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LAW Chapter 2 Monitor Hotel Safety & Security

Total questions: 9

Worksheet time: 5mins

Name
Class
Date
1.

Which of the following safety and security solutions can a hotel implement to ensure its guests' safety?

a)

Evergreen background screening

b)

All floor access for visitors to the hotel.

c)

Staff can get access to every area of the hotel.

d)

No CCTV in the guest's corridor for privacy.

2.

Which document do you use to file a report of a thief incident in the hotel?

a)

Room attendance report.

b)

Incident report.

c)

Police report.

d)

Discrepancy report.

3.

How does Hotel prevent an unauthorised person in their area?

a)

Key cards are only issued to the registered guest.

b)

Door viewers are installed for the rooms that are away from CCTV sight.

c)

Anyone can get access to the hotel floors.

d)

Key cards are reused with the same combination.

4.

In a resort hotel, what security equipment can be adopted by the security personnel when the compound is significant.

a)

CCTV

b)

Walkie Talkies

c)

Convex Mirror.

d)

Surveillance Equipment.

5.

What are THREE obligations of the Hotel to fulfil its legal requirement?

a)

Shelter, food and entertainment

b)

Entertainment, sightseeing and service

c)

Reasonable care, Tort and Negligence

d)

convenient, reasonable pricing and service

6.

The guest is as 'invitees' at the Hotel under premises liability law. Thus the Hotel has to protect its guests by

a)

asking the guest to sign a discharge of responsibility agreement.

b)

Accord the privileges by letting them access the whole premise.

c)

Maintain locks on a hotel room to protect guest property.

d)

Placing a beware sign, and the Hotel will notify the guests.

7.

According to Hotel Licensing Act in Singapore, all rooms used for the accommodation of guests shall have a minimum floor area of 11 square metres. The hotel failed in its obligation for

a)

Reasonable Care

b)

Tort

c)

Negligence

d)

Compassion

8.

The hotel did not replace the fused bulb along the walkway, which resulted in the guest's trip and fall. The hotel failed in its obligation for

a)

Reasonable Care

b)

Tort

c)

Negligence

d)

Compassion

9.

A guest walked into the guestroom to an occupied room and found another guest having a shower. Both found out that the reception had made a mistake and assigned the new guest to an occupied room. The hotel failed in its obligation for

a)

Reasonable Care

b)

Tort

c)

Negligence

d)

Compassion