WorksheetsOB Quiz 2
Total questions: 80
Worksheet time: 13mins
It is the tendency of people to behave differently when they receive attention because they respond to the demands of situation.
Thorndike Law of effects
Law of individual differences
Hawthorne Effect
Organizational Behavior
A school of management thought concerned primarily with how organizations should be structured and managed.
Scientific Management
Administrative Management
Contingency Approach
Human Relations Movement
Which of the following is one of the key findings in Hawthorne experiment?
Cooperation between worker and management will ensure work is accomplished.
Developing standards of work will boost productivity
Employees perform better when they are part of any program.
Workers when rewarded with financial incentives increase their productivity
The viewpoint that there is no one best way to manage people of work but the best way depends on certain situational factors.
Positive Organizational Behavior
Administrative Management
Contingency Approach
Human Relations Movement
The principles of management have been developed on the basis of
Observation
Experimentation
Personal experiences of the manager
All of the above
Organisation interest supersede employees interest is indicated in
Principle of subordination of individual interest to general interest
Principle of Esprit de corps
Principle of initiative
Principle of discipline
Principle of Responsibility and authority insists on
Responsibility> Authority
Authority> Responsibility
Authority= Responsibility
All of the above
Unity of command insists on
One boss one employee
Orders from a single superior
Match between orders of different bosses
All of the above
Principle of initiative:
Boost up the morale of employees
Brings down the morale of employees
Does not effect on morale of employees
None of these
Which principle of management leads to specialisation?
Division of work
Unity of command
Unity of direction
Scalar chain
Which principle of general management advocates that,"Employees turnover should be minimized to maintain organisational efficiency."?
Stability of personnel
Remuneration of employees
Equity
Esprit De Corps
Which of the following statements is true with reference to principles of management?
The principles of management have evolved
The principles of management are yet to be evolved
The principles of management are in the continuous process of evolution
None of the above
“ Panchayats in our country have been given more powers to decide and spend funds granted to them by the government for welfare of villages. Identify the principle of management highlighted in the statement.
Equity
Centralisation and decentralisation
Authority and Responsibility
Espirit De corps
TRUE OR FALSE: Frederick Taylor believed in the need to identify one best way to perform a job.
TRUE
FALSE
Who authored the book Art of War which detailed explanation and analysis of the Chinese military?
Lao Tzu
Sun Tzu
Mao Zedong
Xenophon
Fill in the blank: The Hawthorne Studies have important implications for ____________.
The way employees are treated by their managers
The way employees are grouped
The extent to which employees are willing to cooperate
The way employees are treated by their managers and are grouped
Which among the following is NOT a function of management given by Henri Fayol?
Planning
Leading
Training
Controlling
Statement 1: Management is universal. Statement 2: There are no universal management theories.
Statement 1 is TRUE; Statement 2: is FALSE.
Statement 1 is FALSE; Statement 2: is TRUE.
Both statements are TRUE.
Both statements are FALSE.
Why management is a science?
Systematic decision making
Principles of management are universally accepted.
Process of management are universally followed
All of the above
It is a process which measures and directs the actual performance against the planned goals of the organization.
Leading
Controlling
Organizing
Planning and Decision Making
It is the activity of reviewing and analyzing the performance of such processes to identify successes and problems.
Controlling
Monitoring
Leading
Planning and Decision Making
A group of people working together in a structured and coordinated fashion to achieve a set of goals.
(a)
…………………….. is the larger form and generally comprises of a number of companies.
a. Firm
b. Organization
c. Company
d. Enterprise
A collection of people, who are involved in pursuing defined objectives is said to be
a. Company
b. Organization
c. Firm
d. Enterprise
Knowledge about human behaviour would be useful in improving an/a
a. Organization
b. Rate of return
c. Skills
d. Organization’s effectiveness.
……………………………. refers to the behaviour of individuals and groups within organizations and the interaction between organizational members and their external environments”
a. Organization’s effectiveness.
b. Organization culture
c. Organization structure
d. Organizational behaviour
It is a framework within which an organization arranges its lines of authority and communications and allocates rights and duties.
a. Organizational behaviour
b. Organization’s effectiveness.
d. Organization structure
c. Organization culture
Contributing disciplines to the organizational behaviour field is/are
a. Political science
b. Anthropology
c. Psychology
d. All the above
To study Personality, Motivation, learning, perception, we heavily rely on the field of
a. Sociology
b. Psychology
c. Physiology
d. Anthropology
e. None of the above
Which one is not an element of organizational behaviour?
