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WorksheetsSmart Meters
Total questions: 13
Worksheet time: 7mins
Which part of the smart meter kit communicates with OVO?
The hub on the electricity meter
The gas meter
The IHD
All answers are correct!
What is the name of the IHD we currently give a customer when their S2 meter is installed?
PIPER
PIPIT
IHD7 CHAMELEON
ORION
What key on a SECURE SMETS1 meter will show the meter reading for an electricity multi rate meter?
8
9
6
0
What does button 9 on a SECURE SMETS1 meter tell us?
Time and date
Single rate reading
It allows us to scroll through the menu
Double rate reading
Which part of the smart meter kit can a customer use to set targets to help reduce their energy usage?
WAN
HAN
Electricity meter
IHD
How does a smart meter communicate with OVO?
Via the IHD
Via the WAN
Via the HAN
How do the 3 parts of the smart kit communicate with each other?
Via the IHD
Via the HAN
Via the WAN
Which one of these is NOT an option for how frequently we can take smart meter reads?
Daily
Monthly
Half Hourly
Weekly
If a customer would like an In Home Display (IHD) supplied with their smart meter, there is a charge of:
£15
£0
£20
£40
If the engineer arrives late to a smart meter installation appointment, the customer is eligible for:
GASP
GURL
GSOP
SOUP
Who needs to be home to let the engineer in?
The customer
Someone over 18
A neighbour
The customer's partner
True or false: if you're renting a house you need your landlord's permission to install a smart meter at the property.
False
True
Which of the following smart meter types will stop sending readings when switching suppliers? (SELECT 2)
S2
S1 Enrolled to the DCC
S1
NSS
