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I/O Mock Qualifying Exam (Test I)

Total questions: 100

Worksheet time: 50mins

Name
Class
Date
1.

After the annual performance appraisal on their company, Anna will have to conduct a training program to identify employees who did not meet the desired performance set by the company. This situation is referred to as:

a)

Needs Analysis

b)

Personal Analysis

c)

Task Analysis

d)

Organizational Appraisal

2.

According to Dale’s Model of Learning, people generally remember _________ of learning of what they see and hear.

a)

20%

b)

90%

c)

30%

d)

50%

3.

In KSAO, other characteristics can be:

a)

Politeness

b)

Courteousness

c)

Presentable

d)

All of these Choices

4.

You wanted to find out if Tim is performing well in his work as a preschool teacher. Other faculties and his program head completed an online rating questionnaire where they can also put their other feedbacks to him. Tim has rated himself. This is an example of:

a)

360-Degree Feedback

b)

Peer Rating

c)

Management by Objective

d)

Critical Incident Report

5.

It is the training where technical staff deal with the adjacent of their work to stimulate the actual work setting.

a)

Apprenticeship

b)

Job Rotation

c)

Vestibule Training

d)

Seminar

6.

Which of the following are the correct Levels of Evaluation introduced by James and Wendy (2016)?

a)

Business, Impact, Learning, Reaction, ROI, Application

b)

Reaction, Learning Behavior, Results

c)

Reaction, Learning, Application, Business Impact, ROI

d)

ROI, Business Impact, Application, Learning, Reaction

7.

Which of the following purposes of performance appraisal aims to establish a functional relationship between the goals of organization and goals of its employees.

a)

Administrative

b)

Strategic

c)

Developmental

d)

Role Definition

8.

W.D. Scott established the relation of psychology to:

a)

Military Recruitment

b)

Ergonomics

c)

Advertisement and Management

d)

Solving Practical Problems

9.

This status is given to new employs for about 3-5 months to allow the employer to assess the suitability of the role of an employee.

a)

Regular period

b)

Grace period

c)

Probationary period

d)

None of the Choices

10.

Which among the following states the best reason why job description is developed.

a)

It helps as means to communicate expectations towards the employee

b)

It forms the hierarchical positions in the organization

c)

It helps the candidate to decide whether they will apply to company

d)

The supervisor will be able to help the newly hired employees on the job

11.

Mikah is a registered nurse. In compliance with the promotion of the nurses, she is required to be temporarily transferred as an Associate Head Nurse for the following month. She will be assigned as an ER personnel for 3 months and after that, she will be assigned in the Outpatient Ward. What kind of employee training did the HR impose on Mikah?

a)

On the Job Training

b)

Apprenticeship

c)

Simulation

d)

Job Rotation

12.

It is the theory which assumes that the capacity for leadership is inherent and that great leaders are born, not made.

a)

Contingency

b)

Trait

c)

Situational

d)

Great Man

13.

The supervisor of Dana’s company visited the production site. Dana noticed that when their supervisor cam around, the staff avoided talking to each other and diligently focused on their job. The production increased up to 15% of the target on that day. In the given situation, what concept supports the situation?

a)

Hawthorne Effect

b)

Golem Effect

c)

Jairus Effect

d)

Galatea Effect

14.

These are the unnecessary paper works, usually in forms and reports that cost organizations money to prepare, distribute, and read.

a)

Meeting Cow

b)

Paper Cow

c)

Speed Cow

d)

Paper Loading

15.

Negative stress is also known as ________.

a)

Eustress

b)

Frustration

c)

Distress

d)

Stress

16.

Arck Manpower Services is an agency that is responsible for delegating workers abroad. Arck Manpower Services is an example of:

a)

Executive Search Firm

b)

Public Employment Agency

c)

Employment Agency

d)

Outside Recruiter

17.

A newly established company needs employees to start their operation. They have to conduct ______________ to start filling out the vacancies.

a)

Recruitment

b)

Placement

c)

Selection

d)

Evaluation

18.

Mark is applying for IT frontend/backend developer. During the interview he was asked by the interviewer, “What will you do if a hacker will edit the content of your work? How are you going to address the problem?” What type of interview question did the interviewer use for Mark?

a)

Clarifier

b)

Future Focused

c)

Past Focused

d)

Disqualifier

19.

Nida's supervisor gave her the highest score during the evaluation compared to her co-workers. The supervisor thinks that it will be a great help to Nida knowing that she is a single parent. What rating error did the supervisor commit?

a)

Contrast Error

b)

Central Tendency Error

c)

Halo Error

d)

Leniency Error

20.