a. People
b. Structure
c. Technology
d. Environment
e. None of the above
Three levels to analyze an organizational behaviour are
a. Individual, team & social relationship
b. Interpersonal behaviour, Individual and company
c. Individual, group & organization
d. None of the above
What are the scopes of the organizational behaviour
a. Individual Behaviour
b. Group Behaviour
c. Organizational levels topics
d. a & b
e. a,b & c
The importance of organizational behaviour are
a. The Goodwill of Organization
b. Employee Motivation
c. Nature Of Employees
d. Effective confronting
e. All the above
____________is concerned with the study of human behavior at work.
Organisational behaviour
Human Behaviour
Institutional Behaviour
Groups Behaviour
Organisations are operating within a ________and _________environment
Manual and Automatic
Formal and Informal
Individuals and Groups
Internal and External
___________is defined as a situation when individuals are entered into the organization with different cultures and values
Work force diversity
Demographics of workforce
Expanding globalization
Quality management
OB does not include the following discipline
Physical
Psychology
Sociology
anthropology
1. OB tackles human problem _______.
Humanly
Technically
Friendly
Firmly
The collegial model is an extension of the supportive model
True
False
OB enables ________ to inspire and motivate employees towards higher productivity and better results
Managers
Shareholders
Government
Employees
---------- persons look inward and experience and process their thoughts and ideas within themselves
Introvert
Extrovert
Ambivert
judging
Q1. Organization structure primarily refers to
a. how activities are coordinated & controlled
b. how resources are allocated
c. the location of departments and office space
d. the policy statements developed by the firm
A study of the culture and practises in different societies is called
a) Personality
b) Anthropology
c) Perception
d) Attitudes
Forces affecting organisational behaviour are
a) People
b) Environment
c) Technology
d) All of the above
Organisational behaviour is
a) A science
b) An art
c) A science as well as an art
d) None of the above
The field of organisational behaviour is primarily concerned with
a) The behaviour of individual and groups.
b) How resources are effectively managed.
c) Control processes and interactions between organisations, external context.
d) Both a and c.
Which of the following frameworks is based on the expectancy, demand and incentive concepts
a) The cognitive framework
b) The behaviouristic framework
c) The social learning framework
d) The supportive framework
The social science discipline that focuses directly on understanding and predicting individual behaviour is known as
A. psychology
B. sociology
C. anthropology
D. political science
People who work in the Human resource department should have a knowledge of
A. organisational behaviour
B. IT
C. Finance
D. marketing
From what root discipline(s) does the study of organisational behaviour borrow its core concepts?
A. Psychology.
B. Sociology
C. Anthropology.
D. All of the above.
Perceptual errors is not
Stereotype
Halo Effect
Similarity error
None of the above
What are the three determinants of behaviour in organizations?
People, technology, structure
Group, Individual, management
Individuals, Groups, Structure.
Personality, perception, attitudes
Which of the following best describes organizational culture?
Geographic location of the workplace
The collective behaviors of individuals within an organization
Organizational procedures, manuals and dress codes
Superficial details indicating how things are done
Which of the following has the most significant influence on the formation of an organization's culture?
Union representatives and bargaining agreements.
HR policies and procedures.
The organization's approach towards total rewards.
The industry, environment and leaders of the organization.
Which of the following best describes why it is so difficult to change organizational culture?
People are likely to keep their belief system even if data contradicts it.
Senior management will not support changes when a company is performing successfully
It is costly to update all the policies and procedures
Supervisors lack good communication skills
Type of culture in which power is concentrated in hands of one or few:
Person culture.
Task culture.
Power culture.
Role culture.
A culture where power derives from expertise in a project work:
Person culture.
Task culture.
Power culture.
Role culture.
An organizational culture in which people believe to be superior to the organization:
Person culture.
Task culture.
Power culture.
Role culture.
An organization with one dominant decision-making individual or group has what type of culture.
Task culture
Power Culture
Person Culture
Role Culture
____________ exist in organizations where the focus is on getting results from the work done. Individuals and teams are empowered and have some discretion over their responsibilities.
Power cultures
Role cultures
Task cultures
Person cultures
___________ type of culture is based upon the expertise within the organization, as vested in the individuals within it, and reflected in the way that they must be organized to meet the needs of the business.
Role culture
Person culture
Power culture
Task culture
A (a) culture is characterized by decision-making power being held by a few individuals in the organization.
Which of the following cannot be claimed as an advantage to a business that has a strong organizational culture?
It minimises misunderstandings and miscommunications in the workplace
It creates a sense of belonging for both management and employees
It eliminates mistakes being made by the workforce
It fosters team cohesiveness
(a) - The overall purpose of an organization’s existence, which forms a major element of its corporate culture.
If there is a difference between the values and beliefs of individuals within an organization, what is this known as?
Weak corporate culture
Person culture
Conflict
Culture clash
Firms with authoritarian managers tend to have a person culture.
True
False
The deepest level of organizational culture is unseen and is only learned over time.
True
False
In an organization with a task culture, workers feel empowered so their level of motivation is high.
True
False
Which of the following is least likely to cause conflicting corporate cultures?
External growth through mergers and takeovers
Well-established rules, regulations and protocols
Employees lacking trust in the senior management team
Strong subcultures that exist within the organization
(a) - One of Charles Handy’s types of culture, involving teams of experts who are empowered to complete a project or tackle a problem with their particular skills.
According to Charles Handy, which type of culture best suits bureaucratic organizations with tall hierarchies, such as many public sector organizations?
Power culture
Role culture
Person culture
Task culture
Which term describes a difference between the desired culture of an organization and the actual culture that exists?
Culture gap
Power culture
Cultural quotient
Cultural norm
