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PCSA Final Test

Total questions: 100

Worksheet time: 2hrs 40mins

Name
Class
Date
1.
1.A business architect has developed a new process for the Onboarding case type. You want to test the process and the fields to verify the UI elements collect expected results. When applied in combination, which two configurations allow you to record a set of interactions and save the test results to verify the process functionality? (Choose Two)
a)
-Add explicit assertions on the UI elements.
b)
-Add validations on the UI elements.
c)
-Create a unit test for the case type.
d)
-Create a unit test for the case type.
2.
3. Based on security factors, which two options are considered strong passwords? (Choose Two)
a)
-d8073&gxn*,.ki;vnhdf($h8un
b)
-1Lik3Chocolate&sawDusticecre@m
c)
-bluedoor
d)
-Pe6@5yst3m$
3.
Which 3 options can you configure for a mobile app channel?
a)
-Define the role applied to users when they run the mobile app.
b)
-Define UI behavior for a view when displayed on a mobile device.
c)
-Establish security behavior for a mobile app, such as the use of biometric identifiers.
d)
-Change the host for a mobile app to a production system, rather than a development system.
e)
-Identify how different mobile devices render UI controls.
4.
What is the relationship between pyWorkPage and case data?
a)
-pyWorkPage stores all the case data generated while creating and processing a case.
b)
pyWorkPage contains only the data entered by users while creating and processing a case.
c)
-pyWorkPage contains all the data pages accessed while creating and processing a case
d)
-pyWorkPage contains only the data generated by the system while creating and processing a case.
5.
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.How do you configure the report definition?
a)
-Create a filter for each cost cento and count the case IDs.
b)
-Summarize the case ID column by count.
c)
-Summarize the regional cost centers by count.
d)
-Define a function for the cost center column to total the case IDs
6.
.A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residence. Which routing approach supports this requirement?
a)
-Route the assignment to the correct work queue by using an authority matrix
b)
Route the assignment to a specific underwriter based on business logic
c)
-.Route the assignment to the correct work queue based on business logic.
d)
-Route the assignment to the correct work queue by using a reporting structure.
7.

Test Characteristic Test Type

1: Least number of tests in the test suite ,

2 Most number of tests in the test suite,

3 Least expensive to run,

4 Most expensive to run ,

5Easiest to maintain

a)

1: Scenario Testing,

2:Unit Testing,

3:Unit testing,

4:Scenario testing,

5:Unit testing

b)

1:Unit Testing,

2:Unit Testing,

3:scenerio testing,

4:Unit Testing,

5:scenerio testing

c)

1:Unit Testing,

2:Scenerio testing,

3:Unit Testing,

4:testing unit,

5:Scenerio testing

8.
To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in liability.. How do you enforce these restrictions when requesting an instant loan?
a)
-Use a single Validate rule with two conditions: one for income and one for liability.
b)
-Use a Validate rule to call two Edit validate rules: one for income and one for liability.
c)
-Use two Edit Validate rules: one for income and one for liability.
d)
-Use UI controls to validate the entries in the income and liability fields.
9.
In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a Purchase Request case to 1.
a)
Set.Quantity equals to 1
b)
update page .quantity equals to 1
c)
none of the above
d)
both A&B
10.

A developer is attempting to reference a validate rule called ValidateCustomer from a flow action applied to a case type class called ACME-IT-Work-Ticket. The case type class directly inherits from the Workclass. The case type class does not contain a ValidateCustomer validate rule. Place the classes in the order in which Pega searches for the ValidateCustomer validate rule. class name:

ACME IT WORK

- ACME IT

- ACME

-WORK

- @BASECLASS

a)

Search Order:

-ACME

- ACME IT

- WORK

- @Baseclass

- ACME IT WORK

b)

Search Order:

- ACME

- ACME IT

-ACME IT WORK

- WORK

- @Baseclass

c)

Search Order:

-@Baseclass

- ACME

- ACME IT

-ACME IT WORK

- WORK

d)

Search Order:

-@Baseclass

- ACME IT

-ACME IT WORK

- WORK

-ACME

e)

Search Order:

