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LM_Knowledge Test

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

What is the maximum loan amount that can be done with Shivalik per customer?

a)

80 Lakhs

b)

90 Lakhs

c)

100 Lakhs

d)

70 Lakhs

2.

What is the maximum loan amount that can be done with Fincare per customer?

a)

40 Lakhs

b)

25 Lakhs

c)

18 Lakhs

d)

15 Lakhs

3.

What is the maximum loan amount that can be done with Piramal per customer?

a)

40 Lakhs

b)

25 Lakhs

c)

18 Lakhs

d)

10 Lakhs

4.

Do we require biometric device to book cases with Piramal?

a)

No

b)

Yes

5.

Do we require biometric device for booking cases with Fincare?

a)

Yes

b)

No

6.

Do we require biometric device for booking cases with Shivalik?

a)

Yes

b)

No

7.

Can we book BT loans with Piramal?

a)

Yes

b)

No

8.

Can we book BT loans with Fincare in Delhi NCR?

a)

Yes

b)

No

9.

Can we book BT loans with Shivalik?

a)

Yes

b)

No

10.

Gold packets to be transferred to ___________________in case of booking loan with Piramal.  ( only for Delhi )

a)

CMS or South U & I

b)

TMS or North U & I

11.

Gold packets to be transferred to ___________________in case of booking loan with Fincare.

a)

Fincare Branch

b)

Shivalik Vault

12.

In Piramal, residential address of the customer should match with the address available in either Aadhar card, Driving license or Voter card for successful verification of KYC.

a)

Yes

b)

No

13.

Can we book loans with Piramal through Driving license or Voter ID in case Aadhaar authentication fails?

a)

Yes

b)

No

14.

With Piramal, is it daily interest model or monthly?

a)

Monthly

b)

Daily

15.

What is the tenure of loans with Piramal?

a)

6 months

b)

12 months

16.

With Fincare, is it daily interest model or monthly? 

a)

Monthly

b)

Daily

17.

What is the tenure of loans with Fincare?

a)

6 months

b)

12 months

18.

Can LM without Fincare source ID, book a loan with Fincare?

a)

Yes

b)

No

19.

What type of gold cannot be pledged?

a)

Necklaces & rings 

b)

Bangles & studs 

c)

Coins & bars

d)

None of these

20.

Customer wants to get the loan amount to be credited on his bank account instead of his wife's account for whom we have done the KYC, it is possible?

a)

Yes

b)

No

21.

From the below options, which category is insured from New India Assurance?

a)

Net weight of customer's ornaments 

b)

Gross weight of customer's ornaments 

22.

What documents are required for the approval of your gold loan in fresh case?

a)

Pan card 

b)

Aadhaar card

c)

Cheque

d)

All of above 

23.

Can customer repay the loan amount partially?

a)

Yes, any time

b)

Afer one month in the BT case 

c)

If the loan amount is above 1000000

d)

After one month in the FS case

24.

What is the minimum weight for part release?

a)

10 gm

b)

20 gm

c)

Depends on the loan amount 

d)

No limit

25.

If any fresh/BT loan is closed within four months, then the incentive for the same will be reversed.

a)

True

b)

False

26.

Hot to resolve the error when it says, “Device not Ready”?

a)

Enable/Disable flight mode

b)

Enable OTG in device settings

c)

Restart your phone

d)

Check for internet connectivity

27.

Which is the latest version of Ganseva App?

a)

Version 15

b)

Version 16

c)

Version 17

d)

Version 19

28.

How to resolve the mentioned error “Object Reference Not Set to An Instance of An Object” in Ganseva App?

a)

Restart your phone

b)

Re-install the app

c)

Download the Master Data

d)

None of the above 

29.

You will get 1% incentive on top-up amount if any in the closed & rebooked cases.

a)

True

b)

False

30.

We must record a 360-degree video outside the customer’s house along with selfie.

a)

True 

b)

False