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PHHP4123 HOSPITAL PHARMACY CHAP7-11

Total questions: 20

Worksheet time: 40mins

Name
Class
Date
1.

These activities are Quality Control.

a)

Vaccine fridge temperature monitoring

b)

Compilation of patient complaints

c)

Monitoring of expired stocks and value lost

2.

Outcomes of quality improvements are measured by the following

a)

Satisfaction of customer

b)

Mortality and morbidity rate

c)

Direct / indirect Cost incurred

3.

Pick the quality improvement techniques commonly use in Quality Assurance processes.

a)

simplifying

b)

automatic processes

c)

reducing reliance on memory

4.

Pharmacist licensing and pharmacy square footage required for ...................... measurement.

a)

outcomes

b)

structure

c)

process

5.

Select the ACTUAL error.

a)

Medication not filled by the pharmacy staff and patient missed the dose.

b)

Wrong drug dispensed at the counter detected by patient.

c)

PA detected that prescriber did not prescribe the medication indicated for patient.

6.

The following statement is correct about Swiss Cheese model.

a)

A problem-solving method used to pinpoint the exact cause of a problem

b)

Showed breakdowns in processes and systems leads to medication error events.

c)

Highlight medications that bear a heightened risk of causing significant patient harm when these medications are used in error

7.

The following are High Alert Medications

a)

Tablet Warfarin

b)

Digoxin Inj

c)

Tablet Gliclazide

8.

To prevent error by LASA, pharmacy can

a)

apply LASA alert label tag

b)

use tallman lettering

c)

separate LASA drug on shelf

9.

Phenytoin can cause these type of reactions.

a)

Type B ( Bizarre)

b)

Type D (Delayed)

c)

Type E (Exit)

10.

Select TRUE statements about ADR.

a)

Bizarre drug effects due to peculiarities of an individual is called idiosyncrasy effects.

b)

Intolerance indicates a low threshold of the individual to drug toxic effects

c)

Iatrogenic effects caused by sudden interruption of therapy with certain drugs

11.

ADR reporting may lead to

a)

product recall

b)

label change

c)

licence revoke

12.

These are withdrawal effects of the following drugs.

a)

prednisolone - adrenal insufficiency

b)

atenolol - worsening of angina

c)

estrogen - nausea

13.

The following is the example of primary resources of drug information.

a)

Conference proceedings

b)

Medical records

c)

Technical reports

14.

These are objectives of Drug Information Services.

a)

Prevention of adverse events due to adverse drug interactions

b)

Develop research on medication development

c)

Avoid drug abuse through double doctor prescribing or poly-pharmacy

15.

Drug Information Services activities are

a)

Educational events to the public, patients and healthcare practitioners

b)

Drug selection and formulary management

c)

Medication counseling to individual patients.

16.

Vaccine fridge temperature should be monitored

a)

twice daily

b)

in the morning only

c)

once a week

17.

The following are safety monitoring of staff involving in cold chain.

a)

The appropriate clothing and equipment should be worn at all times when working in cold room

b)

Workers should be educated about the symptoms of cold room related illness

c)

Temperature of cold room to be monitored every day.

18.

Temperature range for pharmaceutical grade refrigerator is

a)

2-8 C

b)

25-30 C

c)

0-5 C

19.

MIMS Malaysia is ................ literature resource.

a)

primary

b)

secondary

c)

tertiary

20.

The following drugs shall be kept in cold chain storage except

a)

chloramphenicol eye drop

b)

erythromycin granules

c)

erythropoietin injection