WorksheetsRewards
Total questions: 20
Worksheet time: 19mins
The customer has an ongoing promotional offer of 0% until 05/01/2023 and wanted to take advantage of another offer on the account. Can they accept another offer?
(a)
What do you call an offer that provides customers targeted merchants specific offers in partnership with Mastercard.
(a)
On the account with sequence number 0968030946722364. What kind of rewards the customer earns whenever Ms. Tran use it for purchase?
(a)
On the account with a sequence number 0968030946722364. Ms. Tran used the card for cash advance for $500. How many miles did she earn?
(a)
Ms. Smith has a double cash card. He wants to know how many thank you points if she's going to use the card for $200 from Starbucks.
(a)
An advantage gold card holder used the card at a gas station. How many miles they will earn if they spend $200?
(a)
The customer has a Citi Rewards+ card.
How much is the annual earn cap per calendar year?
(a)
Mr. Harris wanted to redeem his dividend dollars and wanted to know what options he has for redemption.
(a)
On the account with sequence number 2885495971497764. Ms. Solarzano wanted to know how much is her dividend dollar?
(a)
Mr. Nguyen has an Aadvantage Platinum card and called today due to annual fee billed on 04/05/2022 and asking if he close the account what happens with the annual fee?
A full credit will be given
A pro-rated credit will be given
No credit will be given
What is the maximum number of companions that an Aadvantage Platinum customer can add that will take advantage of the First Check Bag Free for their flight to Japan?
(a)
What card type has a combination of Thank You rewards and Citi easy deals?
(a)
What is the base reward of a Dividend card holder?
(a)
Mr. Rakib wanted to check if he has available offers to earn more miles. On which tab can you find the available offers on Mr. Rakib's account?
Enrolled Rewards Programs
Special Offers
Citi Merchant Offers
Balance Transfer
Mr. Bellong has an Aadvantage Platinum card and spent $45,000 last 2021. What reward will he be receiving?
60,000 miles
25% savings on inflight food and beverages when card is used
$125 Flight Discount
10,000 Loyalty points
What are the main benefits of a Citi Simplicity card holder?
(a)
Mr. Domingo has a balance transfer offer for 21 months but forgot what type of card he applied for.
(a)
Ms. Riri has an Aadvantage Executive card and asking if how much credit she will be receiving for using the card for her TSA precheck application?
$100 credit every year
Up to $100 credit every year
Up to $450 credit every 2 years
Up to $100 credit every 5 years
Mr. Rakib, a secondary account holder of Ms. Nguyen on a Citi Prestige card, was charged a fee of $75 and asking what the charge is for?
(a)
Mr. Patel bought a $2 coffee at Riri's coffee shop using his Citi Rewards+ card. How many points Mr. Patel earned?
(a)
