WorksheetsI/O Mock Qualifying Exam (Test I)
Total questions: 100
Worksheet time: 50mins
After the annual performance appraisal on their company, Anna will have to conduct a training program to identify employees who did not meet the desired performance set by the company. This situation is referred to as:
Needs Analysis
Personal Analysis
Task Analysis
Organizational Appraisal
According to Dale’s Model of Learning, people generally remember _________ of learning of what they see and hear.
20%
90%
30%
50%
In KSAO, other characteristics can be:
Politeness
Courteousness
Presentable
All of these Choices
You wanted to find out if Tim is performing well in his work as a preschool teacher. Other faculties and his program head completed an online rating questionnaire where they can also put their other feedbacks to him. Tim has rated himself. This is an example of:
360-Degree Feedback
Peer Rating
Management by Objective
Critical Incident Report
It is the training where technical staff deal with the adjacent of their work to stimulate the actual work setting.
Apprenticeship
Job Rotation
Vestibule Training
Seminar
Which of the following are the correct Levels of Evaluation introduced by James and Wendy (2016)?
Business, Impact, Learning, Reaction, ROI, Application
Reaction, Learning Behavior, Results
Reaction, Learning, Application, Business Impact, ROI
ROI, Business Impact, Application, Learning, Reaction
Which of the following purposes of performance appraisal aims to establish a functional relationship between the goals of organization and goals of its employees.
Administrative
Strategic
Developmental
Role Definition
W.D. Scott established the relation of psychology to:
Military Recruitment
Ergonomics
Advertisement and Management
Solving Practical Problems
This status is given to new employs for about 3-5 months to allow the employer to assess the suitability of the role of an employee.
Regular period
Grace period
Probationary period
None of the Choices
Which among the following states the best reason why job description is developed.
It helps as means to communicate expectations towards the employee
It forms the hierarchical positions in the organization
It helps the candidate to decide whether they will apply to company
The supervisor will be able to help the newly hired employees on the job
Mikah is a registered nurse. In compliance with the promotion of the nurses, she is required to be temporarily transferred as an Associate Head Nurse for the following month. She will be assigned as an ER personnel for 3 months and after that, she will be assigned in the Outpatient Ward. What kind of employee training did the HR impose on Mikah?
On the Job Training
Apprenticeship
Simulation
Job Rotation
It is the theory which assumes that the capacity for leadership is inherent and that great leaders are born, not made.
Contingency
Trait
Situational
Great Man
The supervisor of Dana’s company visited the production site. Dana noticed that when their supervisor cam around, the staff avoided talking to each other and diligently focused on their job. The production increased up to 15% of the target on that day. In the given situation, what concept supports the situation?
Hawthorne Effect
Golem Effect
Jairus Effect
Galatea Effect
These are the unnecessary paper works, usually in forms and reports that cost organizations money to prepare, distribute, and read.
Meeting Cow
Paper Cow
Speed Cow
Paper Loading
Negative stress is also known as ________.
Eustress
Frustration
Distress
Stress
Arck Manpower Services is an agency that is responsible for delegating workers abroad. Arck Manpower Services is an example of:
Executive Search Firm
Public Employment Agency
Employment Agency
Outside Recruiter
A newly established company needs employees to start their operation. They have to conduct ______________ to start filling out the vacancies.
Recruitment
Placement
Selection
Evaluation
Mark is applying for IT frontend/backend developer. During the interview he was asked by the interviewer, “What will you do if a hacker will edit the content of your work? How are you going to address the problem?” What type of interview question did the interviewer use for Mark?
Clarifier
Future Focused
Past Focused
Disqualifier
Nida's supervisor gave her the highest score during the evaluation compared to her co-workers. The supervisor thinks that it will be a great help to Nida knowing that she is a single parent. What rating error did the supervisor commit?
Contrast Error
Central Tendency Error
Halo Error
Leniency Error
In Maslow’s Hierarchy of Needs, what stage was described as the desire to accomplish everything and to become the most that one can be?
Safety Needs
Love and Belongingness
Esteem
Self-Actualization
Mario was convinced by his boss to sign a contract in which he agrees not to remain in or join in union in their company. What do you call this contract?
Law of Contract
Task Analysis
Labor Relations
Yellow Dog
Which among the following does NOT belong to the general methods of determining training needs?
Interview
Questionnaire
Norming
Randomizing
Bean has been working for almost 15 hours in the hospital due to the outbreak of the virus. He started having headaches and experiencing loss of focus and appetite. He became anxious of what would happen once the virus has spread out, and yet, he still overworks to attend to his patients. What could be the stresses Bean might be experiencing?
