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Orientation 4th-6th April' 22

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

IHG's history dates back to which year?

a)

1777

b)

1983

c)

2000

d)

2004

2.

How many brands does IHG have?

a)

16

b)

18

c)

17

d)

47

3.

What does EMEAA stand for?

a)

Europe, Middle East, Australia and Asia

b)

Europe, Middle-Eastern-Asia and Antarctica

c)

Europe, Middle East, Asia and Africa

d)

Europe, Middle East, Africa and Austria

4.

What is IHG's purpose?

a)

Providing True Service for everyone

b)

Providing True Hospitality for Good

c)

Providing True Hospitality for everyone

d)

Providing True Service for good

5.

IHG Winning Ways values consist of...

a)

Share, Care, Joy, Never Lie & Respect

b)

We don't have winnings values

c)

Don't Do The Wrong Thing, Aim Higher, Celebrate Everything, Work Together

d)

Do the Right Thing, Show We Care, Aim Higher, Celebrate Difference & Work Better Together

6.

Can I wear a flashy wrist watch to work?

a)

True

b)

False

7.

We should answer the phone within 5 rings?

a)

True

b)

False

8.

True Hospitality consists of...

a)

True Attitude

b)

True Confidence

c)

True Listening

d)

True Responsiveness

e)

All of the above

9.

Crowne Plaza's brand promise is..

a)

Dare To Connect

b)

Smile for everyone

c)

Living the Luxury Life

10.

D.A.R.E represents..

a)

Dare To Make The First Move

b)

Adapt To The Moment

c)

Relate To Business Needs

d)

Enable Quality Downtime

e)

All of the above