-ACME IT

-ACME IT WORK

- WORK

-ACME

11.
A car insurance quote requires a view for potential customers to enter information to process the request. What are the two primary decisions to make before you add fields to the view?
a)
Are processing actions applied to the field?
b)
Is field entry reqd?
c)
How do users enter values into the field?
d)
Does the field require a data source?
12.
You are designing a form for an online bookstore to show the new arrivals.Which layout do you use to display the book cover pics?
a)
Dynamic layout
b)
Repeating dynamic layout
c)
Column layout
d)
Screen Layout
13.
A Manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and work status you must sort the cases so that the recent create date appears at the top of the list and descends in order. How would you design the report definition to support this requirement?
a)
Add a filter condition where Create Date is greater than the current date.
b)
Make the Create Date the first column in the report.
c)

Select Highest to Lowest sort type for Create Date.

d)
Select the lowest to highest sort type for create Date
14.
You need to test whether a user interface is suitable for users with visual such as Deuteranopia
a)
Use the Accessibility Inspector.
b)
Unit test section rules.
c)
Use a screen reader.
d)
Enable the Live UI tool.
15.
Which two conditions do you test with a unit test? (Choose Two)
a)
An application is successfully migrated to a test system.
b)
A data page populates without any errors.
c)
An application displays user views for 20 users within three seconds.
d)
A property value is set correctly by a data transform.
16.
Which two configuration steps must be performed together to record a unit test for automated testing?
a)
Add a test case to the Automated Testing landing page.
b)
Select a ruleset configured to store automated test cases.
c)
Add an assertion to define an expected result
d)
Select a ruleset that is configured to store the results of the test.
17.
To reduce scrolling on a view, you want to organize existing content so that details display when an option is selected (Choose two)
a)
Configure a data relationship to select the option using drop-down list record selection.
b)
Configure a layout group to separate each option into individual panels, and set menu format.
c)
Configure a repeating dynamic layout with an embedded section for each option and set the layout format to grouped
d)

Configure a data relationship to select the option using Search list record selection.

18.
A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates. How do you satisfy this requirement?
a)
Define a declare expression for the total cost field
b)
Configure a Validate rule for the room selection step.
c)
Apply a Disable when condition to the total cost field.
d)

Configure a Edit Validate rule for the room selection step.

19.
An insurance claim case type is defined as follows. If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?
a)
When the review claim step starts
b)
When the Process claim stage starts
c)
When the Review claim step completes
d)
When Investigate claim step completes
20.
Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are priorised as Must have. You also create work items to address: How do you populate the backlog directly from the spreadsheet?
a)
Import stories
b)
Create stories
c)
Create feedback
d)
Create bugs
21.

A customer views a product that is available in multiple color options The product color options are displayed without prompting or clicking, and the customer can select only one of the color options. Which UI control satisfies the requirements?

a)
Dropdown
b)
-Text input
c)
Radio button
d)
Checkbox
22.
.For which case do you create a new rule in the Pega platform application?
a)
A developer creates a parallel process to audit changes that a service agent makes.
b)
-A developer makes changes to an email message configured in the case life cycle.
c)
A designer reuses a UI section every time the same behavior is needed in the application.
d)
A business user issues a change request for the application to set the default value of a field.
23.
In which two conditions is it appropriate to use decision table?
a)
-A hair care company suggests a line of products to customers based on their hair type,scalp
b)
A gym recommends a membership type based on the number and type of fitness clauses
c)
Order total is calculated based on the quantity and price of the items in the customer's shopping cart.
d)
-If customers decide to add insurance, checked bags, or early boarding to their airline tickets, extra fees are added to their order total. <br />
24.
You are developing a cast type to process for visa applications. As part of the How do you configure a case type to achieve the required behavior?
a)
Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of resolved.
b)
Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of resolved and after 48 hours have elapsed
c)
-Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
d)
-Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
25.
A survey is sent to a customer via email.How do you configure a solution to ensure the email includes the case ID for the survey?
a)
-Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
b)
Call a data transform to copy the case ID from pyWorkPage to the email.
c)
-Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
d)
Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.<br /><br />
26.