Emotional, Mental, and Behavioral
Behavioral, Emotional, and Physical
Physical, Behavioral, and Mental
Mental, Physical, Social, and Spiritual
Jade is an HR associate who was tasked to advertise their job opening in the newspaper without the company’s name; and just left the company’s contact number. What do you call this recruitment method?
Blind Box
Apply in Person Ad
Send Resume
Point-of-Purchase Ad
This type of resume is organized into sections which highlight areas of skills acquired and past accomplishments.
Creative Resume
Chronological
Portfolio
Functional
What does it mean for the employees if they carry out zero-hours contract?
The employers will be able to save money.
Employers and employees would have less agreements.
Employees with zero-hours contract are paid like the regular employees regardless of their productivity.
It offers work-life balance.
Abby is a rookie employee. She is new in the marketing business that is why she was partnered to Cole who is 45 years old and the pioneer employee of the company. Their manager instructed Cole to work alongside Abby so that she will be guided in work. What do you call this concept?
Mentoring
Sitting Next to Nellie
Job Rotation
None of these Choices
Diane is popular in the office where she was tagged for having a face “that could launch a thousand ships (note: weird idiom but okay).” Because she’s attractive, Diane always got a perfect evaluation from her supervisor. What could be the rating error that has been committed?
Leniency Error
Contrast Error
Halo Error
Strictness Error
It is important to conduct job analysis to identify if the applicant has the necessary KSAOs to perform the job. This process come before ______.
Employee Selection
Person Power Planning
Recruitment
Employee Evaluation
Which is NOT a purpose of using a blind box ad?
The company does not tolerate discrimination so their ads do not include specific characteristics.
The company would like to attract its own customers to apply because of the brand.
None of these Choices
All of these Choices
When you get seated in a fast food chain, you have noticed job advertisements on your table. What recruitment strategy was employed?
Job Posting
Referral
Point-of-Purchase Ad
Blind Box
Analogy: Executive search firms is to higher-paying and managerial level jobs; and ___________ is to blue-collar jobs.
Public Employment Agencies
Job Fairs
Employment Agencies
None of these Choices
Roleplay trains employees by acting out __________ behaviors whereas, behavior modeling makes use of __________ behaviors.
Normally performed; ideal
Desired; copied
Normally performed; copied
Copied; desired
The type of training that is used in crafts and trades is known as ________.
Apprenticeship
Roleplay
On-the-Job Training
None of these Choices
According to the two-factor theory, which is an example of hygiene factor?
Recognition
Growth
Achievement
Pay
Which nature of job is the most beneficial from overlearning?
A bank teller learning how to balance cash draw.
A customer service staff receiving bill payment.
A first aider learning to conduct CPR
A security guard learning how to check bags.
Which is NOT an advantage of cross-training?
Allows lateral transfer
Improves job satisfaction
Serves as a training for managerial position
Expands employees’ level of responsibility
This training involves real problems of the company and the trainees are asked to come up with a solution.
Simulation
Case Study
Roleplay
Living Case
Which theory hypothesizes that enriched jobs are the most satisfying?
ERG Theory
Two-Factor Theory
Job Characteristics Model
Equity Theory
Pedro is motivated by jobs which he can help others while Miguel is motivated by influencing others. Respectively, what needs are being described?
Affiliation; power
Achievement; affiliation
Affiliation; achievement
Achievement; power
Ruth believes that she handles any of her customer’s inquiries very well, while Lola thinks she is not fit to do the job. What theory supports that Ruth performed better than Lola?
Social Learning Theory
Self-Fulfilling Prophecy
Equity Theory
Expectancy Theory
If the supervisor trusts the capabilities of his employees, they would perform well. This is called ________.
Confidence
Pygmalion Effect
Galatea Effect
Coaction Effect
The supervisors see the __________ of their employees, peers often see the __________.
undesirable; desirable
actual behavior; results
desirable; undesirable
results; actual behavior
Checking the attendance of the faculties and addressing concerns is a job of a faculty relations staff. What kind of performance appraisal dimension pertains to the description.
Trait-focused
Task-focused
Competency-focused
Goal-focused
Which among the statements is the most important use of performance evaluation results?
Employee Compensation
Employees Training and Feedback
Employee Promotion
Personnel Research
Sarah observed Tristan’s barista skills and gave him a high rating. Leo was also observed doing barista skills similar with Tristan. However, since Sarah liked Tristan’s performance better, she gave Leo a lower rating.
Contrast Error
Proximity Error
Guess Error
None of these Choices
Which appraisal technique lists a range of performance values or critical incidents as its criteria?
Behavioral Anchored Rating Scales (BARS)
Simple Distribution
Graphic Rating Scale
None of these Choices
The employee’s begin to believe that a change will occur in this stage. Also, they will try to justify their positions and ways of doing things. This is the ________ stage in organizational changes.
