WorksheetsSales Consultant
Total questions: 20
Worksheet time: 10mins
What is the main function of switch number 12 in the picture?
Control switch for the MBUX multimedia system
control switch for Central display
Switch for active parking assist
Switches the MBUX multimedia system
on/off
What does it mean when lamp number 11 appears ?
Electrical malfunction in the car
ESP function is off
Electric parking brake on
Parking lights switched on
What does it mean when lamp number 3 suddenly turns red?
Distance warning
Restraint system off
ESP® OFF
ABS malfunction
What is the function of switch number 3 in the picture?
Switches the left-hand reading lamp on/off
Switches the front interior lighting
on/off
Switches the rear interior lighting
on/off
Switches automatic interior lighting control
on/off
What is the function of switch number 11 in the picture?
Adjusts the seats electrically
Opens/closes the trunk lid
Rear window roller sunblind
Opens/closes the rear right side window
The symbol number 8 in the picture shows:
Storage compartment in the rear armrest
Electronics compartment in the center console
MBUX rear tablet bracket
Storage box in the seat backrest or Refrigerator box
Who made the first long-distance drive in the history of the automobile?
Bertha Benz
Karl Benz
Lina Daimler
Mercedes Jellinek
When was the first car invented?
29 January 1886
8 March 1884
17 August 1879
21 December 1899
What is the brand core of Mercedes-Benz?
The Best
The Best of the goods
The best or nothing
The best brand
Which of the following statements does not belong to the “four golden rules of customer contact”?
We show the greatest respect to our customers.
We give our customers the certainty of being in the best of hands.
We do everything we can to give our customers peace of mind.
We give our customers the feeling of being special
Which of the following job profiles does not exist in sales?
Star assistant
Product expert
Sales conslutant
Financial service advisor
Which of the following terms describes the four brand sentiments of Mercedes-Benz?
LOVE, EASE, TRUST and RESPECT
LOVE, PASSION, SPORT and LUXERY
LOVE, PASSION, SPORT and LUXURY
LOVE, COMFORT, RESPECT and LUXURY
How many airbags does the new C-Class (w206) have?
6
7
8
9
How many different colors does the ambient light have?
68
16
32
64
How many speakers does the Burmester 3D surround sound system Code 810 have in the C-Class (W206)?
13
15
21
24
How many sensors does Active Parking Assist have?
6
8
10
12
How large is the driver display in C200 Sport?
(12.3") LCD colour display
(11.9") LCD colour display
(10.25") LCD colour display
(9.5") LCD colour display
Which Assistance system is this:
It helps the driver to stay in the track up to 210 km/h
Active Brake Assist
Active Steering Assist
Active Lane Change Assist
Active Emergency Stop Assist
Where is the 48 battery in the new C-Class?
under the driver seat
in the engine compartment
under the front passengar seat
in the trunk
How many LEDs does the MULTIBEAM LED lighting system have in the W213?
8 LEDs
32 LEDs
64 LEDs
84 LEDs
