WorksheetsCustomer First - VF Cash Training Quiz
Total questions: 10
Worksheet time: 4mins
Can I reverse transactions if wrongly purchased on Starlife travel companion STC?
Yes
No
Will STC insurance cover motorcycles and planes?
No
Yes
What are the eligible ages for the StarLife Insurance?
18 - 60 years
18 - 75 Years
What can I do to make a claim in an instance of death or accident on the STC service?
No claim form is required to be completed.
A completed claim form with the following: Certificate of death, legal proof of death, police report and evidence by qualified medical doctor.
What are the available payment plans on PaySS?
Equal Monthly Instalments (EMI) of 6, 9 or 12
Equal Monthly Instalments (EMI) of 3, 6, 9 or 12
What happens if I fail to complete payment by the agreed date on Payss?
You will be refunded your collected payment to your wallet less a 10% charge
You will be refunded your collected payment to your wallet in full
The following are transactions you can use the overdraft to complete:
Data purchase
Airtime purchase
Cash out charges
C2B
- Pay Bill- Vodafone, exclude device micro payment
- Pay Bill- Other
- Utilities
- Buy Goods
- Generate voucher (charges)- online transactions
True
False
which one of the following answers is correct to provide as an additional document needed for a tier 2 upgrade?
Bank statement, Utility Bill, Tenancy agreement, Reference letter from an employer tax clearance certificate
Bank statement, constitution, birth certificate, transaction statement and TIN
With Self reversal, is it possible to initiate a reversal on a transaction wrongly done on *110#?
Yes! the money will be held if available on the recipient account, for a reversal to be done
Yes! the money will be held if not available on the recipient account, for a reversal to be done
How do I know I qualify for Ready cash?
You must be at least 18 years to apply and being with Vodafone for at least 6 months and active on Vodafone cash for at least 3 months
You must be at least 18 years to apply and being with Vodafone for at least 6 months and active on Vodafone cash for at least 4 months
