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Worksheets

pelatihan GTA

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Communication is defined as: the exchange of information, feelings, thoughts, or ideas.

a)

True

b)

False

2.

One element of communication includes:

a)

sender

b)

smiling face

c)

deaf person

3.

Communication involves the following elements:

a)

sender

b)

message

c)

receiver

d)

feedback

e)

all the above

4.

Which of the following is an example of a rule for effective communication:

a)

The message must be clear

b)

Sender must deliver the message clearly and concisely

c)

Receiver must be able to hear and receive the message

d)

all the above

5.

Touch is a form of communication we talked about in class?

a)

True

b)

False

6.

Which of the following is a barrier to communication?

a)

Deafness

b)

Blind

c)

Aphasia

d)

All the above

7.

Claudia goes to the doctor's office with her 12 year old daughter. Claudia speaks only German. Her daughter speaks German and English. The doctor needs to explain, to Claudia, how to take her new medicine. Which of the following is the best intervention for the doctor to use in order to communicate this information with Claudia?

a)

use written material

b)

use a picture board

c)

use a licensed medical interpreter

d)

use her daughter to relay the information

8.

Choose ALL the appropriate ways to overcome the communication barrier of a person with aphasia/speech impediment:

a)

encourage them to take their time

b)

ask short answer questions

c)

speak slowly and clearly

d)

use braille

9.

Choose ALL the interventions you would use in order to communicate with a patient who is deaf:

a)

use writing material

b)

use sign language

c)

use braille

d)

face them so they can read your lips

10.

In some cultures it't not acceptable to look another person in the eyes. They consider it rude.

a)

True

b)

False

11.

It's important when you're communicating with someone to not send mixed messages. A mixed message is when your words say one thing but, your body language says another:

a)

True

b)

False

12.

Active listening involves:

a)

asking questions

b)

repeating back what the other person said

c)

making eye contact

d)

all the above

13.

When communicating with someone whose in a psychological crisis it's important to:

a)

not tell them they're wrong

b)

remain professional and calm

c)

avoid arguing with them

d)

all the above

14.

Communication involves conveying a message from one person to another through:

a)

writing

b)

speech

c)

tone of voice

d)

all the above

15.

Effective communication involves:

a)

speaking

b)

listening

c)

facial expressions

d)

all the above

16.

Assertive speakers are those who share honest expressions of his/her own feelings, needs and wants while respecting those of others:

a)

True

b)

False

17.

Examples of effective listening skills include:

a)

eye contact

b)

facing the person who's speaking

c)

asking questions

d)

all the above

18.

Which of the following are examples of poor listening skills: (choose all that apply)

a)

looking at the floor while someone is speaking to you

b)

texting on your phone

c)

making eye contact

d)

asking questions

19.

Effective communication skills are only important now, while your in school:

a)

True

b)

False

20.

Understanding and developing effective communication skills is helpful now, as a student, and will be helpful later in life:

a)

True

b)

False