WorksheetsLUX DAY 10
Total questions: 10
Worksheet time: 5mins
What is the return fee for TON US orders?
9.95 USD
8.95 USD
7.95 USD
10.95 USD
What is the official return period for TON orders?
30 days
24 days
28 days
18 days
True or False : TON customers can return their items without signing in the site
True
False
Returns Flow & Status : Which of the following defines Return (Partially) form created status?
The customer has created a return form for all order lines or at least an order line.
During the return process, it shows “Return in Manual Review”.
Normally it takes within 48 hours to accept.
Otherwise, you can consider as ‘failed QC’.
The entire return has been accepted
or at least an order line has been accepted
The entire return has been accepted and refunded
or for at least an order line
Can we create return in CC tool for TON orders?
Yes
No
True of False : We cant process Price Adjustment for COD order in Japan
Yes
No
True or False : Under no circumstances should we be offering any kind of PA or Shipping Fee refund on TON ME COD orders.
True
False
For Refund Delay we should we contact?
Online Fraud
Return and Shipping
Senior
OPS
True or False : We don't offer this promo code in TON.
True
False
TON don’t offer PA officially, and you can’t find any PA T&C on the site.
We will honor PA under which condition?
If the customer has not received their order.
If the item is still in stock in their size and the customer can place a new order.
If the item is sold out but the order was received within the last 7 days.
All of the above
