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Hotel

Total questions: 34

Worksheet time: 25mins

Name
Class
Date
1.

Where to you sign in at the hotel ?

a)

recipe

b)

prescription

c)

reception

d)

restriction

2.

Another word for 'two person room' is ...

a)

double room

b)

duplex

c)

doubled

d)

dwelling

3.

If the beds in double room are separate, it's called ...

a)

twilling room

b)

twin room

c)

tweed room

d)

bed room

4.

What does this sign mean ('vacancies')?

a)

no rooms available

b)

rooms available

c)

rooms for free

d)

reservation required

5.

What's 'shuttle service'?

a)

transportation from the airport

b)

local bus

c)

long distance bus

d)

underground

6.

Where should you keep your valuables when staying at hotel?

a)

at the reception

b)

on your nightstand

c)

in the safe deposit box

d)

in your hand luggage

7.

It's usually at 12 o'clock (when staying at a hotel)

a)

check-in time

b)

breakfast

c)

check-out time

d)

booking

8.

Full board includes

a)

accommodation and brekfast

b)

accommodation, breakfast and lunch

c)

accommodation, breakfast, lunch and dinner

d)

accommodation, all meals and drinks

9.

Good morning, I would like to ________ a room please.

a)

order

b)

buy

c)

book

10.

The _______is 30$ per night.

a)

pay

b)

price

c)

money

11.

Do you have any ___________?

a)

bag

b)

luggage

c)

laptop

12.

Single room

a)
b)
c)
d)
13.

Registration form

a)
b)
c)
d)
14.

a)

Toy boy

b)

Back boy

c)

Bell boy

d)

Red boy

15.

To leave a hotel after paying the bill

a)

check-in

b)

check-out

c)

go away

16.

The person in charge of cleaning the rooms of a hotel.

a)

Receptionist

b)

Waiter

c)

Maintenance

d)

Housekeeper

17.

What kind of jobs are available in hotels?

a)

housekeeper

b)

concierge

c)

doorman

d)

teacher

18.

The person who parks the cars in a hotel is......

a)

the doorman

b)

the valet

c)

the concierge

d)

the front desk clerk

19.

If you cancel, the hotel won't give you money back...

a)

partially refundable

b)

non-refundable

c)

free

d)

prepayment

20.

It means you need to pay money when you book in some hotels.

a)

to check in

b)

free cancellation

c)

prepayment

d)

non-refundable

21.

What is the rate for a double room?

a)

10 am

b)

£250

c)

per hour

d)

very fast

22.

VAT stands for:

a)

Value at time

b)

Value added tax

c)

Visa apartment tax

23.

The “bill” is the same as ...

a)

registration

b)

invoice

c)

tip

d)

form

24.

Select the one statement that best describes what you see in the picture.

a)

The lobby has been carpeted.

b)

The clerk is helping the woman unpack.

c)

The woman is checking in at the front desk.

d)

A bellboy is checking into a hotel.

25.

which statement best describe the picture?

a)

The man is checking out a new bag.

b)

The man is packing his suitcase.

c)

There are some clothes next to the luggage.

d)

The housekeeper is making the bed.

26.

Good morning. I am checking out of the hotel.

a)

Sure. Did you have anything from the minibar last night?

b)

Certainly. Please put it on my Vista card.

c)

No problem. Let me add that to your bill.

27.

I need to go to the airport. Do you provide drop-off service?

a)

Yes, the taxi will pick you up from the airport.

b)

We do have laundry service for free

c)

You bet, our airport shuttle will depart in 20 minutes.

28.

My luggage is super heavy.

a)

You can order room service.

b)

The bellman can definitely give you a hand.

c)

The wake-up service is free of charge.

29.

We stayed at a ____________ hotel.

a)

two-star

b)

two stars

c)

double stars

d)

2 stars

30.

A guests who has just arrived at the hotel has to fill in a ____________ .

a)

reservation form

b)

bill

c)

receipt

d)

registration form

31.

Where will you go to have a document printed?

a)

business centre

b)

travel agency

c)

exchange bureau

d)

beauty salon

32.

If a service is complimentary, _____________ .

a)

it is done immediately

b)

you don't have to pay for it

c)

it is only available to some guests

d)

it is very expensive

33.

Regents Hotel is a five-star hotel. Most of the rooms in this hotel are ...

a)

luxurious

b)

dirty

c)

famous

d)

cheap

34.

What can you say when somebody says 'Thank you'?

a)

Sure.

b)

You're welcome.

c)

Please.

d)

Your welcome.