In Maslow’s Hierarchy of Needs, what stage was described as the desire to accomplish everything and to become the most that one can be?

a)

Safety Needs

b)

Love and Belongingness

c)

Esteem

d)

Self-Actualization

21.

Mario was convinced by his boss to sign a contract in which he agrees not to remain in or join in union in their company. What do you call this contract?

a)

Law of Contract

b)

Task Analysis

c)

Labor Relations

d)

Yellow Dog

22.

Which among the following does NOT belong to the general methods of determining training needs?

a)

Interview

b)

Questionnaire

c)

Norming

d)

Randomizing

23.

Bean has been working for almost 15 hours in the hospital due to the outbreak of the virus. He started having headaches and experiencing loss of focus and appetite. He became anxious of what would happen once the virus has spread out, and yet, he still overworks to attend to his patients. What could be the stresses Bean might be experiencing?

a)

Emotional, Mental, and Behavioral

b)

Behavioral, Emotional, and Physical

c)

Physical, Behavioral, and Mental

d)

Mental, Physical, Social, and Spiritual

24.

Jade is an HR associate who was tasked to advertise their job opening in the newspaper without the company’s name; and just left the company’s contact number. What do you call this recruitment method?

a)

Blind Box

b)

Apply in Person Ad

c)

Send Resume

d)

Point-of-Purchase Ad

25.

This type of resume is organized into sections which highlight areas of skills acquired and past accomplishments.

a)

Creative Resume

b)

Chronological

c)

Portfolio

d)

Functional

26.

What does it mean for the employees if they carry out zero-hours contract?

a)

The employers will be able to save money.

b)

Employers and employees would have less agreements.

c)

Employees with zero-hours contract are paid like the regular employees regardless of their productivity.

d)

It offers work-life balance.

27.

Abby is a rookie employee. She is new in the marketing business that is why she was partnered to Cole who is 45 years old and the pioneer employee of the company. Their manager instructed Cole to work alongside Abby so that she will be guided in work. What do you call this concept?

a)

Mentoring

b)

Sitting Next to Nellie

c)

Job Rotation

d)

None of these Choices

28.

Diane is popular in the office where she was tagged for having a face “that could launch a thousand ships (note: weird idiom but okay).” Because she’s attractive, Diane always got a perfect evaluation from her supervisor. What could be the rating error that has been committed?

a)

Leniency Error

b)

Contrast Error

c)

Halo Error

d)

Strictness Error

29.

It is important to conduct job analysis to identify if the applicant has the necessary KSAOs to perform the job. This process come before ______.

a)

Employee Selection

b)

Person Power Planning

c)

Recruitment

d)

Employee Evaluation

30.

Which is NOT a purpose of using a blind box ad?

a)

The company does not tolerate discrimination so their ads do not include specific characteristics.

b)

The company would like to attract its own customers to apply because of the brand.

c)

None of these Choices

d)

All of these Choices

31.

When you get seated in a fast food chain, you have noticed job advertisements on your table. What recruitment strategy was employed?

a)

Job Posting

b)

Referral

c)

Point-of-Purchase Ad

d)

Blind Box

32.

Analogy: Executive search firms is to higher-paying and managerial level jobs; and ___________ is to blue-collar jobs.

a)

Public Employment Agencies

b)

Job Fairs

c)

Employment Agencies

d)

None of these Choices

33.

Roleplay trains employees by acting out __________ behaviors whereas, behavior modeling makes use of __________ behaviors.

a)

Normally performed; ideal

b)

Desired; copied

c)

Normally performed; copied

d)

Copied; desired

34.

The type of training that is used in crafts and trades is known as ________.

a)

Apprenticeship

b)

Roleplay

c)

On-the-Job Training

d)

None of these Choices

35.

According to the two-factor theory, which is an example of hygiene factor?

a)

Recognition

b)

Growth

c)

Achievement

d)

Pay

36.

Which nature of job is the most beneficial from overlearning?

a)

A bank teller learning how to balance cash draw.

b)

A customer service staff receiving bill payment.

c)

A first aider learning to conduct CPR

d)

A security guard learning how to check bags.

37.

Which is NOT an advantage of cross-training?

a)

Allows lateral transfer

b)

Improves job satisfaction

c)

Serves as a training for managerial position

d)

Expands employees’ level of responsibility

38.

This training involves real problems of the company and the trainees are asked to come up with a solution.

a)

Simulation

b)

Case Study

c)

Roleplay

d)

Living Case

39.