Which data requirements ensure valid data?(Choose 3)

a)
The data is the correct type.
b)
The data fits the business logic.
c)
The data must be restricted to possible values.
d)
The data is organized in a data type.
e)
-The data is locally sourced.
27.
You need to localize correspondence into a language that is unavailable in the Pega language pack.Which option satisfies the requirement?
a)
-Run the Localization wizard and add translations to Translation.html.
b)
-Leverage translation services SOAP calls and enable records for translation
c)
-Create the Translation rule manually and include the rule in the application ruleset.
d)
Configure a field value record that contains the correspondence text. <br />
28.
Which two tasks can you perform with clipboard tool?
a)
Review the current values of user data, such as the Operator ID and Access Groups
b)
Test decisions on a case by setting property values for a form that has not been submitted
c)
Update the vehicle model on a Vehicle information data page
d)
Update linked properties that reference the Customer data object
29.
. A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.How do you design the report definition to support this requirement?
a)

Select Highest to Lowest sort type for Create Date.

b)
-Select Count in the Summarize column for Create Date.
c)
Make that Create Date the first column in the report.
d)

Add a filter condition where Create Date is greater than the current date.

30.
A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary.Which configuration displays a check box to allow users to select travel insurance only if the itinerary includes a flight?
a)
A visible when condition applied to the check box
b)
A required condition (when rule) that is applied to the Select flight insurance check box.
c)
A disable condition (when rule) that is applied to the Select flight insurance check box.
d)
A disable condition (when rule) that is applied to the section with the flight insurance information.
31.
An on-demand transportation application has a Conversation preference data type. When customers use the application to request a ride, they can specify their conversation preference: whether they would like to talk to their driver or if they would prefer silence. Company stakeholders are interested in analyzing the conversation preference data. How is the Conversation preference data type sourced
a)
-Local system of record
b)
No system of record
c)
External system of record
32.
All managers must be able to view the employee vacation requests report in their manager portal dashboard. Which configuration fulfill the requirement?
a)
-Add a report widget to the portal dashboard. And then click publish.
b)
Add the report to a public category, and then add the out-of-the-box Reports landing page to the portal.
c)
Add a report widget to the portal dashboard. And then click publish to default.
d)
Create a new landing page on the portal with the new report saved in a public category.
33.
Which two components on the case designer can a user design to the MLP release for projet sizing?
a)
MOBILE USER PORTAL
b)
SOR
c)
An approval decision
34.
Which two rules do you localize by using localization wizard?
a)
PARAGRAPH
b)
CORRESPONDENCE FRAGMENTS
c)
Decision Table
d)
Data Page
35.
Which two statements are true about MLP sizing in estimator tool?
a)
MLP sizing leads to precision in the sprint cycle and resource planning.
b)
Creation of case steps is factored into MLP sizing.
c)
Initial estimations are high-level and can be refined during sizing.
36.
Which two statements are true about insights?
a)
Insights transform data querries into sharable visualization.
b)
You can use only preconfigured fields in an insight.
c)
You can edit application data directly in an insight.
d)
Visibility is always shared for insight charts.
37.

During a playback, A stakeholder prefers to group a set of existing actions into a multistep form. Which work item do you create in agile workbench to address this change request?

a)
user story
b)
bug
c)
feedback
d)
status
38.
An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst who joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role. How do you satisfy this security requirement?
a)
Create new Analyst role with required access
b)
Add the analyst to both the author role and the case manager channel interface.
c)
Add the analyst to the Manager role.
d)
Update the Author role to include the required analyst reports.
39.
A customer refund case type requires an auditor to receive an email if the refund is greater than twice the price of the item. Which participant role do you select to configure this requirement.
a)
Configure the email to go to a work queue.
b)
Configure the email to go to a customer.
c)
Configure the email to go to an interested person.
d)
Configure the email to go to an owner.
40.
Which issue do you address by simulating a data source?
a)
An embedded data field needs simulated data for testing a customer creation view.
b)
The product database moves to a new data source accessible by a web service that is not yet configured.
c)
You need to test a save plan for a savable data page that updates the cost of coverage options for insurance policies.
d)
In production, the customer database needs to be taken off-line overnight for scheduled maintenance.
41.
How do you indicate the progress of a case towards resolution?
a)
Update the case status on the appropriate steps.
b)
Design intent-driven user interfaces.
c)
Apply service levels to the assignment steps.
d)
Configure a case notes field to capture progress information.
42.
An online car parts business wants customers to find parts easily. You are asked to implement the following requirement: Customers must select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?
a)
Configure a local data storage of the make, model, and year of the vehicle.
b)
Configure a static list of the make,model, and year vehicles.
c)
Configure a data page to store the make, model, and year data.
d)
Configure a connection to a system of record using the External Database Mapping Wizard.
43.
An airline has the following requirement: A passenger requiring a service animal must document the type of animal, the size of animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal. How do you configure the case life cycle to meet this requirement?
a)
Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed.
b)
Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition.
c)
Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation
d)
Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process.
44.

