WorksheetsPrinciples: Communication
Total questions: 31
Worksheet time: 23mins
Which of the following is NOT a basic element of communication?
Sender
Message
Thought process
Receiver
In the Transactional Model of Communication, which of the following overlaps to show how the similarities in the communicators can have an impact on the delivery of a message?
Noise
Experience
Feedback
Communicators
Which of the following is NOT a step in the communication process?
Prioritizing
Thinking
Encoding
Transmitting
In the Shannon-Weaver Model, loud sounds and distractions that interfere with the reception of a message are referred to as ...
Channels
Noise
Receptors
Feedback
Which of the following is a linear model of communication that is the model used for public speaking, persuasion and propaganda
Shannon-Weaver Model
Berlo’s SMCR Model
Interactive Model
Aristotle’s Model
Which of the following is NOT a communication style?
Passive-assertive
Passive-aggressive
Passive
Assertive
Which of the following communication styles includes the desire to avoid conflict but still tries to manipulate the situation so the outcome is in their favor?
Passive-assertive
Passive-aggressive
Passive
Assertive
Which of the following communication styles can involve manipulation or intimidation to achieve an end goal?
Passive-assertive
Passive-aggressive
Passive
Assertive
Which of the following refers to the way a message is conveyed?
Paraphrase
Personality
Communication style
Communication model
Which of the following types of listening commonly occurs in informal settings such as with friends?
Passive listening
Active listening
Secondhand listening
Casual listening
Which of the following types of listening occurs in a more formal setting?
Passive listening
Active listening
Secondhand listening
Casual listening
Which of the following is NOT a part of the listening process?
Receiving
Understanding
Focusing
Responding
The first step in the listening process is …
Receiving
Remembering
Evaluating
Understanding
Responding
The second step in the listening process is …
Receiving
Remembering
Evaluating
Understanding
Responding
The third step in the listening process is …
Receiving
Remembering
Evaluating
Understanding
Responding
The fourth step in the listening process is …
Receiving
Remembering
Evaluating
Understanding
Responding
The fifth step in the listening process is …
Receiving
Remembering
Evaluating
Understanding
Responding
Which of the following is the process the listener takes to assess the information received from the speaker?
Receiving
Evaluating
Understanding
Providing Feedback
Which of the following is NOT true about the use of humor?
Humor is encouraged in all situations
Humor allows for a more friendly approach
Humor is discouraged in certain situation
Which of the following is NOT a component of paralinguistic?
Tone
Pitch
Inflection
Facial expressions
Which of the following is NOT an example of non-verbal communication?
Eye contact
Facial expressions
Listening
Gestures
Using open body language helps send which kind of message?
Positive
Negative
Aggressive
Passive
Facial expressions do NOT aid in which of the following?
Setting the tone of the conversation
Providing feedback
Providing clues of audience comprehension
Breaking through the stress in the room
Which of the following is NOT a tip for communication in the workplace?
Check grammar and spelling in written documents
Be very casual in workplace communication
Proofread all written communications
Keep criticism constructive and positive
Which of the following is the exchange of thoughts, opinions or information by speech, writing or behavior?
Communication
Discussion
Transmission
Research
Which of the following involves selecting the appropriate channel of communication for the message delivery?
Decoding
Transmitting
Encoding
Listening
Hannah is giving a presentation to the class about the importance of eating healthy.
The rest of the class are sitting at their desks while she is presenting her topic. Hannah’s distance in relation to her classmates is known as which of the following?
Paralinguistic
Proximity
Inflection
Orientation
Chris and Susan are discussing their plans for the football game tomorrow night over the telephone.
Which of the following would the telephone be considered in the scenario?
Information source
Channel
Message
Receiver
Which of the following models of communication can be applied to the communication process which takes place between humans and machines?
Shannon-Weaver Model
Aristotle Model
Interactive Model
Transactional Model
Stephen and Joe are eating lunch together in the cafeteria.
Joe asked Stephen how he did on his algebra test.
Stephen answering Joe’s question is an example of which of the following?
Feedback
Noise
Message
Receiver
Which of the following are the two types of listening?
Assertive and Selective
Assertive and Passive
Active and Selective
Active and Passive