Which theory hypothesizes that enriched jobs are the most satisfying?

a)

ERG Theory

b)

Two-Factor Theory

c)

Job Characteristics Model

d)

Equity Theory

40.

Pedro is motivated by jobs which he can help others while Miguel is motivated by influencing others. Respectively, what needs are being described?

a)

Affiliation; power

b)

Achievement; affiliation

c)

Affiliation; achievement

d)

Achievement; power

41.

Ruth believes that she handles any of her customer’s inquiries very well, while Lola thinks she is not fit to do the job. What theory supports that Ruth performed better than Lola?

a)

Social Learning Theory

b)

Self-Fulfilling Prophecy

c)

Equity Theory

d)

Expectancy Theory

42.

If the supervisor trusts the capabilities of his employees, they would perform well. This is called ________.

a)

Confidence

b)

Pygmalion Effect

c)

Galatea Effect

d)

Coaction Effect

43.

The supervisors see the __________ of their employees, peers often see the __________.

a)

undesirable; desirable

b)

actual behavior; results

c)

desirable; undesirable

d)

results; actual behavior

44.

Checking the attendance of the faculties and addressing concerns is a job of a faculty relations staff. What kind of performance appraisal dimension pertains to the description.

a)

Trait-focused

b)

Task-focused

c)

Competency-focused

d)

Goal-focused

45.

Which among the statements is the most important use of performance evaluation results?

a)

Employee Compensation

b)

Employees Training and Feedback

c)

Employee Promotion

d)

Personnel Research

46.

Sarah observed Tristan’s barista skills and gave him a high rating. Leo was also observed doing barista skills similar with Tristan. However, since Sarah liked Tristan’s performance better, she gave Leo a lower rating.

a)

Contrast Error

b)

Proximity Error

c)

Guess Error

d)

None of these Choices

47.

Which appraisal technique lists a range of performance values or critical incidents as its criteria?

a)

Behavioral Anchored Rating Scales (BARS)

b)

Simple Distribution

c)

Graphic Rating Scale

d)

None of these Choices

48.

The employee’s begin to believe that a change will occur in this stage. Also, they will try to justify their positions and ways of doing things. This is the ________ stage in organizational changes.

a)

Denial

b)

Discarding

c)

Defense

d)

Adaptation

49.

What organizational conflict occurs when a person within the team attempts to achieve a goal that interferes with team goals?

a)

Intraindividual Conflict

b)

Interindividual Conflict

c)

Intragroup Conflict

d)

Intergroup Conflict

50.

In times of pandemic, online platforms become a trend for all companies and organizations. ABC Company is currently developing a new online platform but the IT department and Research and Development Department have different views and disagree about the content. The conflict is called ___________.

a)

Intraindividual Conflict

b)

Interindividual Conflict

c)

Intragroup Conflict

d)

Intergroup Conflict

51.

Raul knew that to become an effective member of a team, he has to accommodate others' needs and preferences, and share what resources he can offer. In the 5 C's of Team Member Competencies, this is known as ________.

a)

Coordinating

b)

Cooperating

c)

Communicating

d)

Comforting

52.

In the two-factor theory, where do achievements fit in?

a)

Hygiene factor

b)

Motivational factor

c)

Recognition

d)

None of these Choices

53.

Angel's Share is planning to start a "Reading Champs" event. They involve employees from different departments to participate and have their own functions. This type of team is called __________.

a)

Production team

b)

Service Team

c)

Project Teams

d)

Advisory Teams

54.

These are organization's practices that have been around for a long time which reduce productivity.

a)

Unchanged Organizational Practices

b)

Beliefs

c)

Superstitions

d)

Sacred Cows

55.

This refers to an individual's consistent pattern of thoughts, feelings, and behaviors:

a)

Traits

b)

Qualities

c)

Personality

d)

Characteristics

56.

When the job roles of an employee are not appropriate to the job title, this is called ________.

a)

Role Conflict

b)

Role Overload

c)

Role Ambiguity

d)

None of these Choices

57.

When the neutral party listen both sides' arguments and then makes a decision, which of the following has occurred?

a)

Mediation

b)

Arbitration

c)

Grievance System

d)

Both Mediation and Grievance System

58.

Negotiation and bargaining are the most important factor in this type of conflict style:

a)

Collaborating

b)

Avoiding

c)

Forcing

d)

Compromising

59.

"You mentioned in your resume that you were a recruiter in your previous job. What exactly are your duties and responsibilities that makes you a recruiter?" This is an example of what kind of interview question?

a)

Clarifier

b)

Past-Focused

c)

Disqualifier

d)

Future-Focused

60.

