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Read Back and Est Time

Total questions: 5

Worksheet time: 3mins

Name
Class
Date
1.

Which of the following details do you not need to collect from the

customer

a)

First name

b)

Phone Number

c)

Email Address

d)

Last Name

2.

What are the five read backs you must complete on every order?

a)

Customer email address, store and home address, order items and

price including tax

b)

Confirm whether order is for delivery or carryout, estimated wait time,

meal items, price including tax and customer details

c)

Order items, current specials, customer details, order items, price

including tax

3.

Where can you find the total order pricing?

a)

Checkout Screen

b)

Menu Screen

c)

Both

4.

Always use the estimated time in menu screen to let the customer

know how long will it take for their food to be ready.

a)

True

b)

False

5.

The Domino’s website automatically selects the correct store for the

customer’s order?

a)

True

b)

False