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WorksheetsProf Comm Practice
Total questions: 46
Worksheet time: 23mins
Your boss wants to change the vacation policy at work. He creates a plan of action and calls a meeting to inform everyone of the new vacation policy. He is this type of leader.
Autocratic
Democratic
Laissez-Faire
Hypercritical
Positive Body Language is best illustrated by which of the following?
It is relaxed and may involve putting your feet up.
It involves good posture, a smile and eye contact.
Seriousness about the subject with arms folded in front of your body.
Eyes are down and you speak in a low voice so as not to bother anyone.
Communication involves a sender and receiver and
A sender must send the message.
The receiver must answer 'yes.'
A sender sends a message and the receiver gives feedback.
The receiver must catch the pass.
When you start your first business, you want to reach out to everyone you know to tell them about your company. This may include classmates and friends you have met through your family. Building this base is known as
Socializing
Networking
Planning
Glomming
You are in a botany class and the professor is explaining the dissection of a beautiful orchid. Which type of listening do you use?
Appreciative
Critical
Deliberate
Empathic
An employee with a positive attitude
Gossips
Complains
Smiles
None of the above
When delivering a speech with no preparation and spur-of-the-moment, it is called
extemporaneous
impromptu
memorized
manuscript
Before a job interview, it is a good idea to do which of the following?
Practice the interview with a friend.
Research the company.
Make a plan to arrive early.
All of the above.
When you ask to go to a party because all of your friends will be there. You are using the technique known as:
Repetition
Logical Appeal
Bandwagon
Humour
When you hear the Aflack Duck quack and say 'Aflack' this technique is being used.
Bandwagon
Repitition
Emotional Appeal
Testimonial
When a commercial has a starving puppy or kitten, it might employ this type of propaganda
Emotional appeal
Humour
Testimonial
All of the above.
Body language is ____% of total communication.
55%
30%
15%
75%
A visual aid is successful if
It contains a lot of words.
There is an image that emotes the idea you are speaking about.
You read from the visual with your back to your audince.
You use a fancy font and tiny print.
A person with a good reputation at work
Treats everyone with kindness and friendliness.
Only associates with their preferred group.
Never speaks unless spoken to.
Does their own thing.
You loaned your brother $40.00 last month. He hasn't paid you back. Last week, you loaned him another $20.00. He was supposed to pay you back, but he has not. This makes you think he is never going to pay you back. What type of reasoning is this?
Inductive
Deductive
Fallacy
Abductive
You are having an informal discussion at your workplace with your team about a new project that is in progress. You are having which type of meeting?
Panel Discussion
Round Table
Discussion
Symposium
Debate
When going to your boss with a problem, it is a good idea to
have a possible solution to offer her.
tell her that she is the boss and she needs to fix the problem!
tell her that some co workers do not like her.
be as vague as possible and hope the boss figures out a solution.
You work in an upscale event venue. Mr. and Mrs. Blue placed a large deposit for a reservation for their daughter's high school graduation party. Mrs. Blue has dropped by to talk to you about getting the deposit returned. She has been forced to cancel the party due to the death of Mr. Blue. Mrs. Blue would like a full refund. You believe she really needs the money, but you know it is against company rules and the agreement signed by Mr. and Mrs. Blue.
This situation reflects a conflict that is
Environmental
Organizational
Intrapersonal
Interpersonal
You are giving a speech. Which type of visual aid works best to show numerical relationships?
video
graph/chart
text with 25 words or less
cartoon
Something that is usual or typical in the handling of business is called a
Regular.
Policy.
Rule.
Norm.
Thinking over your plans for the summer would be _________ communication.
Group
Interpersonal
Intrapersonal
Brain storming
When two speakers are discussing opposing views on how to end the war, you have this type of discussion.
Town Hall
Symposium
Panel
Lecture
When should you CC your boss?
ordering copy paper
organizing an
after hours party
work out a conflict with co worker
notify team of meeting with supervisor
Having Tom Holland endorse a product is using which persuasive device?
Emotional Appeal
Bandwagon
Testimonial
Logical Appeal
To make a good first impression you should
smile, make eye contact and have a firm handshake.
high five
discuss politics
tell a joke
You explain to Ms. Turney why you need three weeks to complete your assignment. Unsmiling, she crosses her arms, checks the time, and looks at her computer. Her body language is
Negative
Positive
Distracted
Unclear
Effective communication is increased with a basic knowledge of
your learning style.
your audience.
broad vocab.
world geography.
Company email is
owned by the company
subject to review
can be subpoenaed
all of the above.
If you organize your workspace, make a to-do list, a how-to list and avoid office gossip, you should see an increase
in power.
in self control.
in self esteem.
in productivity.
Your boss doesn't care how you do your job as long as all customers are happy.
Your boss is a ________ leader.
Autocratic
Democratic
Laissez-faire
Disinterested
Creating a sense of patriotic pride in the audience to encourage action might call for you to use
Testimonial
Bandwagon
Emotional Appeal
Logical Appeal
Repetition
Makes you feel things to convince you to buy the product.
Anything with duck.
Saying a name or sound over and over to get it stuck in the consumer's mind.
Quotes or endorsements.
Inductive reasoning
A type of oven.
Begins with a specific example and uses it to draw a conclusion
Begins with a conclusion and then shows you how it applies.
Attempts to reduce things to a common denominator.
Teenagers love their cellphones. Jada is a teenager; therefore, she loves her cellphone.
Deductive
Repetitive
Inductive
Reductive
Straw Man misrepresents a position and then attacks the misrepresentation.
Joe: A chocolate chip cookie would taste so good with this glass of milk.
Jeff: No, it wouldn't. Too much sugar is unhealthy.
You can own the Golden Gate Bridge. Its a great bridge.
Everyone knows blondes are can be silly.
All wars are bad.
If you learn best from hands on interaction, you are a ______ learner.
Auditory
Kinesthetic
Visual
Reductive
A digital footprint is a trail of data you create while using the internet.
True
False
Social media falls under which form of communication?
Interpersonal
Intrapersonal
Group
Mass Media
Two scientists are discussing the results of a report from a space lab.
What type of language are they using?
Informal
Formal
Jargon
Slang
What is the word for 'following the chain of command?'
Etiquette
Tone
Professionalism
Protocol
Which of these should be included in your resume?
Memberships in religious organizations
Education and training
Political affiliation
Height, weight and eye color
What is an open ended question?
One that cannot easily be answered
One that can be easily answered in a few words
Persuasive communication
One with a definite right or wrong answer
The annual company picnic has been cancelled due to rain and hail. What type of conflict is this?
Organizational
Environmental
Intrapersonal
Interpersonal
When you show goodwill and integrity towards other workers, which of the appeals are you using?
Ethos
Pathos
Logos
Virgos
Anything that stands for an idea is called a
digit
gesture
symbol
feedback
When delivering a speech 'off the cuff' with no preparation, the style is
extemporaneous
impromptu
manuscript
memorizzed
