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WorksheetsUnderstanding emails!
Total questions: 14
Worksheet time: 14mins
What is this?
Information
An invitation.
A request to do something.
What will do you next for the client?
I will not do anything. It’s just information that the client already knew about the potential hiccups.
I will continue to do my prioritized tasks because the potential hiccups have been handled.
I will sum up any issues that might occur and some suggestions to handle them, and then get back to the client.
Do you need to prepare an action item to respond to this message?
Yes
No
This was sent by the developers of EdApps. What did they do here?
They wanted to touch base with you to let you continue to go with EdApps.
They informed you that they wanted to know about your experience using EdApps so far.
What did the EdApps developers want here?
To ask for your suggestions.
To ask for your confirmation.
What will you do next to respond to the EdApps developers?
I will thank them because they extend the trial to use EdApps so I can continue to test it.
I will discuss this with my team and get back to them to give the confirmation.
What does the client send you?
It’s a request to do a demo in a week.
It’s information that the demo will be held in a week.
What will you do next?
I’ll prepare the demo and ask for confirmation from the client about when to do the demo.
I’ll give confirmation that I will attend the demo.
Do you need to do something?
Yes
No
What is the sender’s intention here?
They want to give you information.
They need your action.
What is the sender’s intention here?
They want to give you information.
They need your action.
What will you do next for the client?
I won’t do anything because it’s just information.
I will update my team about the spreadsheet and determine the list of criteria.
I will update the spreadsheet based on the client's request and inform the client after that.
What is the sender’s intention here?
They need your action.
They want to give you information.
Do you need to do something?
No. It’s just a suggestion from the client.
Yes. I will send the updates anytime tomorrow.
Yes. I will send the updates at 9 AM tomorrow.