A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event. If the catering is not requires are given a rental rate quote. If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule an appointment to do menu before they are given a quote.(Choose 2)

a)
Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a selection with the menu preferences and scheduling feature that has a Visible when condition.
b)
Create a check box for customers to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.
c)
Create a process for customers to indicate menu preferences and schedule the menu tasting appointment. Add the process as a case-wide optional action.
d)
Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel process for providing the customer with the rental rate quote.
45.
When a user selects a item in a list,the application displays data about that item. Data is copied to a page property using the copy data from a. After the data has been copied when is the data copied to the property again?
a)
When the item is changed
b)
The next time the property is accessed
c)
Never
d)
The next time the case is opened
46.
Which two statements about data records are true?
a)
Data records define permissible values for data fields.
b)
Data records displayed in drop down list by default.
c)
Data records are displayed in a searchable text field by default.
d)
Data records require external storage
47.
In a credit card payment case type,you want to set the payment amount to the minimum…. How do you set the payment value?
a)
Configure the pySETfielddefaults data transform to set default value.
b)
Configure a field validation on the payment amount.
c)
Configure the payment amount field to reference the minimum amount due.
d)
Configure the payment amount as a calculated field.
48.
Which two configurations when used together,allow you to track updates to field values in your application
a)
Select the field that you want to track
b)
Enable field auditing on case type
c)
Enable field-level auditing on the view that contains the field that you want to track.
d)
Enable field auditing on the Case type landing page.
49.
Which use case describes the function of the Estimator tool?
a)
A stakeholder needs to know the how much time and effort need to build MLP2.
b)
A product owner needs to know how many user stories to create in Agile Workbench for MLP 1.
c)
A tester needs to know how many versions of an application they test for MLP 2.
d)
A business architect needs to know when to prioritize a specific customer Microjourney™ for development.
50.
abc bank corp operates two subsidiaries,GloboBank and LocalBank with different brandings.ABC Bank Corp wants to create a mobile app experience for both users and customer service representative(CSRs) for its Transaction Dispute alliance. Of the following requirements,Which two affect the number of mobile app channels you need to configure?(choose two)
a)
Customers can create only dispute cases, while CSRs can also create fraud report cases.
b)
Mobile apps must support both phones and tablets.
c)
Mobile app color palette is customized for each subsidiary.
d)
The app customizes currency units and date/time format according to the user's locale.
51.
Users must provide values to certain fields before submitting a job application form. Which configuration add asterisks to indicate the mandatory fields on the form?
a)
Use a Validate rule to verify the mandatory fields have a value.
b)
Configure the mandatory fields as Always Required on the form at runtime.
c)
Configure a Disable when condition on the mandatory fields at runtime.
d)
Use an Edit Validate rule to verify if each of the mandatory properties has a value
52.
In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time. Which of the following do you use as the data source for this drop-down list?
a)
A data page
b)
A local list
c)
A data table
d)
A data transform
53.
A reservation process allows customers to reserve a flight , hotel room and rental car as a part of travel. Which configuration displays the select number of checked bags section only if user selects a checkbox?
a)
A visibility condition (when rule) that is applied to the select number of checked bags section.
b)
A required condition (when rule) that is applied to the Select flight insurance check box.
c)
A disable condition (when rule) that is applied to the Select flight insurance check box.
d)
A disable condition (when rule) that is applied to the section with the flight insurance information.
54.
A travel authorization requires approvals from the requestor’s manager, division VP, and possibly an accountant based on the total amount. Which configuration satisfies this requirement?
a)
Cascading approval using an authority matrix
b)
Cascading approval using when rules to identify the assigned user
c)
Cascading approval using the reporting manager
d)
Cascading approval using the workgroup manager
55.
Which two control types allow you to display three balance transfer offers on a form with single control, to prevent the customers from selecting multiple choices.
a)
Drop-down list
b)
Radio buttons
c)
CHECK BOX
d)
BUTTON
56.
Which two items must be provided by the user to add an external data source to a data object?
a)
A data transform to map the application data model to the connector.
b)
The uniform resource identifier that identifies the web service.
c)
The authenticating information, if required by the corresponding service
d)
A simulated data source to test the implementation
57.
You are designing a medical claim case type and haw the following requirement: Method claims must be resolved within 5 days. To meet this requirement you need to set the___________ in the service level to 5 days
a)
deadline
b)
GOAL
c)
URGENCY
d)
Passed Deadline
58.
A case type for voiceover requests includes two tasks: Edit script and record script Which approach fullfills this requirements.
a)
Create two new work queues, one for editors and one for actors.
b)
Create two new work groups in Dev Studio that reference one work queue.
c)
Create one work group for both personas and route to the work group.
59.
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment. The application identifies customer information, such as user ID and locale, upon login. Cases list the last 10 orders placed by the customer, including the order status. Customers can select one of the previous 10 orders as the basis of the current order. Select each piece of information on the left and drag it to the appropriate Clipboard Location.
a)

