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Worksheets01_SVC_AwarenessProgram
Total questions: 21
Worksheet time: 21mins
From where do you access your QMS ?
Redmine
SVN
What does QMS stands for ?
Quality Managment System
Query Management System
From where do you know your latest QMS Release ?
NewsLetter
Redmine
SVN
QMS consists of
Project Report,
SLA,
SRS,
Project metric
Process,
Guideline,
Checklist,
Template
FRS,
SRS,
Project Deliverables
What is the minimum threshold of Process Compliance Index to be scored in Internal Audits ?
60%
70%
80%
90%
Where is CMMI Services QMS available?
Service Delivery
Service Excellence
Service Management
How many practice area are applicable for CMMI Services appraisal ?
19
20
21
22
What are the SVC specific practice area
SDM,
PLAN,
DAR,
CAR
RDM,
PR,
Plan,
STSM
STSM,
SDM,
SCON,
IRP
Configuration Manager conducts CM Audit ?
YES
NO
Which Practice Area is applicable for DEV and not for SVC?
TS ,
PI
PLAN,
CAR
PR,
VV
What are the artifacts expectated in STSM?
What are the artifacts expected in SDM?
What are the artifacts expected in SCON?
What are the artifacts expected in IRP?
Which Tool do you use for Ticket management?
Redmine
SVN
JENKINS
GIT
What is the full form of SLA ?
L1 does Code Enhancement.
True
False
L3 Logs ticket in Redmine .
True
False
How do you update Project Status to your Senior Leaders?
In which document do you specify the potential issues?
Issue register
Impediment Register
Risk Register
What is the trigger for planning for contigency plan .
Severity score
Risk score
Probability score
