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MKT101_C9

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What are the two ways that a company can obtain new products?

a)

line extension and brand management

b)

internal development and brand management

c)

new-product development and acquisition

d)

service development and product extension

e)

market mix modification and research and development

2.

Which of the following is NOT a challenge presented by the product life cycle that a firm must face?

a)

All products eventually decline.

b)

Changing tastes, technologies, and competition affect the marketing of the product as it passes through lifecycle stages.

c)

A firm must be good at developing new products to replace aging ones.

d)

A firm must be good at adapting its marketing strategies.

e)

It is difficult to plot the stages as a product goes through them

3.

The creation of a successful new product depends on a company's understanding of its ________ and its ability to deliver ________ to customers.

a)

competitors, distributors, and employees; new styles

b)

customers, brands, products; product images

c)

product, marketing mix, and marketing strategy; functional features

d)

customers, competitors, and markets; superior value

e)

product life cycle, legal responsibilities, and social responsibilities; innovations

4.

Your company decides to use internal sources for developing new product ideas. Which of the following would NOT be consulted?

a)

executives and professionals

b)

company records and data

c)

intrapreneurial programs

d)

suppliers

e)

salespeople

5.

A detailed version of a new idea stated in meaningful customer terms is called a ________

a)

product idea

b)

product concept

c)

product image

d)

product proposal

6.

A ________ is the way consumers perceive an actual or potential product.

a)

product idea

b)

product concept

c)

product image

d)

test market

e)

concept test

7.

In the concept testing stage of new-product development, a product concept in ________ form is presented to groups of target consumers.

a)

physical or symbolic

b)

prototype

c)

final

d)

market-tested

e)

commercial

8.

With what groups do firms conduct concept testing for new products?

a)

suppliers

b)

employees

c)

target customers

d)

manufacturers

e)

competitors

9.

In the ________ stage of new-product development, products undergo rigorous tests to make sure that they perform safely and effectively or that consumers will find value in them.

a)

business analysis

b)

idea generation

c)

concept development and testing

d)

product development

10.

Under what circumstances might it be wise for a company to do little or no test marketing?

a)

when a new product requires a major investment

b)

when management is not sure of the product

c)

when management is not sure of the marketing program

d)

when the product has no substitutes and is new in its category

e)

when the costs of developing and introducing the product are low

11.

The major purpose of test marketing is to provide management with the information needed to make a final decision about ________

a)

how to develop a market strategy

b)

which market to compete in

c)

whether to launch the new product

d)

how to compete in the market

e)

how long to compete in the market

12.

________ is the product life cycle period when sales fall off and profits drop.

a)

Introduction

b)

Growth

c)

Maturity

d)

Decline

e)

Development

13.

Some products that have entered the decline stage have been cycled back to the growth stage through ________.

a)

promotion or repositioning

b)

concept testing

c)

business analysis

d)

innovation management

e)

customer-centered product development

14.

All of the following are accurate descriptions of a style product, EXCEPT which one?

a)

Style products appear in home, clothing, and art.

b)

Once a style is invented, it may last for generations.

c)

A style has a cycle showing several periods of renewed interest.

d)

Styles last only a short time and tend to attract only a limited following.

e)

Styles are basic and distinctive modes of expression

15.

In which stage of the PLC will promotional expenditures be especially high in an attempt to create consumer awareness?

a)

growth

b)

product development

c)

maturity

d)

introduction

e)

adoption

16.

Which stage in the PLC normally lasts longer and poses strong challenges to the marketing managers?

a)

growth

b)

decline

c)

maturity

d)

phase-in

e)

adoption

17.

Your firm added three new products earlier this year to increase variety for customers. Two of them failed to reach even minimal sales. Which of the following is LEAST likely to have been the cause of their failure?

a)

The products were priced too high.

b)

The products were advertised incorrectly.

c)

Competitors fought back harder than expected.

d)

Research was too extensive.

e)

The product launch was ill-timed.

18.

Flurrbies, a winter accessory which fell in and out of favorability with customers quickly, are an example of a ________

a)

style

b)

fashion

c)

fad

d)

product idea

e)

market strategy

19.

Malibu Beach Parties finds that the tastes and preferences of its customers change more rapidly than in the past. The manager should constantly look for external ideas from customers, suppliers, and the competition.

a)

True

b)

False

20.

Blair Housewares wants to add new lines of products to its 46-store chain. Managers are correct in believing that the purpose of idea generation is to create a few ideas, and the purpose of succeeding stages is to increase that number.

a)

True

b)

False