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Worksheets

II Semester CIE (Front Office)

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Hotels can be classified on the basis of

a)

size

b)

location

c)

level of service

d)

all of these

2.

A hotel property in small forts, palaces or havelis is known as

a)

Heritage hotel

b)

Floatel

c)

Motel

d)

None of these

3.

Houseboats floating on the surface of Dal lake in Kashmir is an example of

a)

Downtown hotel

b)

Motel

c)

Floatel

d)

Suite

4.

Temporary visa may be categorised as

a)

tourist

b)

transit

c)

student

d)

all of these

5.

filling of which form is mandatory case of foreign guest.

a)

Form C

b)

Form F

c)

Form B

d)

Form T

6.

Odd One out

a)

advance deposit

b)

Split folio

c)

Luggage faculty

7.

Down town hotel situated in _____________area

a)

Heart of the city

b)

Outside the city

c)

Near the city

d)

None of these

8.

Founder of hotel Taj Mumbai was

a)

Jamshedji Tata

b)

Ghanshyam Das Birla

c)

Nusli Bhai Ambani

d)

Dhiru Bhai Ambani

9.

A duplex room is a room with

a)

Air conditioner

b)

Two storey’s connected by stairs

c)

Room services

d)

None of these

10.

Which State has the maximum number of heritage hotel in India

a)

Rajasthan

b)

Uttar Pradesh

c)

Maharashtra

d)

Karnataka

11.

The menu which provide a choice of items is

a)

Alacarte

b)

Table d’hôte

c)

Counter service

d)

None of these

12.

identify the equipment

a)

EPBX

b)

FAX

c)

Telecom

d)

Typewriter

13.

Identify the equipment

a)

FAX

b)

Telecom

c)

Cash Register

d)

Typewriter

14.

S'il vous plaît means

a)

If you please

b)

Thank you

c)

Goodbye

d)

Welcome

15.

Capital of Australia

a)

Sydney

b)

Melbourne

c)

Canberra

d)

Arizona

16.
RevPar is known as
a)
Revenue per rate
b)
Revenue per price
c)
Revenue per available room
d)
Revenue per room
17.

The rooms division consists of two departments:

a)

Front office and engineering

b)

Housekeeping and engineering

c)

Housekeeping and the front office

d)

Security and front office

18.
Large hotel consist of …… rooms
a)
1 to 150
b)
151 to 400
c)
401 to 1500
d)
401 to 1000
19.
Small hotel consist of …… rooms
a)
1 to 150
b)
151 to 400
c)
400 to 1000
d)
1 to 100
20.

Which of the following section does not operate under Front Office?

a)

Reception

b)

Cashiering

c)

Laundry

d)

Concierge