Denial
Discarding
Defense
Adaptation
What organizational conflict occurs when a person within the team attempts to achieve a goal that interferes with team goals?
Intraindividual Conflict
Interindividual Conflict
Intragroup Conflict
Intergroup Conflict
In times of pandemic, online platforms become a trend for all companies and organizations. ABC Company is currently developing a new online platform but the IT department and Research and Development Department have different views and disagree about the content. The conflict is called ___________.
Intraindividual Conflict
Interindividual Conflict
Intragroup Conflict
Intergroup Conflict
Raul knew that to become an effective member of a team, he has to accommodate others' needs and preferences, and share what resources he can offer. In the 5 C's of Team Member Competencies, this is known as ________.
Coordinating
Cooperating
Communicating
Comforting
In the two-factor theory, where do achievements fit in?
Hygiene factor
Motivational factor
Recognition
None of these Choices
Angel's Share is planning to start a "Reading Champs" event. They involve employees from different departments to participate and have their own functions. This type of team is called __________.
Production team
Service Team
Project Teams
Advisory Teams
These are organization's practices that have been around for a long time which reduce productivity.
Unchanged Organizational Practices
Beliefs
Superstitions
Sacred Cows
This refers to an individual's consistent pattern of thoughts, feelings, and behaviors:
Traits
Qualities
Personality
Characteristics
When the job roles of an employee are not appropriate to the job title, this is called ________.
Role Conflict
Role Overload
Role Ambiguity
None of these Choices
When the neutral party listen both sides' arguments and then makes a decision, which of the following has occurred?
Mediation
Arbitration
Grievance System
Both Mediation and Grievance System
Negotiation and bargaining are the most important factor in this type of conflict style:
Collaborating
Avoiding
Forcing
Compromising
"You mentioned in your resume that you were a recruiter in your previous job. What exactly are your duties and responsibilities that makes you a recruiter?" This is an example of what kind of interview question?
Clarifier
Past-Focused
Disqualifier
Future-Focused
A type of team focused on executing well-defined plans or objectives.
Ad hoc Team
Problem-Solution Team
Tactical Team
Creative Team
Entrepreneurs have a high need for
Need for Achievement
Need for Affiliation
Need for Power
Need for Thinking
Which of the following is a leading journal in IO Psychology?
IO Psychology: An Introduction
Applied HRM Research
Journal of Applied Psychology
Industrial and Organizational Psychology Review
The statement "Will the results of laboratory research generalize to organizations in the 'real world'?" is related to ________.
Internal Validity
Construct Validity
External Validity
Content Validity
Which of the following is not true about Job Title?
Provides identify to an employee
It should describe the nature of the job
It can influence perceptions of job status
All of these statements are true.
Iramhel was using the most commonly used method to select employees, which is:
Physical tests
Employment Interviews
Psychological Tests
Letters of Recommendation
Research has identified certain traits that differentiate leaders from non-leaders. Which of the following traits is NOT one of these differentiating traits?
Contentiousness
Openness
Self-Monitoring
Agreeableness
A method of resolving an issue in which a neutral third party is asked to help the two parties reach an agreement.
Arbitration
Mediation
Blinding Arbitration
Blinding Mediation
Industrial Psychology made its first major impact in
1812
World War I
The Hawthorne Studies
World War II
A technique used in the selection of candidates for management-level positions in an organization. It employs a variety of techniques and multiple observers in a closed setting. This combines traditional assessments with simulation exercises.
Training
Case Studies
Assessment Center
Modeling
Promoting someone until they reach their highest level of incompetence is called:
Peter Principle
Anderson Analog
Power Principle
Evaluation
This is a process, not an event. It involves continually coaching, feedback, and communication that are integral to success.
Performance Management
Developmental
Training
Leadership
Joy is very diligent in her work as an administrative assistant. She is cooperative and well loved by her co-workers. She often works with minimal supervision. Which type of manager do you think she will get along well with?
Theory Y
Theory XY
Theory X
Type A Managers
We can imply that the Hawthorne's effect is high in ______, because it can be observed in every organization.
Internal Validity
External Validity
Empirical
Tenacity
Why is research important in Industrial Psychology?
To save organization's money and time
To provide information about disease trends and risk factors
To develop new knowledge about teaching-learning situations to improve educational practice
All of these Choices
According to Hans Selye, GAS is the _______ or the concept of the body's adaptive response to stress.
General Adaptation Syndrome
General Stress, Alarm, and Sickness
General Adopted Stress
General Stress and Alarm Syndrome
What runs a company?
Its employees
Its managers
Its customers
Its capital
Project teams exist for only a fixed period, and even permanent teams may be disbanded though organizational restructuring. What stage of team development is evident?