A type of team focused on executing well-defined plans or objectives.

a)

Ad hoc Team

b)

Problem-Solution Team

c)

Tactical Team

d)

Creative Team

61.

Entrepreneurs have a high need for

a)

Need for Achievement

b)

Need for Affiliation

c)

Need for Power

d)

Need for Thinking

62.

Which of the following is a leading journal in IO Psychology?

a)

IO Psychology: An Introduction

b)

Applied HRM Research

c)

Journal of Applied Psychology

d)

Industrial and Organizational Psychology Review

63.

The statement "Will the results of laboratory research generalize to organizations in the 'real world'?" is related to ________.

a)

Internal Validity

b)

Construct Validity

c)

External Validity

d)

Content Validity

64.

Which of the following is not true about Job Title?

a)

Provides identify to an employee

b)

It should describe the nature of the job

c)

It can influence perceptions of job status

d)

All of these statements are true.

65.

Iramhel was using the most commonly used method to select employees, which is:

a)

Physical tests

b)

Employment Interviews

c)

Psychological Tests

d)

Letters of Recommendation

66.

Research has identified certain traits that differentiate leaders from non-leaders. Which of the following traits is NOT one of these differentiating traits?

a)

Contentiousness

b)

Openness

c)

Self-Monitoring

d)

Agreeableness

67.

A method of resolving an issue in which a neutral third party is asked to help the two parties reach an agreement.

a)

Arbitration

b)

Mediation

c)

Blinding Arbitration

d)

Blinding Mediation

68.

Industrial Psychology made its first major impact in

a)

1812

b)

World War I

c)

The Hawthorne Studies

d)

World War II

69.

A technique used in the selection of candidates for management-level positions in an organization. It employs a variety of techniques and multiple observers in a closed setting. This combines traditional assessments with simulation exercises.

a)

Training

b)

Case Studies

c)

Assessment Center

d)

Modeling

70.

Promoting someone until they reach their highest level of incompetence is called:

a)

Peter Principle

b)

Anderson Analog

c)

Power Principle

d)

Evaluation

71.

This is a process, not an event. It involves continually coaching, feedback, and communication that are integral to success.

a)

Performance Management

b)

Developmental

c)

Training

d)

Leadership

72.

Joy is very diligent in her work as an administrative assistant. She is cooperative and well loved by her co-workers. She often works with minimal supervision. Which type of manager do you think she will get along well with?

a)

Theory Y

b)

Theory XY

c)

Theory X

d)

Type A Managers

73.

We can imply that the Hawthorne's effect is high in ______, because it can be observed in every organization.

a)

Internal Validity

b)

External Validity

c)

Empirical

d)

Tenacity

74.

Why is research important in Industrial Psychology?

a)

To save organization's money and time

b)

To provide information about disease trends and risk factors

c)

To develop new knowledge about teaching-learning situations to improve educational practice

d)

All of these Choices

75.

According to Hans Selye, GAS is the _______ or the concept of the body's adaptive response to stress.

a)

General Adaptation Syndrome

b)

General Stress, Alarm, and Sickness

c)

General Adopted Stress

d)

General Stress and Alarm Syndrome

76.

What runs a company?

a)

Its employees

b)

Its managers

c)

Its customers

d)

Its capital

77.

Project teams exist for only a fixed period, and even permanent teams may be disbanded though organizational restructuring. What stage of team development is evident?

a)

Storming

b)

Adjourning

c)

Norming

d)

Forming

78.

"Producing a result that is wanted" refers to ______ while "capable of producing desired results without wasting materials, time, or energy" means _______.

a)

productive; effective

b)

efficient; effective

c)

effective; efficient

d)

productive; efficient

79.

Your psychological assessment professor assigned your class to work on a class project with a group of 5 students. You and your groupmates start to brain storm ideas but your friend who is also your groupmate, Arthur, does not cooperate and thinks that the group members will take care of his part. This is an example of:

a)

Social Loafing

b)

Conformity

c)

Cohesiveness

d)

Group Think

80.

The use of _______ best distinguishes I/O psychology from related fields taught in business colleges.

a)

Intuition

b)

Psychological Principles

c)

Statistics

d)

Consultants

81.

When your team members know one another better, they may socialize together, and they are able to ask one another for help and provide constructive feedback. People develop a stronger commitment to the team goal, and you start to see good progress towards it. What stage of team development is evident?

a)

Storming

b)

Adjourning

c)

Norming

d)

Forming

82.

This refers to the conflict that supports the goals of the group and improves its performance.

a)

Task Conflict

b)

Dysfunctional Conflict

c)

Relationship Conflict

d)

Functional Conflict

83.