Current order-system pages Customer info - data pages

Previous order - user pages

b)

Current order- data pages

Customer info - user pages

Previous order - system pages

c)

Current order-system pages

Customer info - user pages

Previous order - data pages

d)

Current order - user pages

Customer info - system pages

Previous order - data pages

60.
A meal delivery service recommends a meal plan based on the number of people in the household and diet restrictions. Which two configurations must be used together to determine the corresponding meal plan?
a)
Configure a decision tree.
b)
Configure a decision table.
c)
Configure an assignment to gather customer information
d)
Configure a decision shape to add a conditional path.
61.
Which requirement demonstrates the need to configure correspondence?
a)
Email the case worker when the insurance claim is routed to their worklist.
b)
Case worker receives a mobile push notification to approve an insurance claim.
c)
Phone a customer for additional information about the case.
d)
Assign a new insurance claim to a case worker to process.
62.
A company often receives multiple IT tickets for the same issue, such as “the office wi-fi is down”. You configure the search duplicate cases. What is the basic condition for search duplicate cases step?
a)
Office location is same
b)
Name of the Submitter is same
c)
Department is same
d)
Issue type is same
63.
Which two statements about data objects are true? (Choose Two)
a)
A data object created in App Studio creates a data type in Dev Studio.
b)
Data objects can reuse assets from an existing data object through inheritance.
c)
Data objects are sourced from an external system of record.
d)
A draft data object references a data type
64.
An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter, and 1 represents a number. Which two distinct configurations ensure that a user provides a valid postal code? (Choose Two)
a)
Configure the postal code field as a text property with a required input field
b)
Configure an edit validate rule to test that the entered postal code conforms to the required pattern.
c)
Configure a drop-down control to select the postal code based on the specified city and province.
d)
Configure a validate rule to test that the entered postal code conforms to the required pattern.
65.
A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below the threshold, the applicant must identify a cosigner. Select the two configuration options that follow best practices to meet the requirement. (Choose Two)
a)
Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to a step to enter cosigner information or complete the process
b)
Design a user view with an annual salary field and a data relationship for cosigner information. Use a visibility condition to display the cosigner information when the salary is below the threshold.
c)
Design a user view with an annual salary field. Create an optional action to collect information about the cosigner and assign the action to the appropriate stage.
d)
Create an assignment step for a loan officer to review the applicant"™s annual salary and determine if a cosigner is necessary.
66.
When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customer with platinum credit card automatically skip the process. What task do you perform to implement this requirement?
a)
Add a custom condition to start the process by testing the card type.
b)
Add a validation condition to the card type for continued processing.
c)
Add a card type true/false field to a user view.
d)
Add an Approve/Reject step to test the card type.
67.
A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches, based on the customer inputs, a decision table presents the customer with a recommendation. Which two configurations do you use together to build the decision table? (Choose Two)
a)
Create two columns, one for the number of bedrooms and one for whether the customer is moving heavy furniture.
b)
Create a column for the recommended moving vehicle.
c)
Create rows for the recommended moving vehicle.
d)
Create two rows, one for the number of bedrooms and one for whether the customer is moving heavy furniture
68.
An Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify duplicate maintenance requests from the same address. Which two configurations, when used together on the Search duplicate cases step, achieve this goal? (Choose Two)
a)
Configure the request type as a weighted condition.
b)
Configure the apartment address as a basic condition.
c)
Configure the apartment address as a weighted condition.
d)
Configure the tenant name as a basic condition.
69.
