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Phar Ad - QUIZ 1 (Introduction to Management)

Total questions: 25

Worksheet time: 25mins

Name
Class
Date
1.

It is a function of management that deals with determining the objectives and formulating the methods to achieve them.

a)

Planning

b)

Organizing

c)

Staffing

d)

Controlling

2.

It is the process of selecting and training individuals for specific job functions, and charging them with the associated responsibilities.

a)

Planning

b)

Organizing

c)

Staffing

d)

Controlling

3.

________is a command by a superior requiring a subordinate to act or refrain from acting in a given circumstance.

a)

Direction

b)

Order

c)

Supervising

d)

Control

4.

It consists of the processes and techniques utilized in issuing instructions and making certain that operations are carried out as originally planned.

a)

Directing

b)

Organizing

c)

Staffing

d)

Planning

5.

_____________control that attempts to identify and prevent deviations before they occur.

a)

Feed-Forward Control

b)

Concurrent Control

c)

Feedback Control

6.

Control that monitors ongoing employee activities during their progress, to ensure they are consistent with quality standards

a)

Feed-Forward Control

b)

Concurrent Control

c)

Feedback Control

7.

The tone of the order should be appropriate. It should stimulate ready acceptance.

a)

True

b)

False

8.

The management has to supervise the subordinates to ensure that their performance conforms to the plans.

a)

True

b)

False

9.

In simple words, directing is guiding the subordinates in their work.

a)

True

b)

False

10.

Controlling is a process of dividing and combining efforts of a working group to make the joint efforts more productive and fruitful.

a)

True

b)

False

11.

Middle managers are the heads of various departments and organize human and other resources to achieve organizational goals

a)

True

b)

False

12.

The functions of Staffing includes the following, except:

a)

Forecasting the manpower requirements

b)

Establishing job specifications

c)

Determining the sources of recruitment

d)

Recruitment, Selection and placement

e)

Decide how much Authority to Designate

13.

Which of the following is a function of Organizing?

a)

Establish Standards of Performance

b)

Establishing job specifications

c)

Examine alternative courses of actions.

d)

Recruitment, Selection and placement

e)

Decide the Levels at which Decisions are to be made

14.

What is the first step in the Control process?

a)

Measure Actual Performance

b)

Compare Performance to Standards

c)

Establish Standards of Performance

d)

Take Corrective Action

15.

An individuals’ ability to cooperate with other members of the organization and work effectively in teams.

a)

Technical Skills

b)

Human Skills

c)

Conceptual Skills

d)

Customer Service Skills

16.

Ability of an individual to analyze complex situations and to rationally process and interpret available information.

a)

Technical Skills

b)

Human Skills

c)

Conceptual Skills

d)

Customer Service Skills

17.

Functions of a supervisor includes the following, except:

a)

To provide proper working environment to the workers

b)

To maintain necessary records for the efficient manpower management

c)

To provide leadership to the workers

d)

To schedule work for its even and steady flow

18.

______________ often called supervisors stand at the base of the managerial hierarchy.

a)

First-Line Managers

b)

Middle Managers

c)

Top Managers

19.

What are the roles of a manager?


Please select ALL that applies

(you may select more than one)

a)

INTERPERSONAL ROLE

b)

INFORMATIONAL ROLE

c)

DECISIONAL ROLE

d)

INTRAPERSONAL ROLE

20.

It is general statement or understanding which guide or channel thinking in decision making

a)

Rules

b)

Strategies

c)

Policies

d)

Procedures

21.

________________is the attainment of organizational goals in an effective and efficient manner through planning, organizing, staffing, directing and controlling organizational resources.

a)

Marketing

b)

Management

c)

Accounting

d)

Finance

22.

It is general program of action and deployment of resources

a)

Rules

b)

Strategies

c)

Policies

d)

Procedures

23.

Which of the following tend to be least important to the success of lower level management

a)

Decisions skills

b)

Human skills

c)

Conceptual skills

d)

Technical skills

24.

Mr. Simms is a hard-working CEO, who ensures that he completes all his operative tasks in the parking and storage area on the production floor. 

a)

true 

b)

False 

25.

Efficiency is more important than effectiveness

a)

yes

b)

no

c)

sometimes

d)

most of the time