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Bus Tech chapter 12

Total questions: 23

Worksheet time: 12mins

Name
Class
Date
1.

what is an office correspondence?

a)

any written, typewritten or digital communication

b)

any oral communication

c)

communication exchanged without addresses

d)

platform for travelling among people

2.

office correspondence may come in the following forms except

a)

post card

b)

text message

c)

electronic mail

d)

thinking

3.

one of these is not a function of office correspondence

a)

serves as a notice to the office personnel

b)

serves as a notice to the individual person

c)

serves as a joy to the employee in the department

d)

serves an instruction in the department

4.

The picture above is an example of

a)

alphabetical filing

b)

geographical filing

c)

electronic filing

d)

chronological filing

5.

what would not happen if office correspondence were gone?

a)

there will be lack of better communication

b)

sending and receiving messages will be fast

c)

it will be difficult to apply for a job

d)

messages would not be sent or received

6.

which of the following names should come first in alphabetical filing

a)

Dayo

b)

Tayo

c)

Mayo

d)

Kayo

7.

which of the following is not a correspondence book

a)

mail inward book

b)

mail outward book

c)

postage book

d)

a journal

8.

The first procedure for handling incoming mails

a)

receiving the mail

b)

sorting the mail

c)

opening the mail

d)

stamping the mail

9.

The first procedure for handling an outgoing mail is

a)

weighing the mail

b)

despatch of mail

c)

collection of mails

d)

sorting the mail

10.

The picture above is a

a)

cabinet

b)

cupboard

c)

shelf

d)

drawer

11.

In nature of business letter, "has business ambience" means ....

a)

special terminologies

b)

has business atmosphere

c)

has goals

d)

reader focused

12.

In nature of business letter, "Uses lexicons related to business practice" means ....

a)

reader-focused

b)

field-related vocabularies

c)

has goals

d)

special terminologies

13.

what is the best meet components of body letter "to confirm a telephone call" ....

a)

with reference to ...........

b)

further to our telephone conversation ............

c)

i am please to confirm that ........

d)

please find attach .........

14.

What is the right sequence for business offer writing?

a)

salutation - thanking and stating the reference - informing terms and conditions - ending

b)

thanking and stating the reference - informing terms and conditions - salutation - ending

c)

salutation - informing terms and conditions - thanking and stating the reference - ending

d)

thanking and stating the reference -salutation - informing terms and conditions - ending

15.

Business correspondence means the exchange of information in a written format for the process of business activities.

a)

TRUE

b)

FALSE

16.

Which of the following is not the key characteristic in business correspondence?

a)

written communication

b)

spoken communication

c)

business English

d)

formal language

17.

Which of the following is not the major type of business correspondence?

a)

business letter

b)

telephone conversation

c)

business email

d)

business memo

18.

The correspondence between individuals from different organizations or companies.

a)

External Correspondence

b)

Internal Correspondence

19.
a)

fax

b)

email

20.
a)

email

b)

memo

21.
a)

profile

b)

CV/Resume

22.
a)

letter

b)

email

23.
a)

memo

b)

email