Steps of Customer Centric Selling Skills?

long Term & Incremental Objectives Need to be :

SMART Objectives Means:

Strategic Planning means :

Effective Opening Includes:

Icebreaker Types :

Body language and tone of voice form …… from interaction impact:

Doctor needs to hear Features of the products only:

Examples of Effective Listening:

Customer Style Who Talks a lot and love show off and interacting with people and always fast-paced:

Customer Style Who does not talk a lot, give orders and tell more and want the results only and very assertive

Customer Style Who needs a lot of studies and we need to give him/her details and they ask a lot :

Customer Style Who loves all representatives, appreciate your visits and talks and write for all representatives :

I always start the call with open probing questions and finish it with closed probing questions

“ How to say

is as important as

What to say!”

“What percentage of your patients are covered by X insurance, and by cash? this question is :

“What are your biggest challenges when handling diabetic or hypertensive patients?” this question is :

“What are the most important factors you consider when deciding which antihypertensive medicine to prescribe to your diabetic and hypertensive patients?” this question is :

The customer always buy :

Rate how much you understand day 1 of the Customer-Centric Focus Model and you will apply it at your work