How do you guide users through an application form without requiring user training?
a)
Add the corresponding step to an appropriate stage.
b)
Send a notification to the assigned user.
c)
Add an optional action to the case to explain the task.
d)
Add an instruction to the assignment.
70.
Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you implement this requirement?
a)
Add an Approve/Reject step and enable email and mobile approval.
b)
Add an Approve/Reject step and enable email notifications on the case type.
c)
Add an Approve/Reject step and a Send Email step.
d)
Add an Approve/Reject step with mobile approval enabled and a Send Email step.
71.
An internet provider has a quiz that gives customers a recommended internet speed based on their typical internet use. The questions differ based on the selections that the customer makes, for example, whether they are seeking a recommendation for a residence or a business. Once the customer completes the quiz, how do you determine the recommended internet speed?
a)
Configure a decision tree
b)
Configure a decision table
c)
Configure a process with multiple decision shapes
d)
Configure a view with the quiz questions
72.
Which studio do you use to configure a service level agreement (SLA) with a passed deadline?
a)
Dev Studio
b)
Admin Studio
c)
App Studio
73.
Which two statements are true about styling controls in App Studio? (Choose Two)
a)
Developers can configure a text input control to change the background when users click on the control.
b)
Developers can configure a Date Time control to display as a text field, drop-down list, or calendar control.
c)
Developers must create a new style format to apply styling to an out-of-the-box button control.
d)
Developers can configure a link control to change the border color when users hover over the control.
74.
An order form provides four options from which customers select one option. According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose Two)
a)
Dropdown
b)
Radio
c)
CHECKBOX
d)
BUTTON
75.
A retail store wants an application to process a new customer loyalty account. The customer enters their contact information, including name, email, phone number, and address information is displayed in a data relationship.What type of data relationship do you create?
a)
A Data reference field
b)
A Case reference field
c)
A Query field
d)
An Embedded data field
76.
How do you enable field-level auditing for properties?
a)
Enable field-level auditing for the case type.
b)
On property window
c)
Enable field-level auditing for the Process type.
77.
Which two use cases are supported by configuring a mobile channel in App Studio? (Choose Two)
a)
Enabled Left swipe
b)
Lock the application after 20 minutes of inactivity.
c)
Grant access to the application for a specific user
d)
Set the width of an application icon to 180x180 pixels.
78.
Which statement most accurately describes the use of Pega Mobile Preview?
a)
Pega Mobile Preview models a typical user interaction to scenario test a mobile app.
b)
Pega Mobile Preview simulates user loads to test mobile app performance.
c)
Pega Mobile Preview allows you to run a Pega application on a mobile device.
d)
Pega Mobile Preview allows you to configure the application user interface.
79.
During a playback session, a stakeholder notices that a drop-down list is missing one of the required options. Which work item do you create in Agile Workbench to address this issue?
a)
Bug
b)
Feedback
c)
User Story
d)
Status
80.

In the answer type identify the type of data measured in each report. Report:-

1:-The number of customer support request cases created per week.

2:-Average duration and timeliness per assignment.

3:-Top 10 merchants with highest percentage of fraud cases

4:-Total customer enquiry cases per state per product line.

a)

1:-Business Data

2:- Process Data

3:-Business Data

4:- Process Data

b)

1:-Business Data

2:- Business Data

3:-Process Data

4:- Process Data

c)

1:-Process Data

2:-Process Data

3:-Business Data

4:- Business Data

d)

1:-Process Data

2:-Process Data

3:-Business Data

4:- Process Data

81.

A help desk ticket case type is defined as below: If the Process ticket step is configured to set the status to Pending-Triage, When is the case status of the case set Pending-Triage?

a)
When the process ticket step starts
b)
When the process ticket step completes
c)
When the Enter Ticket Details step completes
d)
When the Triage stage starts
82.

Drag and drop the Scenario in the best fit attack method. Scenario

1:- A hacker makes attempts to crack a user password by entering all possible combinations.

