behind a lecture and keep your body hidden

c)

Keep your arms open and use gestures

d)

Do not make eye contact

14.

Which of these is a communication skill?

a)

Talking at the same time as someone else

b)

Listening to what people say

c)

Putting your fingers in your nose

15.

What body language shows you are listening?

a)

Turning away from speaker

b)

Nodding and making eye contact

c)

Looking out the window

16.

What is verbal communication?

a)

Talking to someone

b)

Whens someone is talking and someone else is listening

c)

When more than one person is talking

d)

Use verbal noises to show you are listening

17.

What is communication without words?

a)

Sign language

b)

Non-verbal communication

c)

Gestures

d)

Telepathy

18.

Is text messaging an acceptable form of communication?

a)

Yes, by using emoji's

b)

Yes, it should be a preferred choice when making arrangement

c)

Yes, in certain circumstances

19.

How can a person correctly communicate?

a)

Speaking

b)

Texting

c)

Email

d)

Phone

e)

All of the above

20.

How can people use verbal communication?

a)

Face-to-Face contact

b)

Face-to-Face, Telephone, Skype

c)

The use of word but not sounds

21.

Waving is what type of communication?

a)

Gestures

b)

Body Language

c)

Sign Language

d)

Body Position

22.

Facial expression are a part of what?

a)

Gestures

b)

Sign Language

c)

Body Language

23.

When you are talking directly to a person and you can see them, this is called what?

a)

Verbal contact

b)

Talking

c)

Interaction

d)

Face-to-Face communication

24.
a)

Sad

b)

Happy

c)

Bored

d)

Scared

25.
a)

Happy

b)

Excited

c)

Sad

d)

Surprised

26.
a)

Scared

b)

Happy

c)

Excited

d)

Confused

27.
a)

Sad

b)

Excited

c)

Scared

d)

Worried

28.
a)

Tired

b)

Unhappy

c)

Sad

d)

Scared

29.
a)

Sad

b)

Excited

c)

Angry

d)

Mad

30.
a)

Scared

b)

Nervous

c)

Excited

d)

Mad

31.
a)

Happy

b)

Sad

c)

Disgust

d)

Scared

32.
a)

Annoyed

b)

Sad

c)

Confused

d)

Bored

33.
a)

Sad

b)

Scared

c)

Surprised

d)

Frustrated

34.
a)

Excited

b)

Bored

c)

Uninterested

d)

Surprised

35.
a)

Upset

b)

Happy

c)

Scared

d)

Surprised

36.
a)

Afraid

b)

Guilty

c)

Worried

d)

Sorry

37.
a)

Feeling Sorry

b)

Feeling Bad

c)

Feeling Guilty

d)

Feeling Sick

38.
a)

Happy

b)

Angry

c)

Sorry

d)

Sad

39.
a)

Sad

b)

Upset

c)

Jealous

d)

Happy

40.
a)

Shy

b)

Sad

c)

Worried

d)

Proud