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ECM3434 Business Analysis 1 - Business process modelling

Total questions: 10

Worksheet time: 10mins

Name
Class
Date
1.

What are the benefits of creating business process models (BPMs)? (Select all that apply)

a)

BPMs help a business analyst understand the requirements

b)

BPMs help a business analyst identify the current problems with processes

c)

BPMs help a business analyst identify stakeholders involved in business processes

d)

BPMs help a business analyst explain to employees involved in a particular business process what they should do

2.

Is it mandatory to create BPMs in every Business Analysis project?

a)

Yes, it is

b)

No, it is not

3.

Select the correct types of business process models.

a)

"as-before"

b)

"as-is"

c)

"to-be"

d)

"never-was"

e)

"might-be"

4.

What is the main goal of using IGOE diagrams for process analysis?

a)

To define the solution requirements

b)

To understand the process context, including the types of problems one might face

c)

To understand the process dynamics

d)

To create a prototype of the user interface

5.

What is BPMN?

a)

A programming language

b)

A notation for business process modelling

c)

A framework for Enterprise Architecture

d)

An approach to project management

6.

Which of the following is the key benefit of using BPMN?

a)

It provides a standardized method for documenting business processes

b)

It eliminates the need for business analysis

c)

It automatically optimizes business processes

d)

It replaces the need for a project manager

7.

Select all correct types of "Gateway" on BPMN diagrams.

a)

Exclusive

b)

Inclusive

c)

Parallel

d)

Un-parallel

8.

What aspects should be evaluated when identifying inefficiencies based on a BPM? (Select all that apply)

a)

Hands-offs

b)

Hands-ons

c)

Duplication of work

d)

Incompleteness

9.

What process measures are generally recommended to be considered first when improving a business process?

a)

External measures

b)

Internal measures

c)

It doesn't matter

10.

Why is it important to identify internal measures when analyzing business processes?

a)

To ensure compliance with external regulations

b)

To understand the efficiency and effectiveness of the process

c)

To focus solely on customer satisfaction

d)

To increase the business process complexity