2:-A hacker compares each hash against a list of hashed passwords to find a match that cracks a user password.

3:-A hacker uses a word list of common terms to crack a user password.

a)

Attack Method

1:- Rainbow Table Attack

2:- Brute-Force Attack

3:-Dictionary Attack

b)

Attack Method

1:-Dictionary Attack

2:- Brute-Force Attack

3:-Rainbow Table Attack

c)

Attack Method

1:- Brute-Force Attack

2:- Rainbow Table Attack

3:-Dictionary Attack

83.

.Application versioning question.

Scenario 1:- You need to update a decision table to correct one of the expected results

2:- You need to add new options and processing behavior to a cancellation process.

3:- You need to add a case type to provide a new Microjourney to users.

a)

Version 1:-Patch

Version 2:- Minor

Version

3:-Major Version

b)

Version 1:- Minor

Version 2:- Patch

Version 3:-Major Version

c)

Version 1:- Major

Version 2:- Patch

Version 3:-Minor Version

d)

Version 1:- Major

Version 2:- Minor

Version 3:- Patch Version

84.

In the Answer Area, select the appropriate configuration type for each use case.

Use Case

1:-Customers are asked a series of questions about their design preferences and are presented with a set of recommended products.

2:- Research grants are screened by the Grant department, reviewed by functional experts, and approved by the Finance team.

3:- Requests to rent company office equipment require approval from the Facilities manager or IT manager.

a)

Configuration:

1:- Decision Table

2:- Neither decision Table nor Decision tree

3:- Neither decision Table nor Decision tree

b)

Configuration:

1:- Neither decision Table nor Decision tree

2:- Decision Table

3:- Neither decision Table nor Decision tree

c)

Configuration:

1:- Neither decision Table nor Decision tree

2:- Neither decision Table nor Decision tree

3:- Decision Table

85.

In the Answer Area, select the appropriate configuration type for each use case Process Step Description

1:- A user enters information for an IT request.

2:- The system evaluates the request type to determine the next step

3:-A manager determines whether an expense report proceeds or is rejected.

4:-The system notifies the user of the case status by email.

a)

Process Step:-

1:-Collect Information

2:- Approval

3:-Decision

4:-Automation

b)

Process Step:- 1:Automation

2:- Approval

3:-Decision

4:-Collect Information

c)

Process Step:-

1:Collect Information

2:- Decision

3:-Approval

4:-Automation

d)

Process Step:-

1:Collect Information

2:-Automation

3:-Approval

4:-Decision

86.
While running a process, you notice that a read only field on a form contains a value.Which tool allows you to determine if a declare expression was used to calculate the value?
a)
Declarative network
b)
The Tracer
c)
Clipboard tool
d)
Live UI
87.

Select each security implementation on the left and drag it to the corresponding security policies.

Implementation:-

1: Stop or slow a brute-force attack by enforcing a waiting period after three failed attempts.

2:-A user is required to verify their identity with a one-time password sent by SMS text message.

3:-Stop or slow a brute-force attack by enforcing a challenge-response test upon authentication failure.

a)

Security Policies:-

1:- Lookout Policies;

2:-Multi-factor authentication Policies ;

3:CAPTCHA Policies

b)

Security Policies:-

1:-CAPTCHA Policies

2:-Multi-factor authentication Policies ;

3:Lookout Policies;

c)

Security Policies:-

1:- Lookout Policies;

2:-CAPTCHA Policies

3:Multi-factor authentication Policies ;

d)

Security Policies:-

1:- Multi-factor authentication Policies ;

2:Lookout Policies;

