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Junior Administrative Assistant

Total questions: 110

Worksheet time: 58mins

Name
Class
Date
1.
a)

Can I talk to Susan Olivia

b)

Shall I call you with your last name?

c)

May I know who's calling ,please?

d)

Can you tell me her name,please?

2.
a)

Could you speak to Mr.Aziz,please?

b)

Can I take a message from you

c)

.Could I speak to Mr.Aziz,please?

d)

Would you like to call him again

3.
a)

Could you tell me about your product ,please


b)

Who's speaking

c)

Could I speak to Mr.Iwan,please

d)

Could you put me through to Doni

4.

a)

Hold the line,please

b)

Sorry to keep you waiting

c)

Who's speaking,please

d)

Yes,I'm speaking

5.

What is the capital city of Indonesia?

a)

Jakarta

b)

Palembang

c)

Denpasar

d)

Padang

6.
a)

I am sad to tell you the truth

b)

I would like to talk about the ticket service

c)

I am calling to confirm my trip to Disneyland

d)

I am disappointed with the service last night

7.

Andre : I need to book a room for this weekend.May I know the rate?

Banu : ........... And which room would you like to have, single or double?

Andre : Sure.My name is Andrea Thomas and I'd like single room,please.

a)

Will you put me through Mr.Brown?

b)

Can I talk to the manager?

c)

May I leave a message?

d)

May I know who's speaking?

8.

Receptionist : Good morning.What can I do for you,sir?

Guest : I'd like to talk to the Personnel Manager,please.

Receptionist : .I am sorry he is at the meeting now. ....?

Guest : Yes.My name is Hendarto.Please ask him to call me back

a)

Can I leave a message

b)

Could you call him later

c)

Have you met him before

d)

Would you like to leave a message

9.

Receptionist : Good morning, Nirwana Hotel. Can I help you?

Caller : Room 1023, please.

Receptionist : I'm sorry, there is no answer.............................?

a)

What can I do for you

b)

How do you spell it

c)

Can I take a message

d)

He is not in at the moment

10.

Caller : Hello. Could I (a)   to Mr. Aziz, please ...?

Nita : I'm sorry, he is out. Could you call back at four?

Caller : All right. Thank you.

11.

Operator : Pemalang Hotel. Can I help you?

Chandra : Good morning, Could you put me (a)   to Mr.Andi, please?

Operator : I’m sorry he’s out now. May I have your name, please?

Chandra : This is Chandra.

12.

Aryo : Good morning.This is Aryo calling.May I talk to Mr.Agus,please?

Receptionist : ...the line,please I'll try to put you through to Mr.Agus at his office.

(a)  

13.



(a)  

14.



(a)  

15.

Which of these is the largest planet in the Solar System?

a)

Earth

b)

Mars

c)

Mercury

d)

Jupiter

16.

Caller: Hello…?

Nita: I’m sorry, he is out. Could you call back at four?

Caller: All right. Thank you.

a)

Could you speak to Mr.Azwar, please

b)

Can I take a message from you?

c)

Could I speak to Mr.Azwar, please

d)

Would you like to call him again?

17.

Nurse: Good afternoon. Abdul Aziz Hospital. Can I help you?

Usman: Good afternoon. I am Usman. Can I speak to Dr.Edward?

Nurse: He is busy right now ....

Usman: It’s not necessary. I’ll call him back later.

a)

Would you like to leave a message?

b)

Would you like to call him back?

c)

Wait a minute?

d)

You must leave a message

18.

Azwar: Hello … I am calling from Taman Fajar Company

Laiya: Hello. Graha Computer. What can I do for you?

a)

Can I speak to Mr.Emil

b)

Hello. I am Laiya

c)

This is Azwar

d)

This is Emil

19.

Oliver: Hello, good morning. I’m Oliver from Queen corporation. I would like to speak to the HRD manager, please.

Ross: The HRD manager is not at the office this time …

Oliver: Please tell him to call me back

a)

Can you wait a moment?

b)

Can you hold the line?

c)

Can you call me back?

d)

Can I write your message?

20.

Secretary: Hello, DBI corporation, how may I direct your call?

Dessy: Could you connect me to extension 7? I would like to speak to Daryl

Secretary: …

Dessy: Thank you, I’ll hold the line

a)

Would you like to leave a message?

b)

Wait a minute please, you will be connected to extension 7

c)

I’m sorry extension 7 is not available

d)

I’m afraid the extension is busy at this moment

21.

What id the noun?

a)

direct sales

b)

guest

c)

meet

d)

welcome

22.

What is the verb?

a)

retail business

b)

stairs

c)

have a seat

d)

purchase

23.

Synonyms of "colleague"

a)

produce

b)

vending

c)

cleck

d)

fellow worker

24.

Synonyms of "accountant"

a)

produce

b)

vending

c)

cleck

d)

fellow worker

25.

Synonyms of "sales"

a)

produce

b)

vending

c)

cleck

d)

fellow worker

26.

Synonyms of "manufacturing"

a)

produce

b)

vending

c)

cleck

d)

fellow worker

27.

