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White Belt Training Pre-Test

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

_______ indicates the quality of a process

a)

Customer Satisfaction

b)

KPI

c)

input

d)

output

2.

What is the main focus of Lean?

a)

efficiency

b)

effectiveness

c)

output

d)

removing defects

3.

In the DMAIC cycle, this phase answers the question - How big is the problem?

a)

Define

b)

Analyze

c)

Measure

d)

All of the above

4.

The following CI Trainings are conducted by CI Coordinators except:

a)

Yellow Belt Training

b)

DMAIC Crash Course

c)

White Belt Training

d)

none of the above

5.

SIPOC stands for:

a)

Steady,

Influence, Produces,

Our best, Customers

b)

Suppliers,

Inputs,

Process,

Outputs, Customers

c)

Suppliers,

Inputs, Procedures, Outputs, Customers

d)

Standards, Insurers, Procedures, Outcomes, Commercials

6.

To qualify for the Lean Six Sigma Yellow Belt Program, the required FTE savings is:

a)

.25

b)

.20

c)

.50

d)

.15

7.

The following are project criteria worthy of a Lean Six Sigma project except:

a)

Unknown causes

b)

Solutions are known

c)

Customer relevancy

d)

Data is available

8.

In the CI SharePoint Tool, CI Coordinators can edit active initiatives in which he/she is stated as CI Coordinator.

a)

True

b)

False

9.

This type of improvement should be selected in the CI SharePoint Tool when there is cost avoidance or cash saving generation directly impacting BU or functions.

a)

Automation/Robotics

b)

Process Simplification

c)

KPI improvement

d)

Stakeholder impact

10.

In the Ease and Impact Matrix, what solutions should you prioritize?

a)

Potentially desirable

b)

Highly desirable

c)

Quick wins

d)

None of the above