3:CAPTCHA Policies

88.
You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source. What other information do you need to configure the external data source?
a)
The name of the database where the source data is stored
b)
The data views using the external data source
c)
A plan for mapping the data and REST response fields
d)
-A backup endpoint URL if the configured URL refuses to connect.
89.
Identify the two requirements that are satisfied by using a data transform?
a)
Display the same data on multiple user views.
b)
-Copy an existing order to a new case.
c)
Convert integer data to text data
d)
Validate the format of a property value
90.
You are developing a case type that processes scholarship applications. Scholarship applications advance based on the standardized test scores of the applicants. A decision shape directs the process flow. You want to test whether the process flows correctly, but you have not fully configured the user interface so that applicants can enter their standardized test scores.How do you test that the process flows correctly based on the decision?
a)
Use the Run Rule window to create a unit test to evaluate the flow rule
b)
Use a declare expression to set a value for the standardized test score field.
c)
Use Live UI to see how the case processes and if an error occurs.
d)
Use the Clipboard tool to set a value for the standardized test score field.
91.
Which source do you select for a data page that contains the details of a single record for a data type?
a)
Connector
b)
Report definition
c)
-Lookup
d)
-Data transform
92.
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the manager's employees and their hire dates. How do you support this request?
a)
Summarize the manager column
b)
Sort the manager column
c)
Filter the manager column
d)
Group the manager column
e)
Group the column manager
93.

A Data Page holds Product Information. The data page reloads if older than field is set to 15. The data page created 06:12. 06:20 the user requests product 06:42 the user requests product information.When is data reloaded?

a)

06:12

b)

06:10

c)

06:20

d)

06:42

94.
In which three situations can you use a data transform? (Choose Three)
a)
To copy the first and last nameproperties into a single property value
b)
To set default values for a case
c)
To display the destination value as the location value
d)
To create the dependent property aftercase creation
95.
An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages: Account ID and password. Customer contact information. A list of open orders with status of each order How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
a)
Add a set of optional actions to the case workflow.
b)
Add an alternate stage to the case life
c)
Add an optional process to the case cycle workflow.
d)
Add a button for each profile page to each assignment.
96.
In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss. Depending on circumstances, some claims are investigated for potential fraud in parallel to the actual claim process.Which two entities would you model as case type? (Choose two.)
a)
Fraud investigation
b)
Claim
c)
Customer
d)
Items of loss
97.
You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?
a)
-Group the Employee Name and Office columns.
b)
Summarize the case ID column.
c)
Group the Employee Name column.
d)
Summarize the Employee Name and Manager Name columns
98.
99.An organization has two lines of business selling books for children and reselling college textbooks. The division selling books for children can use the same basic user interface (UI) as the division reselling textbooks with the exception of the payment methods. How do you apply the Situational Layer Cake TM in this scenario?
a)
Place the Ul rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules.
b)
Place the Ul rules in the base layer, and create a new layer for the payment rules for both lines of business.
c)
Place the Ul rules in the base layer, and create a parallel base layer for the payments rules.
d)
Place the Ul rules in the base layer, and create a new layer for the payment rule for each division
99.

100.A transaction dispute case type allows customers to dispute a bank card transaction for one of the three reasons:

● Stolen card

● Duplicate charge

● Fulfillement error

Most disputes for the stolen cards occur at two vendors, MegaMart and MaxValu. The fraud analyst requests a report that displays stolen card disputes meeting the foll thresholds:

● USD 25 or more at MaxValu

● USD 50 or more at MegaMart

Given the following filter conditions,which logic statement returns the correct subset of transaction disputes?

F1 Vendor = ‘MaxValu’

F2 Vendor = ‘MegaMart’

F3 Amount >= 25

F4 Amount >= 50

F5 Dispute type = ‘Stolen card’

a)
A. ((F1 AND F3) OR (F2 AND F4)) AND F5
b)
B. F1 AND F2 AND F3 AND F4 AND F5
c)
C. (F1 AND F3) OR (F2 AND F4) AND F5
d)
D. (F1 AND F3) OR (F2 AND F4) OR F5
100.

Match each use case to the appropriate configuration

Use Case:-

1:-Item Quantity and pricing must be captured at the time an order is placed and do not update when the case is accessed later.

2:-Customers must see all the available mortgage options, but only the selected options are recoded as a part of the case.

3:-Flight status and information remain current each time a customer accesses their reservation.

a)

1:- Configure a property to copy data from a data page.

2:-Configure a UI control to source data from a data page.

3:-Configure a property to refer data from a data page.

b)

1:- Configure a UI control to source data from a data page.

2:-Configure a property to copy data from a data page

3:-Configure a property to refer data from a data page.

c)

1:- Configure a UI control to source data from a data page.

2:-Configure a property to refer data from a data page.

3:--Configure a property to copy data from a data page

d)

1:- Configure a property to copy data from a data page

2:-Configure a property to refer data from a data page.

3:-Configure a UI control to source data from a data page.