Synonyms of "construction"

a)

produce

b)

vending

c)

cleck

d)

establishment

28.

I'mresponsible_____the company finances.

a)

to

b)

of

c)

for

d)

too

29.

She's a specialist______web design.

a)

in

b)

on

c)

at

d)

for

30.

Pleased_____meet you,_____.

a)

to,too

b)

to,of

c)

too,to

d)

for,too

31.

Excuse me,_______

a)

to our company.

b)

please.

c)

this is John.

d)

are you John Carter?

32.

I'm Alex and ,_______

a)

to our company.

b)

please.

c)

this is John.

d)

are you John Carter?

33.

Come this way,_______

a)

to our company.

b)

please.

c)

this is John.

d)

are you John Carter?

34.

welcome to_______

a)

to our company.

b)

please.

c)

this is John.

d)

are you John Carter?

35.

Ms. Suda asked_______

a)

to our company.

b)

me to meet you

c)

this is John.

d)

are you John Carter?

36.

Sally/play/volleyball/Can/us/with/?

a)

1 2 3 4 5 6 7

b)

5 4 6 7 1 2 3

c)

2 3 4 1 6 5 7

d)

2 3 4 5 6 7 1

37.

_____carry all these books. They're too heavy.______help me?

a)

I can, Can't you

b)

I can't,Can you

c)

I,Could you

d)

We,Can you

38.

Can you tell me_____you live?

a)

what

b)

where

c)

when

d)

why

39.

I wonder____you like chocolate or not.

a)

is

b)

in

c)

if

d)

it

40.

Excuse me, do you know______the next show begin?

a)

what

b)

where

c)

when

d)

which

41.

__ Monday suit you?

a)

Are

b)

Is

c)

Would

42.

__ does Monday sound to you?

a)

How

b)

What

c)

When

43.

Is 10 am a good __ for you?

a)

date

b)

hour

c)

time

44.

What about __ next week?

a)

Meet

b)

Meeting

c)

To meet

45.

Is next Tuesday __ ?

a)

available

b)

convenient

c)

sound good

46.

I'm afraid I can't meet next Tuesday. __ Thursday?

a)

How about

b)

Is convenient

c)

Does suit

47.

Next Wednesday would be __

a)

acceptable

b)

perfect

c)

suit

48.

I'm afraid I can't __ it next Tuesday.

a)

make

b)

meet

c)

suit

49.

Something urgent has __

a)

Come to

b)

Come up

c)

Turned up

50.

Can we __ another time?

a)

appoint

b)

fix

c)

suit

51.

"Bisakah kita bertemu tanggal 16?"

a)

Are you available on the 17th?

b)

Can we meet on the 16th?

c)

Are you free next week?

d)

Would Friday suit you?

52.

It is for suggesting a time/date...

a)

I am sorry, I have got another meeting

b)

I wish i could

c)

Could we meet at 10am on Monday the 3rd of July?

d)

Yes, lets try that

53.

It's not for rejecting a time/date

a)

I'm afraid I can't, I'm out of town that day

b)

3rd of May is not good for me, I'm sorry

c)

I'm sorry, I've got another meeting then

d)

That sounds great

54.

It's for suggesting an alternative time/date

a)

How about next Friday, instead?

b)

Maybe 11:00 am, instead?

c)

All are correct

d)

Could you do it at 09.00 am tomorrow?

55.

It's not for agreeing to a time and date

a)

I'd like to see you at 14th of December, is it suit you?

b)

That's fine. I'll see you then

c)

Perfect, let's do it then.

d)

That sounds super tome.

56.

TUJUAN

a)

DATE

b)

PURPOSE

c)

PLACE

d)

PHONE

57.

MENGHADIRI

a)

ATTEND

b)

MEET

c)

SIGN

d)

APPOINTMENT

58.

(sayang sekali) I have another meeting at that time

a)

Fortunately

b)

Unfortunately

c)

Unforeseen

d)

verylove

59.

MENGATUR ULANG

a)

arrange

b)

rearrange

c)

cancel

d)

agree

60.

it is not an expressions to confirm an appointment

a)

yes, Monday is fine

b)

Wednesday suits me

c)

Thursday would be perfect

d)

I'm afraid she's in a meeting

61.
a)

Staples

b)

Hole Punch

c)

Marker

d)

Stapler

62.
a)

Sharpener

b)

Paper Trimmer

c)

Paper Shredder

d)

Recycle Bin

63.
a)

Scanner

b)

Paper Shredder

c)

Hole Punch

d)

Binding Machine

64.
a)

Hole Punch

b)

Staples

c)

Staple Remover

d)

Stapler

65.
a)

Hole Punch

b)

Paper Trimmer

c)

Binding Machine

d)

Block Note

66.
a)

Letter Tray

b)

Binding Machine

c)

Binder

d)

Tape

67.
a)

Binding Machine

b)

Printer

c)

Paper Shredder

d)

Pin

68.
a)

Paper Shredder

b)

Binding Machine

c)

Photocopier Machine

d)

Printer

69.
a)

Pins

b)

Plastic Tapes

c)

Double Tapes

d)

Sticky Notes

70.

