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Commerce

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

The software company promoted by Narayana Morthy is.....

a)

Wipro

b)

Infosys

c)

Satyam

d)

HCL

2.

Which one of the following is not an element of direction?

a)

Motivation

b)

Communication

c)

Delegation

d)

Supervision

3.

The motivation theory which classifies needs in hierarchical order is developed by

a)

Fred luthans

b)

Scott

c)

Abraham Maslow

d)

Peter F Drucker

4.

Grapevine is .......

a)

Formal communication

b)

Barrier to communication

c)

Lateral communication

d)

Informal communication

5.

Final step in a communication process is ..........

a)

Ideation

b)

Action

c)

Follow up and feedback

d)

Decoding message

6.

Which among the following is an example of upward communication

a)

Circular

b)

Memos

c)

Complaints

d)

Notice

7.

The highest level need in the need hierarchy of Abraham Maslow

a)

Safety need

b)

Belongingness need

c)

Self actualization need

d)

Prestige need

8.

Which of the following is a financial incentive

a)

Promotion

b)

Stock incentive

c)

Job security

d)

Employee participation

9.

More direction is required at ...........

a)

Top level

b)

Middle level

c)

Lower level

d)

Directors

10.

Direction ...................

a)

Converts plans into practice

b)

Is practical aspects of management

c)

Is inter- personal aspect of management

d)

All of the above

11.

Supervisors are link between ..............

a)

Directors and managers

b)

Workers and middle level managers

c)

Directors and workers

d)

Workers and workers

12.

Effective communication does not require ......................

a)

Simplicity

b)

Ambiguity

c)

Clarity

d)

All of the above

13.

Translating messanger into words for the purpose of understanding is known as ............

a)

Encoding

b)

Decoding

c)

Feedback

d)

Channel

14.

Motivation ............

a)

Means the complex of forces inspiring a person to work

b)

Is a process of generating enthusiasm

c)

Is a process of stimulating people to act

d)

All of the above

15.

Status comes under the following types of barriers

a)

Semantic barrier

b)

Non- semantic barrier

c)

Organisational barrier

d)

Psychological barrier

16.

The communication network in which all subordinates under a supervisor communicate through supervisor only is ................

a)

Single chain

b)

Wheel

c)

Inverted V

d)

Free flow

17.

Motivational means should be determined on the basis of .............

a)

Individuals

b)

Jobs

c)

Working conditions

d)

All of the above

18.

.................. Incentive satisfy ego of employees

a)

Financial

b)

Non- financial

c)

Positive

d)

All of the above

19.

There is ..................... in autocratic supervision

a)

Strict discipline

b)

Balanced decision

c)

Employees initiative

d)

Friendly relation with workers

20.

In case of .................. motivation employees are rewarded.

a)

Negative

b)

Positive

c)

Intrinsic

d)

None of the above