A dictionary provides just a list of words

A cheque is usually crossed in order to

A thesaurus provides many list of alternative meanings

The internet provides limited information

A telephone caller is phone in his bank at 11:00 a.m. The greeting he should hear is

What questions would an interviewer ask

What are the main areas of labor laws

The best way to respond at the end of an interview is to say

The main advantage of the alphabetical filing system is that it is ______

The department of Justice would be indexed as

Geographical filing is used to store records ______

Subject filing is used to store records

Many large organizations store files ____because the system can be expanded easily.

This is an example of a

This is an example of a

This is an example of a

A ____ remind you what needs doing

Small businesses will hold a lot of records

Which of the following services s a function performed by the general office

Employees in a large organization are most likely to have

The term 'span of control' refers to the

You are a clerk in a small organization and you are accountable to your supervisor who is the secretary. You feel that some improvements can be made in the filing system. Which of the following would be the most appropriate step for you to take

An application for the position of dispatch clerk was addressed to a company. To whom should the mail clerk forward this application

In which of the following situations with the relationship between employees be described as 'vertical'

The major difference between an operator-assisted call and a directed call is

A caller to a business asked to speak to a manager only. What type of call should the operator make

A small package containing important documents is to be mailed to Canada from the Caribbean island. Which of the following postal services would be most suitable

In an office where large quantities of printed materials have to be cut to size, it would be most useful to have access to a

Which of the following is Not an example of a fringe benefit

Which of the following services would usually be offered to customers who have fixed deposit accounts at a commercial Bank

1. Permission to write checks on the accounts

2. withdrawals on demand with interest card

3. Higher interest rate than that offered on savings account

Which of the following guidelines should be followed by the interviewee during a job interview

1. Be pleasant and alert

2. Be confident when answering questions

3. Maintain minimal eye contact with the interviewer

Which of the following is NOT always a requirement of a letter application

What should I clear do if the number of items being delivered is less than that shown on the delivery note

It is no 3 months since I graduate applied for a job at the large firm. The graduate received only a letter of acknowledgment. What action should The graduate take to indicate that he/she is interested in the job

A large office space with many employees working in the same area is referred to as

The term cross-referencing refers to the document that are filed

Which of the following employees is responsible for receiving and relaying messages and make an appointment

Which of the following would be more suitable for storing inactive soft copies of files

Which of the following systems would a reception is used to record information about visitors to a farm

Credit cards are used instead of cash when traveling a board because they

In a meeting the role of a proxy is to

Which of the following terms is used to describe a committee which has been set up to deal with specific matter

Files which are no longer in use and placed in storage are referred to as

You are a receptionist on your employer has asked you to cancel his appointment with an important client

What is the MOST suitable action to take

Within a meeting context, a proposal that action being taken is known as

At the annual general meeting of Veronica enterprises, and equal number of votes were cash for and against emotion. What action should the chairperson take to break

Which of the following can be used as a reminder system in an organization

1. Appointment books

2. Tickler files

3. Diaries

Your empire wishes to hold a meeting in the staff room on 18 June 8:00 a.m. which of the following documents should be prepared and distributed prior to the meeting

One of the Most important functions of the human resource department is

In which of the following situation is cross-referencing not needed

An executive is on a business trip in another Caribbean territory and urgently requires additional money. The BEST way to send money to him or her is by

The science of fitting the workplace to meet the needs of employees is known as

Which of the following would have a MAJOR effect on labor turnover

Which of the following BEST describe the purpose of petty cash fund?

In a cash book, all monies received are indicated as a

The human resource clerk has been asked to review a list of job applicants and to select those who meet the necessary requirement for a job. This process is referred to as

The use of a perpetual inventory system in a large department store enables