Questions such as "Sometimes, I don't feel like I am able to handle my work responsibilities," which offer response choices like "strongly agree," "neutral," or "disagree" are called:

a)

Personality Evaluation Tests

b)

Human Resources Management

c)

Multiple Choice

d)

Performance Assessment

84.

A person needs to have _______ to be resilient.

a)

Self-Management

b)

Change Management

c)

Time Management

d)

Stress Management

85.

This theory of leadership focuses on personal qualities and characteristics of successful leaders such as charisma, enthusiasm, and courage:

a)

Theory X and Theory Y

b)

Contingency Leadership Model

c)

Trait Theory of Leadership

d)

Situational Leadership Model

86.

While working on a group project, you noticed that the leader and assistant leader of your team are arguing over the content and goals of the team's work. This refers to:

a)

Task Conflict

b)

Dysfunctional Conflict

c)

Relationship Conflict

d)

Functional Conflict

87.

This refers to the conflict that hinders group performance as it keeps them from working together, affecting their productivity in the process.

a)

Task Conflict

b)

Dysfunctional Conflict

c)

Relationship Conflict

d)

Functional Conflict

88.

"You are unable to complete a task that you supervisor has assigned to you. When your supervisor tries to explain the task further, it seems that you are unable to understand. How would you respond to your supervisor?" This type of question is used in which of the following tests?

a)

Skills Mastery Analysis

b)

HR Performance Review

c)

On-the-Job Mastery Test

d)

Situational Judgement Test

89.

A phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

a)

Social Loafing

b)

Conformity

c)

Cohesiveness

d)

Group Think

90.

According to Hersey and Blanchard's Situational Leadership Model, this leadership style is high on directive behavior and also high in supportive behavior.

a)

Directing Style

b)

Supporting Style

c)

Coaching Style

d)

Delegating Style

91.

Alyssa and her team have to present a new learning management system that offers better accessibility online and offline, and only requires little use of data connection in a short period of time. Finally, the day of presentation has come and the team have displayed a level of competence and trusting relationship when they take turns on their report with mastery and well understood technicalities. What stage of team development is evident?

a)

Forming

b)

Norming

c)

Storming

d)

Performing

92.

In this stage, most team members are positive and polite. Some are anxious, as they have not fully understood what work the team will do. Others are simply excited about the task ahead. What stage of team development is evident?

a)

Storming

b)

Adjourning

c)

Norming

d)

Forming

93.

The degree to which group members are attracted to each other and are motivated to stay in the group.

a)

Social Loafing

b)

Conformity

c)

Cohesiveness

d)

Group Think

94.

Erika either goes to the gym or for a walk in the park every day. If it is raining and windy, Erika then goes to the gym. If it is sunny and not windy, she does to the park. Sometimes it can be raining and sunny at the same time. This test foes on to give several solutions to choose from such as: "If it is not sunny and it is raining, then Erika should go to the gym" or "If it is windy and sunny then Erika should go to the gym." This type of testing is called:

a)

Achievement Testing

b)

Aptitude Testing

c)

Rational Testing

d)

Resilience Testing

95.

Team members may challenge your authority, or jockey for position as their roles are clarified. Or, if you have not defined clearly how the team will work, people may feel overwhelmed by their workload, or they could be uncomfortable with the approach you are using. What stage of team development is evident?

a)

Forming

b)

Norming

c)

Storming

d)

Performing

96.

A situation wherein an individual is confronted by divergent role expectations:

a)

Role Confusion

b)

Role Expectation

c)

Role Perception

d)

Role Conflict

97.

You are attending a meeting to address shortcomings in the proposed budget for the next quarter's employee training expenditures. When you are grouped, you were asked to act how you and your members would be able to resolve the problem in 45 minutes. While in act, you proposed solutions by reducing the budget for employee training, seeking less costly vendors and charging fees for training courses. This type of problem solving is called:

a)

Cognitive Strategy

b)

Interactive Game

c)

Roleplaying Exercise

d)

Trust Exercise

98.

Which of the following is not a purpose of performance evaluation?

a)

Develop evaluation policies and procedure

b)

Basis of merit increase and reward allocation

c)

Provide data on training needs and effectiveness

d)

Provide date on career development and succession planning

99.

Behaviorally anchored rating scales (BARS) are scales used to rate __________.

a)

Performing

b)

Adaptability

c)

Attitudes

d)

All of these Choices

100.

In a very large group, which of the following could suffer significantly?

a)

Organization

b)

Communication

c)

Structure

d)

Relationship