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WorksheetsFBS 3rd MT Exam
Total questions: 38
Worksheet time: 1hrs 29mins
Other name for Food and Beverage Service
(a)
The process of preparing, presenting and step by step procedure in serving food and beverages to customers
Food and Beverage Services
Culinary
Cookery
Food Purchasing
FBS is not an end to itself, meaning it is under the umbrella of Hospitality Industry. Which of the following is not included in this industry?
Restaurant
Hotel
Market
Resort
Who started the therapeutic diet known as dietetics, an important part in the development of Food Service or FBS.
Alexis Soyer
Victor Hugo
Florence Nightingale
Gordon Ramsay
The person who introduced school feeding at a very minimal cost, the step that led to the development of school canteen, cafeteria etc.
Alexis Soyer
Victor Hugo
Florence Nightingale
Gordon Ramsay
The chef who assisted Florence Nightingale in cooking nutritious food for wounded soldiers in hospital barracks.
Alexis Soyer
Victor Hugo
Florence Nightingale
Gordon Ramsay
The primary reason why FBS came to existence.
Industrialization led people to become busy and no time to cook food.
Food Technology
Food trends
Income
FBS that was developed just a few years ago, but it is a trend nowadays, leading to gluttony, overeating and detrimental to health, if done in excess. Which of these four (4) choices below does not describe this food trending?
Eat-all-you-can
Smorgasbord
Grab and Go
Buffet
A good description to Food Service, which one is out?
FBS is complex
FBS is fast growing
FBS is ever changing
FBS is about cooking
Write True or False... Housekeeping is part of Food and Beverage Services.
(a)
Classification of Food Service/FBS that is primarily focused on the benefit that the investors/businessmen will receive. (a) oriented.
This classification of Food Service/FBS that is required on institutions like schools, hospitals, offices and other welfare institutions primarily to give service.
(a) oriented
The institution that started the first School Food Service, bringing rapid
progress on services like school canteens and school cafeterias.
Boston School Committee, England
Boston School Committee, USA
Boston College
Boston University
The following are vital part of Hospitality Industry. Which is not?
Restaurants
Hotels
Parks
Resorts
Type of restaurant wherein food price is fixed. An "eat-all-you-can" or referred to as smorgasboard.
Fast food
Cafeteria
Buffet Restaurant
Fine Dining Restaurant
The type of restaurant where customers go for quick meals. This consists mainly of burgers, hot dogs, french fries etc, which typically attracts younger age because of lower costs.
Fast food
Cafeteria
Buffet Restaurant
Fine dining Restaurant
A high end food business that caters special occassions. Attire of customers are formal and dining etiquettes are observed together with sequence of table service.
Fast Food
Cafetiria
Buffet Restaurant
Fine dining Restaurant
A restaurant specialized for cooking and serving a particular type of food. It is also known as themed, ethnic restaurant that also fits the type of food being served. (answer in two words)
(a)
The highest FBS Personnel who plans, organizes, directs and controls the establishments polices and standards and see to it that it is implemented and complied with.
Restaurant Manager
FBS Manager
Waiter
Food Safety Supervisor
FBS Personnel who ensures that all service areas run efficiently and smoothly, the overall hands-on person on the restaurant that makes him/her the busiest personnel.
FBS Manager
Restaurant Manager
Waiter
Food Safety Supervisor
A trained, certificate holder FBS personnel who has the ability to recognize and prevent risks in food handling and all other areas of the business.
FBS Manager
Restaurant Manager
Waiter
Food Safety Supervisor
FBS Personnel trained, skilled to serve food and beverage orders according to the establishments' service standards. French refer them as Commis-de-Rang, U.S. sometimes call them Stewards.
(a)
"Musts" things that a waiter should have in workplace. Which is not?
Ballpen
Order Slip
Handkerchief or Hand Towel
Cologne/Perfume
Two powerful words associated with FBS or Food Service are (a) and Friendliness.
Who comes third in the sequence of seating of guests in a dining area.
Elderly
Gentlemen
Child/children
Ladies
General guidelines or standard of serving Food must be ________________
on the guests left with the service person's left hand
on the guests left with the service person's right hand
on the guests right with the service person's left hand
on the guests right with the service person's right hand
Service guidelines or standards on serving beverages must be done __________________________________.
on the guests' left with the service persons' left hand
on the guests' left with the service persons' right hand
on the guests' right with the service persons' left hand
on the guests' right with the service persons' right hand
A very important role of a waiter in the Service Sequence wherein the business could increase its profitability by pursuing customers to order or buy more.
Suggestive Selling
Coercive Selling
A space allotted for one diner, where table appointments are laid, and usually referred to as 'per head setting'.
(a)
Dirty dishes are cleared from guests' right with the service person's
__________ hand.
left
right
left and right
The sequence of taking reservations through telephone, would start by introducing the establishment or the business first, followed by _________________.
introducing yourself
knowing the person calling
asking for the occasion
taking the orders.
An arrangement made in advance to have a table available at a dining restaurant at a given time.
Table Arrangement
Table Reservation
Table Service
Table Clearing
FBS Sequence that is done on the COVER, after guests have completed their orders.
Billing the customer
Serving the Food
Clearing plate
Correcting or completing the covers.
Flower vase, candle, cards, pepper or salt shakers on the dining table are part of ________________.
Table implements
Table Appointments
Table Service
Table Accompaniments
The "S" on the SERVICE acronym means (phrase) (a) .
Excellent service Acronym: Fill in the acronym using Shift + Enter
S
E
R
V
I
C
E
Fill in the Complaints Acronym for: (shift + enter)
H
E
A
R
T
3 pts. type/draw..... "God loves me. Happy Sabbath"