Storming
Adjourning
Norming
Forming
"Producing a result that is wanted" refers to ______ while "capable of producing desired results without wasting materials, time, or energy" means _______.
productive; effective
efficient; effective
effective; efficient
productive; efficient
Your psychological assessment professor assigned your class to work on a class project with a group of 5 students. You and your groupmates start to brain storm ideas but your friend who is also your groupmate, Arthur, does not cooperate and thinks that the group members will take care of his part. This is an example of:
Social Loafing
Conformity
Cohesiveness
Group Think
The use of _______ best distinguishes I/O psychology from related fields taught in business colleges.
Intuition
Psychological Principles
Statistics
Consultants
When your team members know one another better, they may socialize together, and they are able to ask one another for help and provide constructive feedback. People develop a stronger commitment to the team goal, and you start to see good progress towards it. What stage of team development is evident?
Storming
Adjourning
Norming
Forming
This refers to the conflict that supports the goals of the group and improves its performance.
Task Conflict
Dysfunctional Conflict
Relationship Conflict
Functional Conflict
Questions such as "Sometimes, I don't feel like I am able to handle my work responsibilities," which offer response choices like "strongly agree," "neutral," or "disagree" are called:
Personality Evaluation Tests
Human Resources Management
Multiple Choice
Performance Assessment
A person needs to have _______ to be resilient.
Self-Management
Change Management
Time Management
Stress Management
This theory of leadership focuses on personal qualities and characteristics of successful leaders such as charisma, enthusiasm, and courage:
Theory X and Theory Y
Contingency Leadership Model
Trait Theory of Leadership
Situational Leadership Model
While working on a group project, you noticed that the leader and assistant leader of your team are arguing over the content and goals of the team's work. This refers to:
Task Conflict
Dysfunctional Conflict
Relationship Conflict
Functional Conflict
This refers to the conflict that hinders group performance as it keeps them from working together, affecting their productivity in the process.
Task Conflict
Dysfunctional Conflict
Relationship Conflict
Functional Conflict
"You are unable to complete a task that you supervisor has assigned to you. When your supervisor tries to explain the task further, it seems that you are unable to understand. How would you respond to your supervisor?" This type of question is used in which of the following tests?
Skills Mastery Analysis
HR Performance Review
On-the-Job Mastery Test
Situational Judgement Test
A phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.
Social Loafing
Conformity
Cohesiveness
Group Think
According to Hersey and Blanchard's Situational Leadership Model, this leadership style is high on directive behavior and also high in supportive behavior.
Directing Style
Supporting Style
Coaching Style
Delegating Style
Alyssa and her team have to present a new learning management system that offers better accessibility online and offline, and only requires little use of data connection in a short period of time. Finally, the day of presentation has come and the team have displayed a level of competence and trusting relationship when they take turns on their report with mastery and well understood technicalities. What stage of team development is evident?
Forming
Norming
Storming
Performing
In this stage, most team members are positive and polite. Some are anxious, as they have not fully understood what work the team will do. Others are simply excited about the task ahead. What stage of team development is evident?
Storming
Adjourning
Norming
Forming
The degree to which group members are attracted to each other and are motivated to stay in the group.
Social Loafing
Conformity
Cohesiveness
Group Think
Erika either goes to the gym or for a walk in the park every day. If it is raining and windy, Erika then goes to the gym. If it is sunny and not windy, she does to the park. Sometimes it can be raining and sunny at the same time. This test foes on to give several solutions to choose from such as: "If it is not sunny and it is raining, then Erika should go to the gym" or "If it is windy and sunny then Erika should go to the gym." This type of testing is called:
Achievement Testing
Aptitude Testing
Rational Testing
Resilience Testing
Team members may challenge your authority, or jockey for position as their roles are clarified. Or, if you have not defined clearly how the team will work, people may feel overwhelmed by their workload, or they could be uncomfortable with the approach you are using. What stage of team development is evident?
Forming
Norming
Storming
Performing
A situation wherein an individual is confronted by divergent role expectations:
Role Confusion
Role Expectation
Role Perception
Role Conflict
You are attending a meeting to address shortcomings in the proposed budget for the next quarter's employee training expenditures. When you are grouped, you were asked to act how you and your members would be able to resolve the problem in 45 minutes. While in act, you proposed solutions by reducing the budget for employee training, seeking less costly vendors and charging fees for training courses. This type of problem solving is called:
Cognitive Strategy
Interactive Game
Roleplaying Exercise
Trust Exercise
Which of the following is not a purpose of performance evaluation?
Develop evaluation policies and procedure
Basis of merit increase and reward allocation
Provide data on training needs and effectiveness
Provide date on career development and succession planning
Behaviorally anchored rating scales (BARS) are scales used to rate __________.
Performing
Adaptability
Attitudes
All of these Choices
In a very large group, which of the following could suffer significantly?
Organization
Communication
Structure
Relationship
