wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

FBS 3rd MT Exam

Total questions: 38

Worksheet time: 1hrs 29mins

Name
Class
Date
1.

Other name for Food and Beverage Service

(a)  

2.

The process of preparing, presenting and step by step procedure in serving food and beverages to customers

a)

Food and Beverage Services

b)

Culinary

c)

Cookery

d)

Food Purchasing

3.

FBS is not an end to itself, meaning it is under the umbrella of Hospitality Industry. Which of the following is not included in this industry?

a)

Restaurant

b)

Hotel

c)

Market

d)

Resort

4.

Who started the therapeutic diet known as dietetics, an important part in the development of Food Service or FBS.

a)

Alexis Soyer

b)

Victor Hugo

c)

Florence Nightingale

d)

Gordon Ramsay

5.

The person who introduced school feeding at a very minimal cost, the step that led to the development of school canteen, cafeteria etc.

a)

Alexis Soyer

b)

Victor Hugo

c)

Florence Nightingale

d)

Gordon Ramsay

6.

The chef who assisted Florence Nightingale in cooking nutritious food for wounded soldiers in hospital barracks.

a)

Alexis Soyer

b)

Victor Hugo

c)

Florence Nightingale

d)

Gordon Ramsay

7.

The primary reason why FBS came to existence.

a)

Industrialization led people to become busy and no time to cook food.

b)

Food Technology

c)

Food trends

d)

Income

8.

FBS that was developed just a few years ago, but it is a trend nowadays, leading to gluttony, overeating and detrimental to health, if done in excess. Which of these four (4) choices below does not describe this food trending?

a)

Eat-all-you-can

b)

Smorgasbord

c)

Grab and Go

d)

Buffet

9.

A good description to Food Service, which one is out?

a)

FBS is complex

b)

FBS is fast growing

c)

FBS is ever changing

d)

FBS is about cooking

10.

Write True or False... Housekeeping is part of Food and Beverage Services.

(a)  

11.

Classification of Food Service/FBS that is primarily focused on the benefit that the investors/businessmen will receive. (a)   oriented.

12.

This classification of Food Service/FBS that is required on institutions like schools, hospitals, offices and other welfare institutions primarily to give service.

(a)   oriented

13.

The institution that started the first School Food Service, bringing rapid

progress on services like school canteens and school cafeterias.

a)

Boston School Committee, England

b)

Boston School Committee, USA

c)

Boston College

d)

Boston University

14.

The following are vital part of Hospitality Industry. Which is not?

a)

Restaurants

b)

Hotels

c)

Parks

d)

Resorts

15.

Type of restaurant wherein food price is fixed. An "eat-all-you-can" or referred to as smorgasboard.

a)

Fast food

b)

Cafeteria

c)

Buffet Restaurant

d)

Fine Dining Restaurant

16.

The type of restaurant where customers go for quick meals. This consists mainly of burgers, hot dogs, french fries etc, which typically attracts younger age because of lower costs.

a)

Fast food

b)

Cafeteria

c)

Buffet Restaurant

d)

Fine dining Restaurant

17.

A high end food business that caters special occassions. Attire of customers are formal and dining etiquettes are observed together with sequence of table service.

a)

Fast Food

b)

Cafetiria

c)

Buffet Restaurant

d)

Fine dining Restaurant

18.

A restaurant specialized for cooking and serving a particular type of food. It is also known as themed, ethnic restaurant that also fits the type of food being served. (answer in two words)

(a)  

19.

The highest FBS Personnel who plans, organizes, directs and controls the establishments polices and standards and see to it that it is implemented and complied with.

a)

Restaurant Manager

b)

FBS Manager

c)

Waiter

d)

Food Safety Supervisor

20.

FBS Personnel who ensures that all service areas run efficiently and smoothly, the overall hands-on person on the restaurant that makes him/her the busiest personnel.

a)

FBS Manager

b)

Restaurant Manager

c)

Waiter

d)

Food Safety Supervisor

21.

A trained, certificate holder FBS personnel who has the ability to recognize and prevent risks in food handling and all other areas of the business.

a)

FBS Manager

b)

Restaurant Manager

c)

Waiter

d)

Food Safety Supervisor

22.

FBS Personnel trained, skilled to serve food and beverage orders according to the establishments' service standards. French refer them as Commis-de-Rang, U.S. sometimes call them Stewards.

(a)  

23.

"Musts" things that a waiter should have in workplace. Which is not?

a)

Ballpen

b)

Order Slip

c)

Handkerchief or Hand Towel

d)

Cologne/Perfume

24.

Two powerful words associated with FBS or Food Service are (a)   and Friendliness.

25.

Who comes third in the sequence of seating of guests in a dining area.

a)

Elderly

b)

Gentlemen

c)

Child/children

d)

Ladies

26.

General guidelines or standard of serving Food must be ________________

a)

on the guests left with the service person's left hand

b)

on the guests left with the service person's right hand

c)

on the guests right with the service person's left hand

d)

on the guests right with the service person's right hand

27.

Service guidelines or standards on serving beverages must be done __________________________________.

a)

on the guests' left with the service persons' left hand

b)

on the guests' left with the service persons' right hand

c)

on the guests' right with the service persons' left hand

d)

on the guests' right with the service persons' right hand

28.

A very important role of a waiter in the Service Sequence wherein the business could increase its profitability by pursuing customers to order or buy more.

a)

Suggestive Selling

b)

Coercive Selling

29.

A space allotted for one diner, where table appointments are laid, and usually referred to as 'per head setting'.

(a)  

30.

Dirty dishes are cleared from guests' right with the service person's

__________ hand.

a)

left

b)

right

c)

left and right

31.

The sequence of taking reservations through telephone, would start by introducing the establishment or the business first, followed by _________________.

a)

introducing yourself

b)

knowing the person calling

c)

asking for the occasion

d)

taking the orders.

32.

An arrangement made in advance to have a table available at a dining restaurant at a given time.

a)

Table Arrangement

b)

Table Reservation

c)

Table Service

d)

Table Clearing

33.

FBS Sequence that is done on the COVER, after guests have completed their orders.

a)

Billing the customer

b)

Serving the Food

c)

Clearing plate

d)

Correcting or completing the covers.

34.

Flower vase, candle, cards, pepper or salt shakers on the dining table are part of ________________.

a)

Table implements

b)

Table Appointments

c)

Table Service

d)

Table Accompaniments

35.

The "S" on the SERVICE acronym means (phrase) (a)   .

36.

Excellent service Acronym: Fill in the acronym using Shift + Enter

S

E

R

V

I

C

E

4 lines
37.

Fill in the Complaints Acronym for: (shift + enter)

H

E

A

R

T

4 lines
38.

3 pts. type/draw..... "God loves me. Happy Sabbath"