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Unit 1 and 2 Quiz

Total questions: 52

Worksheet time: 37mins

Name
Class
Date
1.

The marketing function called distribution includes radio and television commercials.

a)

True

b)

False

2.

Determining how and where a product will be distributed is a function of distribution utility.

a)

True

b)

False

3.

Customer profiles can affect product packaging.

a)

True

b)

False

4.

In marketing CRM stands for creativity, recourses, and management.

a)

True

b)

False

5.

Market segmentation is the process of classifying customers by their needs and wants.

a)

True

b)

False

6.

Displaying Christmas items after Thanksgiving is a function of place utility.

a)

True

b)

False

7.

Developing, maintaining, and improving a product is the function of information management.

a)

True

b)

False

8.

Having no market plan is okay when you have a really neat product.

a)

True

b)

False

9.

Target marketing means coordinating all marketing decisions in order to reach a specific population.

a)

True

b)

False

10.

Identifying target markets the and marketing mix is a marketing plan.

a)

True

b)

Ffalse

11.

In marketing terms, who is the person that buys a product?

a)

retailer

b)

consumer

c)

purchaser

d)

customer

12.

What is the term for data describing a group's personal characteristics, life-styles, attitudes and location?

a)

marketing plan

b)

customer profile

c)

marketing mix

d)

utility

13.

Sephora sells cosmetics by catalog as well as over the Internet. This is an example of what utility?

a)

form

b)

time

c)

place

d)

promotion

14.

The new trend towards fitness and health has led to sleeker, glossier covers on health magazines. In marketing terms this function is called?

a)

distribution

b)

pricing

c)

selling

d)

promotion

15.

By accepting credit cards and personal checks for his products, Ed's Deli started to make a larger profit. What utility was increased?

a)

possession

b)

form

c)

time

d)

selling

16.

Marketing decisions concerning creation and presentation of a product

(a)  

17.

Marketing decisions about how to inform the public about a product

(a)  

18.

Adding value to a product by explaining its features and benefits

(a)  

19.

Formal, written document directing activities for a specific time period

(a)  

20.

Identifies target markets and sets marketing mix choices

(a)  

21.

Adding value to a product

(a)  

22.

Making a product available at a time convenient for the customer

(a)  

23.

To be profitable, a business works to meet the needs and wants of customers

(a)  

24.

A series of tasks performed for a customer

(a)  

25.

A specific group identified for a market

(a)  

26.

By agreeing to fill out a survey at the mall, Joan and Trish were taking part in a(n) (a)   .

27.

Surf City USA decided to open a new store beside Blue Water Outfitters. This is an example of (a)   marketing.

28.

Separating a population into smaller groups of potential customers with similar characteristics is called

market (a)   .

29.

According to the text, marketing is an umbrella term that includes ____________________ activities and has

____________________ functions.

(a)  

30.

Before going on vacation Mr. and Mrs. Smyth purchased airline tickets and a new wardrobe. New wardrobe is

an example of ____________________. Airline tickets are an example of ____________________.

(a)  

31.

Pamela is responsible for deciding how and where to store her company's product before it is sent to retail

stores. Pamela performs a marketing function called (a)   .

32.

(a)   is a company's percentage of total sales volume generated by itself and all competing companies

33.

In the marketing mix, (a)   refers to decisions about advertising and publicity.

34.

Doctor Johnson sees his dental patients from 8 a.m. to 1 p.m. and from 2 p.m. until 7 p.m. Tuesday through

Saturday. These hours increase the (a)   utility of Dr. Johnson's dental practice.

35.

The group known as Generation Y are savvy purchasers and skeptical consumers.

a)

True

b)

False

36.

Internal strategies revolve around three Cs, company, customers, caring, of marketing.

a)

True

b)

False

37.

When doing a customer analysis, studying peoples habits is a good source of information.

a)

True

b)

False

38.

MasterCard found that by increasing security measures online purchasing increased.

a)

True

b)

False

39.

An economy in recession poses a threat to nearly all companies.

a)

True

b)

False

40.

According to the law, telemarketing agents are allowed to call anyone anytime.

a)

True

b)

False

41.

Illegal dumping in marketing terms is an environmental issue.

a)

True

b)

False

42.

Large companies will usually use a five-year marketing plan.

a)

True

b)

False

43.

A market strategy is an expectation that reflects a plan's objectives.

a)

True

b)

False

44.

Good marketing relies on good plans.

a)

True

b)

False

45.

SWOT analysis and environmental scan are found in what part of a market plan?

a)

executive summary

b)

objectives

c)

appendix

d)

competition registry

46.

Marketers who produce and distribute products that are necessities such as food, shelter and clothing are interested in consumer's __________

a)

income tax

b)

discretionary income

c)

disposable income

d)

gender

47.

What is the value that a nation gains by selling what it produces most efficiently?

a)

trade deficit

b)

foreign direct investment

c)

comparative advantage

d)

balance of trade

48.

The advantage a company has over its competition is referred to as ____________.

a)

marketing mix

b)

marketing strategy

c)

key point of difference

d)

goals and objectives

49.

When a country has natural resources or talents that allow it to produce an item at the lowest cost possible, it is called what?

a)

absolute advantage

b)

embargo

c)

protectionism

d)

comparative advantage

50.

A(n) (a)   evaluates a company's marketing objectives, strategies, budgets, organization, and performance.

51.

The term for the type of income used when buying boats or second houses is commonly referred to as (a)   Income.

52.

Companies that conduct a(n) (a)   are in a better position to make adjustments to their marketing mix.