Which one is Electric Machine?

a)
b)
71.

Which one is manual machine?

a)
b)
72.
a)

Pins

b)

Staple Remover

c)

Stapler

d)

Hole Punch

73.
a)

LCD Projector

b)

Binding Machine

c)

Fax Machine

d)

Photocopier

74.

What is the function of the following images?

a)

make paper copies of documents

b)

remove staples from paper

c)

cut paper into either strips or fine particles

d)

display images to audience

75.
a)

Create holes of sheets paper

b)

Binding sheets paper together

c)

Cut paper into strips

d)

Make paper copies of documents

76.

Which one is the office communication tools?

a)
b)
c)
d)
77.
a)

Photocopier Machine

b)

LCD Projector

c)

Over Head Projector

d)

Printer

78.
  1. Plug into the socket then slide the Power button
  2. If finished, slide the power button to OFF and unplug the socket
  3. Insert documents into the Shredder
  4. Read the limitation of the shredder
  5. Clean the paper from clips or staples
a)

1-4-5-3-2

b)

3-5-1-2-4

c)

3-2-5-1-4

d)

2-1-3-5-4

79.
a)

Correction Fluid

b)

Stapler

c)

Binder clips

d)

Paper Cutter

80.

Create holes on sheets of paper

a)
b)
c)
d)
81.

SIMPLE PRESENT TENSE

1. She __________ with her parents in London.

a)

lived

b)

lives

c)

living

d)

live

82.

SIMPLE PAST TENSE

2. Last year I (go) (a)   to America for my holidays

83.

SIMPLE PAST TENSE

3. The weather (be) ____________ strangely fine this morning when I opened the windows.

a)

is

b)

am

c)

was

d)

should

84.

PRESENT CONTINUOUS TENSE

4. Aisha's son is (a)   (talk) on the phone rightnow.

85.

PAST CONTINUOUS TENSE

5. Sara was _____________ (run) because she was late for her classes.

a)

ran

b)

run

c)

runs

d)

running

86.

FUTURE PERFECT TENSE

6. Amisha __________ exited the room.

a)

Shall

b)

Will be

c)

Shall have

d)

Will have

87.

SIMPLE PRESENT TENSE

7. Please ring me up as soon as he ____________ (arrive)

a)

arriving

b)

arrived

c)

arrive

d)

arrives

88.

8. Seema ________ playing with her sister.

a)

Shall be

b)

Will be

c)

had

d)

has

89.

PAST CONTINUOUS TENSE

9. The phone rang while I ________________ dinner.

a)

had

b)

was having

c)

am having

d)

will have

90.

11. I _______ reach class by 10 am.

a)

Shall

b)

Will

c)

have

d)

am

91.

SIMPLE PRESENT TENSE

1. She __________ with her parents in London.

a)

lived

b)

lives

c)

living

d)

live

92.

SIMPLE PAST TENSE

2. Last year I (go) (a)   to America for my holidays

93.

SIMPLE PAST TENSE

3. The weather (be) ____________ strangely fine this morning when I opened the windows.

a)

is

b)

am

c)

was

d)

should

94.

PRESENT CONTINUOUS TENSE

4. Aisha's son is (a)   (talk) on the phone rightnow.

95.

PAST CONTINUOUS TENSE

5. Sara was _____________ (run) because she was late for her classes.

a)

ran

b)

run

c)

runs

d)

running

96.

6. When do we use simple present tense?

a)

When an action has happened.

b)

When an action is happening right now.

c)

When an action may happen in the future.

97.

SIMPLE PRESENT TENSE

7. Please ring me up as soon as he ____________ (arrive)

a)

arriving

b)

arrived

c)

arrive

d)

arrives

98.

PAST CONTINUOUS TENSE

8. The phone rang while I ________________ dinner.

a)

had

b)

was having

c)

am having

d)

will have

99.

9. The bus (a)   (arrive) late at the bus stop last night.

100.

10. Sam (a)   (live) in Kuantan.

101.

11. My sister (a)   (cook) when the phone rang.

102.

12. Listen! The children (a)   (make) so much noise.

103.

13. At the moment I______ (revise) English grammar.

a)

am revising

b)

revise

c)

was revising

d)

revises

104.

14. When I_______(come) home this evening, my parents had gone out for a walk.

a)

came

b)

will come

c)

have come

d)

come

105.

15. While Bill _________basketball, his mother ______home.

a)

was playing,came

b)

am playing,will come

c)

plays,comes

d)

played,came

106.

16. I _____ food when he came in.

a)

am cooking

b)

cooked

c)

had cooked

d)

was cooking

107.

17. The police ______ four thieves last night.

a)

was catching

b)

caught

c)

is catching

d)

will catch

108.

18. All the students ________ the class work when the teacher came in.

a)

are doing

b)

were doing

c)

will be doing

d)

have done

109.

19. It ______ since 9 o' clock

a)

will rain

b)

will be raining

c)

rained

d)

has been raining

110.

20. She __________ (go) into town every week.

a)

goes

b)

go

c)

will go

d)

is going

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