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The YES YES Show

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

What does DMAIC stands for?

a)

Define, Measure, Analyze, Improve, Control

b)

Define, Measure, Analyze, Investigate, Control

c)

Derive, Measurement, Analytic, Improve, Control

d)

Derive, Measure, Analytic, Imagine, Control

2.

Which listed below is not Lean Six Sigma Belters?

a)

Green Belt

b)

Black Belt

c)

Yellow Belt

d)

Red Belt

3.

What does 'O' in D.O.W.N.T.I.M.E stands for?

a)

Override

b)

Over-manage

c)

Overproduction

d)

Offset

4.

What is the name of this software?

a)

Multitab

b)

Minitab

c)

Minimize

d)

Minicab

5.

What are the tools used in Lean Six Sigma?

a)

Conceptual & Statistical

b)

Collective & Statistical

c)

Conceptual & Selective

d)

Statistical Only

6.

Who is considered to be the father of Six Sigma?

a)

Bill Smith

b)

Walter Shewhart

c)

Jack Welch

d)

None

7.

The concept of Six Sigma was developed by the which company.

a)

General Electric

b)

Motorola

c)

Honeywell

d)

DuPont

8.

The percentage yield in Six Sigma is

a)

93.3

b)

99.38

c)

99.977

d)

99.99966

9.

Six Sigma is a managerial approach designed to create processes resulting in at most how many defects?

a)

340 defects per million

b)

34 defects per 100,000

c)

34 defects out of 10,000

d)

3.4 defects per million

10.

What is sigma refers to in Lean & Six Sigma

a)

Mean

b)

Standard Deviation

c)

Mode

d)

Median

11.

What is CTQ?

a)

Core to quotes

b)

Critical to Quality

c)

Critical to Queue

d)

Core to Queue

12.

Which of the following are examples of Internal Failure costs?

a)

Defects and rework

b)

Inspection and audits

c)

Warranty and returns

d)

Purchasing and accounting

13.

______ is a document that provides a framework and objective for a lean six sigma improvement project.

a)

Project Charter

b)

Procedure

c)

Work Instruction

d)

Process Flow

14.

He/She drives more than one process improvement project within the functional area and achieves the savings and quality goals.

a)

Champion (Sponsor)

b)

Master Black Belt

c)

Black Belt

d)

Green Belt

15.

"I don't like cold pizzas" is an example of ______________

a)

Voice of Process (VOP)

b)

Process Input

c)

Problem Statement

d)

Voice of Customer (VOC)

16.

Which improvement in the Impact Difficulty Matrix should not be processed for the project?

a)

High Impact Low Difficulty

b)

High Impact High Difficulty

c)

Low Impact Low Difficulty

d)

Low Impact High Difficulty

17.

Ishikawa Diagram is also known as the ____________

a)

Fishbone Diagram

b)

Pareto Chart

c)

Impact Difficulty Matrix

d)

5 Why's Diagram

18.
Voice of Customer is
a)
A table to collect raw voices of Customers
b)
A software tool to automatically update customer feedbacks
c)
First used in Measure phase
d)
All of the above
19.

Managers at operations are exploring question-asking methods to help them understand the cause of low productivity. What technique that utilizes repeated questions can they use to get to the root of a problem?

a)
pareto chart
b)
run chart
c)
5why
d)
3why
20.
_____ is a tool that is used in the define phase of lean Six Sigma DMAIC, and can be used in developing high level process maps in a process improvement project
a)
VOC
b)
SIPOC
c)

CAR

d)

VSM

21.
Project Charter is a document that provides
a)
a framework & opinion for an improvement project
b)
a framework and objective for an improvement project.
c)
the constitution & values of the organization
d)
a policy for all employees to follow
22.
As we begin to describe the things occurring with our process through a Process Map we begin to see some steps that are NVA which stands for _____.
a)
Non-value add
b)
No violation allowed
c)
Non-value actions
d)
Next vehicle action
23.
Standard Deviation is
a)
an indicator of the degree of variation in a set of values calculated by measuring the average spread of the values around the mean
b)
The sum of the mean, median, mode, and range of a set of values divided by four
c)
a defective variation that has become accepted as inevitable
d)
the usual workaround when data is unavailable for a process
24.
Select a true statement
a)
Multiple approvals are example of re-work loops
b)
Swinlane map is a useful tool to identify Handoffs .
c)
Inspections, decisions and approvals are always necessary in the process
d)
Redundancies are tasks that are re-done over and over again
25.
Y=f(X), with this what should we focus on "Y" or on "X"
a)

Focus on "Y" and not on "X" since "Y" intercept the "X" axis

b)
Y is a dependent variable and X is considered to the causes to that variable. Hence our focus should be on the "X".
c)

Focus on both "Y" and "X" since they are dependent variables

d)

not focus on "Y" or "X" but on "f" since this is the frequency

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